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HomeCompanies4FABEE2B8C5BB0CCFF1165AD798C4D8DDirector - Lending

Director - Lending

4FABEE2B8C5BB0CCFF1165AD798C4D8D · Corporate Office - Jacksonville, FL 32204; 562 Park St, Jacksonville, FL, 32204, USA · Active · Paycom ATS

Job facts

FieldValue
Company4FABEE2B8C5BB0CCFF1165AD798C4D8D
TitleDirector - Lending
Normalized title-
Department / teamLending
LocationJacksonville, FL, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-07 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-23

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Linked records

Company4FABEE2B8C5BB0CCFF1165AD798C4D8D
Source1dfe4038-9c81-4b41-8e3f-58bb992696e9
ATS providerPaycom ATS

Description

Description The Director of Lending is responsible for daily oversight and operational management of the credit union's consumer lending, underwriting, and credit card operations. This role ensures sound underwriting practices, regulatory compliance, service excellence, and overall portfolio performance. The Director leads a team of lending professionals, fosters a high-performance culture, and drives lending strategies that align with the credit union's mission and financial objectives. This role includes partnering with branches, dealerships, and lending associates to ensure loans are decisioned in a timely manner. Maintains efficient consumer, underwriting, and credit card procedures for the department and branches. Ensures the documentation and processing of consumer and indirect loans is compliant with all consumer lending regulations. Ensures effective and efficient operations, including managing the credit union's indirect lending portfolio, making sure the product is consistent with the credit quality, volume, growth, and mix as defined by credit union policies. Essential Functions & Responsibilities: Develop and execute lending strategies across consumer loans, underwriting, and credit card offerings. Directs and monitors centralized lending for the credit union, through direct reports to ensure that the credit union meets established goals and objectives with respect to lending operations. Oversees goal tracking on a monthly basis and coaches staff as appropriate. Monitors product delivery, quality and takes prompt and effective action to resolve problems internally and externally. Oversee day-to-day operations for consumer lending (auto, personal, unsecured) and credit card programs. Ensure efficiency and consistency in underwriting, processing, funding, servicing, and member communication across all loan types. Drive continuous process improvement to enhance speed, accuracy, and the member experience. Provides current product knowledge and training to staff on an on-going basis in the areas of consumer lending; participates in creating or recommending loan campaigns, contests and promotions to generate growth in the indirect and merchant lending portfolios. Manages the credit bureau dispute process, including preparing procedures and form letters and training staff members as needed for direct disputes to RadiFi and disputes made to the credit bureaus through E-Oscar. Take steps to improve the accuracy of credit reporting information by working on rejection reports and various projects involving the loan portfolio. Manage the full lifecycle of the credit union’s credit card program, including issuance, limit management, promotions, and servicing. Collaborate with marketing on member engagement strategies, balance transfer campaigns, and rewards programs. Develops underwriting policies and department procedures to ensure efficient and accuracy of loan approval and processing; develops required reports to track the growth, quality, and efficiency of consumer and credit card operations. Recruits, motivates, trains, and develops a lending staff committed to the service and productivity standards of the credit union. Keeps abreast of competition and industry-related trends, making appropriate recommendations as needed. Oversee the Quality assurance program ensuring timely reports are provided and feedback given. Develops/prepares/reviews dealer reports to determine whether dealer performance meets credit union credit standards. Performs other job-related duties as assigned. Work Environment The noise level in the work environment is usually moderate. Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 30 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. While performing the duties of this job, the employee is regularly required to stand; walk; use hands and arms; and talk or hear. The employee frequently is required to sit. Specific vision abilities required by this job include ability to adjust focus. Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Must be able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area circumference and volume. Ability to apply concepts of basic algebra and geometry. Acknowledgment Nothing in the position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. We are an Equal Opportunity Employer and do not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law. This Job Description is not a complete statement of all duties and responsibilities comprising the position. Qualifications Knowledge and Skills: Experience Must possess five to eight years of experience within a credit union or financial institution, including a minimum of three to five years in a managerial or supervisory role overseeing a lending/underwriting team within a credit union or financial institution. Prior experience with managing credit card operations is preferred. Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree, or (3) substantial job-specific skills gained through relevant work experience. Degree preferred in business, finance, accounting, or a related field. Interpersonal Skills Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Other Skills Knowledge of Consumer Lending policies, procedures, products, and services. Demonstrated proficiency in Microsoft Office. Experience with Symitar and/or arc OS is a plus. Project management and Implementation skills. Self-starter with the ability to plan and prioritize workload for self and others. Excellent interpersonal communications skills. Leadership skills to motivate team members to reach and surpass department goals related to production and quality control (Titles, Imaging, insurance claims, loan file reviews and QC). Work well under pressure while handling multiple projects and priorities. Highly Desired: General knowledge of court attachments, bankruptcy, foreclosure, legal action, credit reporting and credit disputes, and tax reporting.

