Bilingual Front Desk Support - Receptionist

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    "city": "Yakima",
    "jobId": 331392,
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    "jobShift": "Day",
    "jobTitle": "Bilingual Front Desk Support - Receptionist",
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    "clientCode": "0IN06",
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    "description": "<p><span style=\"font-size:14px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Position Summary:</b></span></span></span></p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The Front Desk Support Receptionist is responsible for supporting the agency by delivering efficient and caring service to all callers and clients, ensuring accurate and timely information to staff and completing tasks promptly and professionally.</span></span></span></p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Responsibilities:</strong></span></span></span></p>\r\n\r\n<p style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Clerical &amp; Administrative Support&nbsp;</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Answers telephone calls and directs messages as needed, following confidentiality and HIPAA protocol at all times</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Greets all clients and visitors and directs to appointments and meetings</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains an up-to-date staff schedule (on duty, trainings, sick leave)</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Handles incoming/outgoing mail, including monthly postage report</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains office equipment and supplies (stocking paper, toner, etc.)</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Performs front desk opening and closing procedures&nbsp;</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Program Support</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Check in clients and verify current insurance coverage for each appointment</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Collects client payments and issues receipts, recording all payments accurately in the daily log&nbsp;</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Sends clinician letters and confirm completion via email</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ensures outpatient forms are well-stocked and rush basket assignments are completed</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Client &amp; Staff Interaction</strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provides professional, friendly and attentive service to clients and staff</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Enforces confidentiality, payment policies, and waiting area rules</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains a calm, low-noise reception environment</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Demonstrates flexibility to meet evolving needs&nbsp;</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Performs other duties as assigned</b></span></span></span></p>\r\n",
    "jobCategory": "",
    "salaryRange": "$19.00 - $22.00 Hourly",
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Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.\\r\\n\\r\\nPhysical Requirements:\\r\\n\\r\\nThis position normally requires the physical demands of sitting, standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 90% of the time.\\r\\n\\r\\nTravel Requirement:\\r\\n\\r\\nThis position requires minimal travel if based in Yakima due to having two primary office locations. Travel between offices is required to provide back up coverage for absences and to attend staff meetings.\\r\\n\\r\\nNon-Physical Requirements:\\r\\n\\r\\nEducation\\r\\n\\r\\n\\r\\n\\tHigh School Diploma or GED required\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tPrevious clerical or administrative work preferred\\r\\n\\r\\n\\r\\nSpecial Skills\\r\\n\\r\\n\\r\\n\\tBilingual (English/Spanish) required\\r\\n\\tPleasant, professional, welcoming and friendly demeanor with staff and clients\\r\\n\\tDetail-oriented and able to multi-task in a busy office setting\\r\\n\\tProficiency using Microsoft Word\\r\\n\\tExperienced use of standard office equipment, including copier, fax, answering machine, postage meter, multi-line phone, and calculator\\r\\n\\r\\n\\r\\nLicensure, Registration, Certification\\r\\n\\r\\n\\r\\n\\tValid Washington State driver&rsquo;s license and minimum required liability insurance for WA State\\r\\n\\tMust be deemed insurable as determined by Catholic Charities liability insurance provider\\r\\n\\r\\n\\r\\nEmployment is conditional upon:\\r\\n\\r\\n\\r\\n\\tBeing cleared by criminal background check and fingerprinting when required\\r\\n\\r\\n\\r\\nWork Schedule:&nbsp;Monday-Thursday, 9:15-6:15; Friday, 8:00am - 5:00pm\\r\\nWage Range:&nbsp;$19.00 - $22.00 per hour, depending experience\\r\\nBenefits:\\r\\n\\r\\n\\r\\n\\t13 paid holidays, 12 days of vacation, 12 days of sick leave per year\\r\\n\\tHealth insurance including medical &amp; prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities\\r\\n\\tRetirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment\\r\\n\\tBasic Life Insurance paid 100% by Catholic Charities\\r\\n\\tFlexible Spending Account eligibility following 6 months of employment\\r\\n\\tEducation Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment\\r\\n\\tAdditional voluntary insurances including supplemental life, accidental death &amp; dismemberment (AD&amp;D), critical illness, long term disability, accident, and ID theft\\r\\n\\tEmployee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools\\r\\n\\tAnnual longevity awards begin at 5 years of employment\\r\\n\\r\\n\\r\\n\\r\\nIt is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. 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Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.\\r\\n\\r\\nPhysical Requirements:\\r\\n\\r\\nThis position normally requires the physical demands of sitting, standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 90% of the time.\\r\\n\\r\\nTravel Requirement:\\r\\n\\r\\nThis position requires minimal travel if based in Yakima due to having two primary office locations. Travel between offices is required to provide back up coverage for absences and to attend staff meetings.