DISPATCHER/SCHEDULER

{
  "content_hash": "a2ab58fcea42bf1ae4df46267867c37c16d67293619fc0cc9493ac56c1b30e0f",
  "source_hash": "76cb51ec15a76fb2be411dfd0f9e928150840f3cf144f856362f0f61d13327dc",
  "last_changed_at": "2026-06-06T12:33:29.693Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Bristol, PA, US, Bristol, PA",
    "city": "Bristol",
    "region": "PA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 13,
  "salary_min": 11,
  "inferred_at": "2026-06-06T12:33:29.692Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Bristol, PA, US, Bristol, PA",
      "city": "Bristol",
      "region": "PA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "links": [],
    "itemID": "168196469085_1",
    "postDate": "2020-11-18T11:02:00.000-05:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 13,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 11,
        "currencyCode": "USD"
      }
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2020-11-18T11:02Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:33Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "308432"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "11 To 13 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "DISPATCHER/SCHEDULER",
    "clientRequisitionID": "1009",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Bristol",
          "postalCode": "19007",
          "countrySubdivisionLevel1": {
            "codeValue": "PA"
          }
        },
        "nameCode": {
          "shortName": " Bristol, PA, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "King of Prussia",
          "postalCode": "19406",
          "countrySubdivisionLevel1": {
            "codeValue": "PA"
          }
        },
        "nameCode": {
          "shortName": " King of Prussia, PA, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "Elkins Park",
          "postalCode": "19027",
          "countrySubdivisionLevel1": {
            "codeValue": "PA"
          }
        },
        "nameCode": {
          "shortName": " Elkins Park, PA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><table border=\"1\" cellpadding=\"0\" cellspacing=\"0\" width=\"687\"><tbody><tr><td valign=\"top\" width=\"100%\"><p><strong>DUTIES&nbsp;</strong></p></td></tr><tr><td valign=\"top\" width=\"100%\"><p>The dispatcher provides necessary service to the driver, medical facilities and patients. &nbsp;The dispatcher acts as an important liaison between the patients, medical facilities, company&rsquo;s drivers and company staff. &nbsp;The dispatcher plans and schedules the driver&rsquo;s routes and often answers the phone when a client calls in for services. &nbsp; &nbsp; Dispatchers stay in frequent contact with the drivers to ensure that service is delivered on time. &nbsp;The dispatcher must treat callers with the highest level of customer service representing the company&rsquo;s commitment and values.</p></td></tr><tr><td valign=\"top\" width=\"100%\"><p><strong>RESPONSIBILITIES</strong></p></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Identifies client&rsquo;s concerns or determines their locations, the nature of their transportation needs</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Receives incoming telephone calls regarding non-emergency medical transportation service.</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Determines response requirements and relative priorities of situations, and dispatches units in accordance with established procedures.</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Communicates professional and respectfully with other departments to facilitate efficient daily task and operations.</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Assigns and confirms all drivers routing schedules correct in the zoned areas.</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Communicate any delays to patients and care facilities.</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Keep track of any/all overtime accurately with detail/</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Ensures that ALL drivers in an 8-hour day take a 30-minute meal break. &nbsp;Missed meal breaks are unacceptable and are reported to the Administrator.</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Record details of calls, dispatches, and messages in dispatch log.</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Relay daily operations information along with messages to driver&rsquo;s in the field requiring notification.</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Keeps apprised of the status, scheduling and availability of units and employees to determine Company units available for dispatch.</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Contact industry care facilities when units are available to maximize service</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Utilizes maps, GPS, and other applicable computer technology to promote the dispatch and call response process.</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Maintain files and paperwork of information relating to dispatch and non-emergency calls.</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>The dispatcher must frequently make decisions that impact workers, workflow, and company results. &nbsp;</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Prepare and complete reports as needed.</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Dispatchers are to complete a SHO (shift hand off) at the end of each shift to ensure accuracy.</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><p>&nbsp;</p><ol><li>Most dispatchers must be prepared for field service on a moment&rsquo;s notice when on duty.&nbsp;</li></ol><p>&nbsp;</p></td></tr><tr><td valign=\"top\" width=\"100%\"><p><strong>EQUIPMENT OPERATION</strong></p></td></tr><tr><td valign=\"top\" width=\"100%\"><p>Utilization of calculator, multi-line telephone, copy machine, computer, printer.</p></td></tr><tr><td valign=\"top\" width=\"100%\"><p><strong>COMPANY INFORMATION</strong></p></td></tr><tr><td valign=\"top\" width=\"100%\"><p>Has access to all patient medical records which may be discussed with, the Administrator, the Executive Director, and the Quality Assurance department staff and government agencies.</p></td></tr><tr><td valign=\"top\" width=\"100%\"><p><strong>QUALIFICATIONS</strong></p></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Proven experience as dispatcher or relevant position</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>HS Diploma/GED</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Knowledge with current computer application, fast typing with experience in data entry</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Good written and verbal communication skills</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Proficient in English (oral and written)</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Initial and random drug and alcohol screening</li></ol></td></tr><tr><td valign=\"top\" width=\"100%\"><ol><li>Must have a federal criminal background check.</li></ol></td></tr></tbody></table></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "168196469085_1",
    "postDate": "2020-11-18T11:02:00.000-05:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 13,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 11,
        "currencyCode": "USD"
      }
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2020-11-18T11:02Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:33Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "308432"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "11 To 13 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "DISPATCHER/SCHEDULER",
    "clientRequisitionID": "1009",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Bristol",
          "postalCode": "19007",
          "countrySubdivisionLevel1": {
            "codeValue": "PA"
          }
        },
        "nameCode": {
          "shortName": " Bristol, PA, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "King of Prussia",
          "postalCode": "19406",
          "countrySubdivisionLevel1": {
            "codeValue": "PA"
          }
        },
        "nameCode": {
          "shortName": " King of Prussia, PA, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "Elkins Park",
          "postalCode": "19027",
          "countrySubdivisionLevel1": {
            "codeValue": "PA"
          }
        },
        "nameCode": {
          "shortName": " Elkins Park, PA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/308432?cid=0de64faf-4ff1-4690-ba9a-fe177f236e38&ccId=168191366459_2&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 10922
  },
  "detail_errors": []
}