Full job record

Job IDe7eab50779f60b4e6b703d5e4a4664dfd35e4999
Org ID5d9cb805-ce8e-4bb0-8136-1cb9a81ff298
Source ID1dfe4038-9c81-4b41-8e3f-58bb992696e9
Board ID1dfe4038-9c81-4b41-8e3f-58bb992696e9
Providerpaycom
Provider Job Key26222
TitleDirector - Lending
Normalized Title
Statusactive
Activeyes
Location TextCorporate Office - Jacksonville, FL 32204; 562 Park St, Jacksonville, FL, 32204, USA
DepartmentLending
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionFL
CityJacksonville
Salary RawDescription The Director of Lending is responsible for daily oversight and operational management of the credit union's consumer lending, underwriting, and credit card operations. This role ensures sound underwriting practices, regulatory compliance, service excellence, and overall portfolio performance. The Director leads a team of lending professionals, fosters a high-performance culture, and drives lending strategies that align with the credit union's mission and financial objectives. This role includes partnering with branches, dealerships, and lending associates to ensure loans are decisioned in a timely manner. Maintains efficient consumer, underwriting, and credit card procedures for the department and branches. Ensures the documentation and processing of consumer and indirect loans is compliant with all consumer lending regulations. Ensures effective and efficient operations, including managing the credit union's indirect lending portfolio, making sure the product is consistent with the credit quality, volume, growth, and mix as defined by credit union policies. Essential Functions & Responsibilities: Develop and execute lending strategies across consumer loans, underwriting, and credit card offerings. Directs and monitors centralized lending for the credit union, through direct reports to ensure that the credit union meets established goals and objectives with respect to lending operations. Oversees goal tracking on a monthly basis and coaches staff as appropriate. Monitors product delivery, quality and takes prompt and effective action to resolve problems internally and externally. Oversee day-to-day operations for consumer lending (auto, personal, unsecured) and credit card programs. Ensure efficiency and consistency in underwriting, processing, funding, servicing, and member communication across all loan types. Drive continuous process improvement to enhance speed, accuracy, and the member experience. Provides current product knowledge and training to staff on an on-going basis in the areas of consumer lending; participates in creating or recommending loan campaigns, contests and promotions to generate growth in the indirect and merchant lending portfolios. Manages the credit bureau dispute process, including preparing procedures and form letters and training staff members as needed for direct disputes to RadiFi and disputes made to the credit bureaus through E-Oscar. Take steps to improve the accuracy of credit reporting information by working on rejection reports and various projects involving the loan portfolio. Manage the full lifecycle of the credit union’s credit card program, including issuance, limit management, promotions, and servicing. Collaborate with marketing on member engagement strategies, balance transfer campaigns, and rewards programs. Develops underwriting policies and department procedures to ensure efficient and accuracy of loan approval and processing; develops required reports to track the growth, quality, and efficiency of consumer and credit card operations. Recruits, motivates, trains, and develops a lending staff committed to the service and productivity standards of the credit union. Keeps abreast of competition and industry-related trends, making appropriate recommendations as needed. Oversee the Quality assurance program ensuring timely reports are provided and feedback given. Develops/prepares/reviews dealer reports to determine whether dealer performance meets credit union credit standards. Performs other job-related duties as assigned. Work Environment The noise level in the work environment is usually moderate. Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 30 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. While performing the duties of this job, the employee is regularly required to stand; walk; use hands and arms; and talk or hear. The employee frequently is required to sit. Specific vision abilities required by this job include ability to adjust focus. Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Must be able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area circumference and volume. Ability to apply concepts of basic algebra and geometry. Acknowledgment Nothing in the position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. We are an Equal Opportunity Employer and do not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law. This Job Description is not a complete statement of all duties and responsibilities comprising the position. Qualifications Knowledge and Skills: Experience Must possess five to eight years of experience within a credit union or financial institution, including a minimum of three to five years in a managerial or supervisory role overseeing a lending/underwriting team within a credit union or financial institution. Prior experience with managing credit card operations is preferred. Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree, or (3) substantial job-specific skills gained through relevant work experience. Degree preferred in business, finance, accounting, or a related field. Interpersonal Skills Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Other Skills Knowledge of Consumer Lending policies, procedures, products, and services. Demonstrated proficiency in Microsoft Office. Experience with Symitar and/or arc OS is a plus. Project management and Implementation skills. Self-starter with the ability to plan and prioritize workload for self and others. Excellent interpersonal communications skills. Leadership skills to motivate team members to reach and surpass department goals related to production and quality control (Titles, Imaging, insurance claims, loan file reviews and QC). Work well under pressure while handling multiple projects and priorities. Highly Desired: General knowledge of court attachments, bankruptcy, foreclosure, legal action, credit reporting and credit disputes, and tax reporting.
Salary Min
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Salary Currency
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Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=26222&clientkey=4FABEE2B8C5BB0CCFF1165AD798C4D8D
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=26222&clientkey=4FABEE2B8C5BB0CCFF1165AD798C4D8D
First Seen At2026-05-31 19:05:08Z
Last Seen At2026-06-23 08:55:47Z
Last Checked At2026-06-23 08:55:47Z
Last Changed At2026-05-31 19:05:08Z
Inactive At
Source Posted At2026-05-07 00:00:00Z
Source Updated At
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    "description": "<p style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">The Director of Lending is responsible for daily oversight and operational management of the credit union&#39;s consumer lending, underwriting, and credit card operations. This role ensures sound underwriting practices, regulatory compliance, service excellence, and overall portfolio performance. The Director leads a team of lending professionals, fosters a high-performance culture, and drives lending strategies that align with the credit union&#39;s mission and financial objectives.</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">This role includes partnering with branches, dealerships, and lending associates to ensure loans are decisioned in a timely manner. Maintains efficient consumer, underwriting, and credit card procedures for the department and branches. Ensures the documentation and processing of consumer and indirect loans is compliant with all consumer lending regulations. Ensures effective and efficient operations, including managing the credit union&#39;s indirect lending portfolio, making sure the product is consistent with the credit quality, volume, growth, and mix as defined by credit union policies.</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:4px;text-indent:-0.5pt;\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\"><b><u>Essential Functions &amp; Responsibilities:</u></b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Develop and execute lending strategies across consumer loans, underwriting, and credit card offerings.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Directs and monitors centralized lending for the credit union, through direct reports to ensure that the credit union meets established goals and objectives with respect to lending operations. Oversees goal tracking on a monthly basis and coaches staff as appropriate. Monitors product delivery, quality and takes prompt and effective action to resolve problems internally and externally.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Oversee day-to-day operations for consumer lending (auto, personal, unsecured) and credit card programs.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">&nbsp;Ensure efficiency and consistency in underwriting, processing, funding, servicing, and member communication across all loan types.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">&nbsp; Drive continuous process improvement to enhance speed, accuracy, and the member experience.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">&nbsp; Provides current product knowledge and training to staff on an on-going basis in the areas of consumer lending; participates in creating or recommending loan campaigns, contests and promotions to generate growth in the indirect and merchant lending portfolios.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">&nbsp;Manages the credit bureau dispute process, including preparing procedures and form letters and training staff members as needed for direct disputes to RadiFi and disputes made to the credit bureaus through E-Oscar. Take steps to improve the accuracy of credit reporting information by working on rejection reports and various projects involving the loan portfolio.