IT Systems and Infrastructure Specialist

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      "state": "Texas"
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    "location": {
      "city": "Austin",
      "state": "Texas",
      "postalCode": "78726-4404",
      "addressCountry": "United States"
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    "datePosted": "2026-05-22",
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    "description": "<p><span style=\"color: rgb(107, 62, 189); font-size: 14pt; font-weight: bold\">Role Summary </span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\">The IT Systems &amp; Infrastructure Specialist is responsible for building, maintaining, and scaling the organization’s core technology infrastructure. This is a hands-on, mid-level role suited for someone who can operate independently while partnering closely with Studio Operations and CatFace leadership to implement reliable, scalable systems.</span></p>\n<p><span style=\"font-size: 12pt\">This role will own day-to-day system performance across network, cloud, and production environments, organize existing infrastructure, and establish foundational processes. While highly autonomous, this position collaborates with leadership on emerging priorities and long-term improvements.</span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(107, 62, 189); font-size: 14pt; font-weight: bold\">Core Responsibilities</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Network, Hardware &amp; Cloud Management</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Manage and maintain the organization's network infrastructure across hybrid office and remote environments</span></li>\n<li><span style=\"font-size: 12pt\">Support and optimize systems used for video production and post-production workflows, including shared storage, collaboration tools, and production-specific software</span></li>\n<li><span style=\"font-size: 12pt\">Manage cloud services and SaaS platform administration, including Microsoft 365/Google Workspace, storage, and production-specific tools</span></li>\n<li><span style=\"font-size: 12pt\">Ensure systems are reliable, available, and scalable to support organizational growth</span></li>\n</ul>\n<p><span style=\"color: rgb(26, 26, 26); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Security-Informed Systems Management</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Implement and enforce access controls, MFA requirements, and endpoint protection standards across all systems</span></li>\n<li><span style=\"font-size: 12pt\">Create and implement user onboarding and offboarding procedures to ensure access is provisioned and revoked appropriately</span></li>\n<li><span style=\"font-size: 12pt\">Monitor for vulnerabilities and ensure systems are patched and updated on a regular cadence</span></li>\n<li><span style=\"font-size: 12pt\">Support the development and enforcement of security policies aligned with organizational needs and risk profile</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Operational Support &amp; Visibility</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Coordinate with the Office Administrator on hardware procurement, equipment setup, and device lifecycle tracking to ensure accurate and up-to-date asset inventory across the organization</span></li>\n<li><span style=\"font-size: 12pt\">Build and configure workstations and ensure new hardware is properly supplied and documented before employee assignment</span></li>\n<li><span style=\"font-size: 12pt\">Serve as the escalation point for unresolved technical issues across the organization, providing hands-on troubleshooting support where needed for everything from daily office use to live production</span></li>\n<li><span style=\"font-size: 12pt\">Support conference room and shared workspace technology to ensure continual reliability, including but not limited to AV, connectivity, and peripherals</span></li>\n<li><span style=\"font-size: 12pt\">Over time, build the systems, documentation, and processes that reduce reactive support demand and free bandwidth for infrastructure development with existing and emerging technologies</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Vendor Management &amp; Licensing</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Maintain a centralized registry of all technology vendor relationships, including contract terms, renewal timelines, and associated costs</span></li>\n<li><span style=\"font-size: 12pt\">Provide technical input and recommendations during vendor evaluations and procurement decisions</span></li>\n<li><span style=\"font-size: 12pt\">Proactively flag upcoming renewals, identify cost optimization opportunities, and provide recommendations on consolidation or replacement</span></li>\n<li><span style=\"font-size: 12pt\">Partner with CatFace Leadership on procurement decisions to ensure technology needs and organizational priorities remain aligned</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Cross-Departmental Coordination</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Serve as the primary daily technology point of contact company-wide; maintain workflow flexibility in order to assist with unexpected issues</span></li>\n<li><span style=\"font-size: 12pt\">Partner with department heads to understand technology needs and priorities</span></li>\n<li><span style=\"font-size: 12pt\">Maintain open coordination with Administration on technology budget and spend visibility</span></li>\n<li><span style=\"font-size: 12pt\">Report to Studio Operations Director on infrastructure status, priorities, and risks</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Infrastructure Documentation &amp; Standards</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Maintain a live database of all software tools, SaaS subscriptions, hardware assets, vendor relationships, configurations, and workflows across every department</span></li>\n<li><span style=\"font-size: 12pt\">Document current licensing status, costs, renewal dates, and access permissions for all systems</span></li>\n<li><span style=\"font-size: 12pt\">Map all user access across platforms — who has access to what, at what permission level, with what offboarding procedures in place</span></li>\n<li><span style=\"font-size: 12pt\">Produce a documented infrastructure baseline and present findings and recommendations to Studio Operations and CatFace leadership</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Collaborate with Studio Operations to create and maintain guidelines for common IT operations</span></li>\n<li><span style=\"font-size: 12pt\">Contribute to the development of scalable IT processes that support organizational growth</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">What We Offer</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Excellent Medical, Dental and Vision health benefits</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">401(k) contribution</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Flexible time off</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Lunch, snacks and drinks provided in the office</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Pets in the office once a month</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Onsite fitness center</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Learning Stipend</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Relocation assistance for those coming from outside Austin.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Reports to:  <span style=\"font-weight: bold\">Studio Operations Manager</span></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Salary/Wages: $75,000-$90,000 depending on experience</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Location: Austin, TX</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Classification:</span><span style=\"font-family: Arial, sans-serif; font-size: 12pt\"> Exempt/Non-Exempt</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.</span></p>",
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