\\r\\n\\r\\nNon-Physical Requirements:\\r\\n\\r\\nEducation\\r\\n\\r\\n\\r\\n\\tHigh School Diploma or GED required\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tPrevious clerical or administrative work preferred\\r\\n\\r\\n\\r\\nSpecial Skills\\r\\n\\r\\n\\r\\n\\tBilingual (English/Spanish) required\\r\\n\\tPleasant, professional, welcoming and friendly demeanor with staff and clients\\r\\n\\tDetail-oriented and able to multi-task in a busy office setting\\r\\n\\tProficiency using Microsoft Word\\r\\n\\tExperienced use of standard office equipment, including copier, fax, answering machine, postage meter, multi-line phone, and calculator\\r\\n\\r\\n\\r\\nLicensure, Registration, Certification\\r\\n\\r\\n\\r\\n\\tValid Washington State driver&rsquo;s license and minimum required liability insurance for WA State\\r\\n\\tMust be deemed insurable as determined by Catholic Charities liability insurance provider\\r\\n\\r\\n\\r\\nEmployment is conditional upon:\\r\\n\\r\\n\\r\\n\\tBeing cleared by criminal background check and fingerprinting when required\\r\\n\\r\\n\\r\\nWork Schedule:&nbsp;Monday-Thursday, 9:15-6:15; Friday, 8:00am - 5:00pm\\r\\nWage Range:&nbsp;$19.00 - $22.00 per hour, depending experience\\r\\nBenefits:\\r\\n\\r\\n\\r\\n\\t13 paid holidays, 12 days of vacation, 12 days of sick leave per year\\r\\n\\tHealth insurance including medical &amp; prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities\\r\\n\\tRetirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment\\r\\n\\tBasic Life Insurance paid 100% by Catholic Charities\\r\\n\\tFlexible Spending Account eligibility following 6 months of employment\\r\\n\\tEducation Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment\\r\\n\\tAdditional voluntary insurances including supplemental life, accidental death &amp; dismemberment (AD&amp;D), critical illness, long term disability, accident, and ID theft\\r\\n\\tEmployee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools\\r\\n\\tAnnual longevity awards begin at 5 years of employment\\r\\n\\r\\n\\r\\n\\r\\nIt is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.\\r\\n\",\"experienceRequirements\":\"Job Requirements:\\r\\n\\r\\nThe following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.\\r\\n\\r\\nPhysical Requirements:\\r\\n\\r\\nThis position normally requires the physical demands of sitting, standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 90% of the time.\\r\\n\\r\\nTravel Requirement:\\r\\n\\r\\nThis position requires minimal travel if based in Yakima due to having two primary office locations. 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Majority of premiums paid by Catholic Charities\\r\\n\\tRetirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment\\r\\n\\tBasic Life Insurance paid 100% by Catholic Charities\\r\\n\\tFlexible Spending Account eligibility following 6 months of employment\\r\\n\\tEducation Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment\\r\\n\\tAdditional voluntary insurances including supplemental life, accidental death &amp; dismemberment (AD&amp;D), critical illness, long term disability, accident, and ID theft\\r\\n\\tEmployee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools\\r\\n\\tAnnual longevity awards begin at 5 years of employment\\r\\n\\r\\n\\r\\n\\r\\nIt is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.\\r\\n\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"High School or GED\"}",
    "applyAvailable": true,
    "educationLevel": "High School or GED",
    "qualifications": "<h1><span style=\"font-size:14px;\"><span style=\"color:#000000;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Job Requirements:</strong></span></span></span></h1>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.</span></span></span></p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>Physical Requirements:</u></strong></span></span></span></p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">This position normally requires the physical demands of sitting, standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 90% of the time.</span></span></span></p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>Travel Requirement:</u></strong></span></span></span></p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">This position requires minimal travel if based in Yakima due to having two primary office locations. Travel between offices is required to provide back up coverage for absences and to attend staff meetings.</span></span></span></p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>Non-Physical Requirements:</u></strong></span></span></span></p>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Education</strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High School Diploma or GED required</span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Experience</strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Previous clerical or administrative work preferred</span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Special Skills</strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bilingual (English/Spanish) required</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Pleasant, professional, welcoming and friendly demeanor with staff and clients</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Detail-oriented and able to multi-task in a busy office setting</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proficiency using Microsoft Word</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experienced use of standard office equipment, including copier, fax, answering machine, postage meter, multi-line phone, and calculator</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Licensure, Registration, Certification</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Valid Washington State driver&rsquo;s license and minimum required liability insurance for WA State</span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be deemed insurable as determined by Catholic Charities liability insurance provider</span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Employment is conditional upon:</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Being cleared by criminal background check and fingerprinting when required</span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\"><strong>Work Schedule:</strong>&nbsp;Monday-Thursday, 9:15-6:15; Friday, 8:00am - 5:00pm<br />\r\n<strong>Wage Range:&nbsp;</strong>$19.00 - $22.00 per hour, depending experience<br />\r\n<strong>Benefits:</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\">13 paid holidays, 12 days of vacation, 12 days of sick leave per year</span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\">Health insurance including medical &amp; prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities</span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\">Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment</span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\">Basic Life Insurance paid 100% by Catholic Charities</span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\">Flexible Spending Account eligibility following 6 months of employment</span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\">Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment</span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\">Additional voluntary insurances including supplemental life, accidental death &amp; dismemberment (AD&amp;D), critical illness, long term disability, accident, and ID theft</span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\">Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools</span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\">Annual longevity awards begin at 5 years of employment</span></span></li>\r\n</ul>\r\n\r\n<p><br />\r\n<span style=\"color:#000000;\"><span style=\"display:block;font-size:14px;\">It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.</span></span></p>\r\n",
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