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">&nbsp; Manage the full lifecycle of the credit union&rsquo;s credit card program, including issuance, limit management, promotions, and servicing.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">&nbsp;Collaborate with marketing on member engagement strategies, balance transfer campaigns, and rewards programs.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">&nbsp; Develops underwriting policies and department procedures to ensure efficient and accuracy of loan approval and processing; develops required reports to track the growth, quality, and efficiency of consumer and credit card operations.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Recruits, motivates, trains, and develops a lending staff committed to the service and productivity standards of the credit union.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Keeps abreast of competition and industry-related trends, making appropriate recommendations as needed.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Oversee the Quality assurance program ensuring timely reports are provided and feedback given.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Develops/prepares/reviews dealer reports to determine whether dealer performance meets credit union credit standards.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:4px;text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Performs other job-related duties as assigned.</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:4px;text-indent:-0.5pt;\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:4px;text-indent:-0.5pt;\">&nbsp;</p>\r\n\r\n<p><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Work Environment</span></span></span></span></strong></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">The noise level in the work environment is usually moderate.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"text-indent:0in;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Physical&nbsp;</span></span></span></span><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Requirements</span></span></span></span></strong></p>\r\n\r\n<p style=\"margin-bottom:38px;text-indent:0in;\"><span style=\"font-size:12pt;\"><span style=\"line-height:103%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 30 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. While performing the duties of this job, the employee is regularly required to stand; walk; use hands and arms; and talk or hear. The employee frequently is required to sit. Specific vision abilities required by this job include ability to adjust focus.</span></span></span></span></p>\r\n\r\n<p style=\"text-indent:0in;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Must be able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area circumference and volume. Ability to apply concepts of basic algebra and geometry.</span></span></span></span></p>\r\n\r\n<p style=\"text-indent:0in;\">&nbsp;</p>\r\n\r\n<p style=\"text-indent:0in;\">&nbsp;</p>\r\n\r\n<p>Acknowledgment</p>\r\n\r\n<p>Nothing in the position description restricts management&rsquo;s right to assign or reassign duties and&nbsp;responsibilities to this job at any time.</p>\r\n\r\n<p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time.</p>\r\n\r\n<p>We are an Equal Opportunity Employer and do not discriminate against employees or&nbsp;applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"margin-left:10px;text-indent:0in;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\"><b>This Job Description is not a complete statement of all duties and responsibilities comprising the position.</b></span></span></span></span></p>\r\n",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Director - Lending\",\"identifier\":\"J1940926222\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/4FABEE2B8C5BB0CCFF1165AD798C4D8D/jobs/26222\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=4FABEE2B8C5BB0CCFF1165AD798C4D8D\",\"datePosted\":\"2026-05-07\",\"description\":\"Job DetailsJob Location: Corporate Office - Jacksonville, FL 32204Position Type: Full TimeTravel Percentage: Up to 5% (training, meetings, etc.)Job Category: LendingThe Director of Lending is responsible for daily oversight and operational management of the credit union&#39;s consumer lending, underwriting, and credit card operations. This role ensures sound underwriting practices, regulatory compliance, service excellence, and overall portfolio performance. The Director leads a team of lending professionals, fosters a high-performance culture, and drives lending strategies that align with the credit union&#39;s mission and financial objectives.\\r\\n\\r\\nThis role includes partnering with branches, dealerships, and lending associates to ensure loans are decisioned in a timely manner. Maintains efficient consumer, underwriting, and credit card procedures for the department and branches. Ensures the documentation and processing of consumer and indirect loans is compliant with all consumer lending regulations. Ensures effective and efficient operations, including managing the credit union&#39;s indirect lending portfolio, making sure the product is consistent with the credit quality, volume, growth, and mix as defined by credit union policies.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEssential Functions &amp; Responsibilities:\\r\\n\\r\\n\\r\\n\\tDevelop and execute lending strategies across consumer loans, underwriting, and credit card offerings.\\r\\n\\tDirects and monitors centralized lending for the credit union, through direct reports to ensure that the credit union meets established goals and objectives with respect to lending operations. Oversees goal tracking on a monthly basis and coaches staff as appropriate. Monitors product delivery, quality and takes prompt and effective action to resolve problems internally and externally.\\r\\n\\tOversee day-to-day operations for consumer lending (auto, personal, unsecured) and credit card programs.\\r\\n\\t&nbsp;Ensure efficiency and consistency in underwriting, processing, funding, servicing, and member communication across all loan types.\\r\\n\\t&nbsp; Drive continuous process improvement to enhance speed, accuracy, and the member experience.\\r\\n\\t&nbsp; Provides current product knowledge and training to staff on an on-going basis in the areas of consumer lending; participates in creating or recommending loan campaigns, contests and promotions to generate growth in the indirect and merchant lending portfolios.\\r\\n\\t&nbsp;Manages the credit bureau dispute process, including preparing procedures and form letters and training staff members as needed for direct disputes to RadiFi and disputes made to the credit bureaus through E-Oscar. Take steps to improve the accuracy of credit reporting information by working on rejection reports and various projects involving the loan portfolio.\\r\\n\\t&nbsp; Manage the full lifecycle of the credit union&rsquo;s credit card program, including issuance, limit management, promotions, and servicing.\\r\\n\\t&nbsp;Collaborate with marketing on member engagement strategies, balance transfer campaigns, and rewards programs.\\r\\n\\t&nbsp; Develops underwriting policies and department procedures to ensure efficient and accuracy of loan approval and processing; develops required reports to track the growth, quality, and efficiency of consumer and credit card operations.\\r\\n\\tRecruits, motivates, trains, and develops a lending staff committed to the service and productivity standards of the credit union.\\r\\n\\tKeeps abreast of competition and industry-related trends, making appropriate recommendations as needed.\\r\\n\\tOversee the Quality assurance program ensuring timely reports are provided and feedback given.\\r\\n\\tDevelops/prepares/reviews dealer reports to determine whether dealer performance meets credit union credit standards.\\r\\n\\tPerforms other job-related duties as assigned.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Environment\\r\\n\\r\\nThe noise level in the work environment is usually moderate.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical&nbsp;Requirements\\r\\n\\r\\nPerform primarily sedentary work with limited physical exertion and occasional lifting of up to 30 lbs. 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Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. While performing the duties of this job, the employee is regularly required to stand; walk; use hands and arms; and talk or hear. The employee frequently is required to sit. Specific vision abilities required by this job include ability to adjust focus.\\r\\n\\r\\nMust be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. 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Ability to apply concepts of basic algebra and geometry.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAcknowledgment\\r\\n\\r\\nNothing in the position description restricts management&rsquo;s right to assign or reassign duties and&nbsp;responsibilities to this job at any time.\\r\\n\\r\\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time.\\r\\n\\r\\nWe are an Equal Opportunity Employer and do not discriminate against employees or&nbsp;applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThis Job Description is not a complete statement of all duties and responsibilities comprising the position.\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"RadiFi Credit Union\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=4FABEE2B8C5BB0CCFF1165AD798C4D8D\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"562 Park St\",\"addressLocality\":\"Jacksonville\",\"addressRegion\":\"FL\",\"postalCode\":32204,\"addressCountry\":\"USA\"}},\"qualifications\":\"&nbsp; &nbsp;&nbsp;Knowledge and Skills:\\r\\n\\r\\nExperience\\r\\n\\r\\nMust possess five to eight years of experience within a credit union or financial institution, including a minimum of three to five years in a managerial or supervisory role overseeing a lending/underwriting team within a credit union or financial institution. Prior experience with managing credit card operations is preferred.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation\\r\\n\\r\\n(1) A bachelor&#39;s degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor&#39;s degree, or (3) substantial job-specific skills gained through relevant work experience. Degree preferred in business, finance, accounting, or a related field.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nInterpersonal Skills\\r\\n\\r\\nWork involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOther Skills\\r\\n\\r\\n\\r\\n\\tKnowledge of Consumer Lending policies, procedures, products, and services.\\r\\n\\tDemonstrated proficiency in Microsoft Office.\\r\\n\\tExperience with Symitar and/or arc OS is a plus.\\r\\n\\tProject management and Implementation skills.\\r\\n\\tSelf-starter with the ability to plan and prioritize workload for self and others.\\r\\n\\tExcellent interpersonal communications skills.\\r\\n\\tLeadership skills to motivate team members to reach and surpass department goals related to production and quality control (Titles, Imaging, insurance claims, loan file reviews and QC).\\r\\n\\tWork well under pressure while handling multiple projects and priorities. Highly Desired: General knowledge of court attachments, bankruptcy, foreclosure, legal action, credit reporting and credit disputes, and tax reporting.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"experienceRequirements\":\"&nbsp; &nbsp;&nbsp;Knowledge and Skills:\\r\\n\\r\\nExperience\\r\\n\\r\\nMust possess five to eight years of experience within a credit union or financial institution, including a minimum of three to five years in a managerial or supervisory role overseeing a lending/underwriting team within a credit union or financial institution. Prior experience with managing credit card operations is preferred.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation\\r\\n\\r\\n(1) A bachelor&#39;s degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor&#39;s degree, or (3) substantial job-specific skills gained through relevant work experience. Degree preferred in business, finance, accounting, or a related field.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nInterpersonal Skills\\r\\n\\r\\nWork involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOther Skills\\r\\n\\r\\n\\r\\n\\tKnowledge of Consumer Lending policies, procedures, products, and services.\\r\\n\\tDemonstrated proficiency in Microsoft Office.\\r\\n\\tExperience with Symitar and/or arc OS is a plus.\\r\\n\\tProject management and Implementation skills.\\r\\n\\tSelf-starter with the ability to plan and prioritize workload for self and others.\\r\\n\\tExcellent interpersonal communications skills.\\r\\n\\tLeadership skills to motivate team members to reach and surpass department goals related to production and quality control (Titles, Imaging, insurance claims, loan file reviews and QC).\\r\\n\\tWork well under pressure while handling multiple projects and priorities. Highly Desired: General knowledge of court attachments, bankruptcy, foreclosure, legal action, credit reporting and credit disputes, and tax reporting.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"industry\":\"Lending\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p style=\"text-indent:-0.5pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\"><b>&nbsp; &nbsp;&nbsp;<u>Knowledge and Skills:</u></b></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Experience</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Must possess five to eight years of experience within a credit union or financial institution, including a minimum of three to five years in a managerial or supervisory role overseeing a lending/underwriting team within a credit union or financial institution. Prior experience with managing credit card operations is preferred.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Education</span></span></span></span></strong></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">(1) A bachelor&#39;s degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor&#39;s degree, or (3) substantial job-specific skills gained through relevant work experience. Degree preferred in business, finance, accounting, or a related field.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\"><strong>Interpersonal Skills</strong></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Other Skills</span></span></span></span></strong></p>\r\n\r\n<ul>\r\n\t<li style=\"text-indent:0in;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Knowledge of Consumer Lending policies, procedures, products, and services.</span></span></span></span></li>\r\n\t<li style=\"text-indent:0in;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Demonstrated proficiency in Microsoft Office.</span></span></span></span></li>\r\n\t<li style=\"text-indent:0in;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Experience with Symitar and/or arc OS is a plus.</span></span></span></span></li>\r\n\t<li style=\"text-indent:0in;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Project management and Implementation skills.</span></span></span></span></li>\r\n\t<li style=\"text-indent:0in;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Self-starter with the ability to plan and prioritize workload for self and others.</span></span></span></span></li>\r\n\t<li style=\"text-indent:0in;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Excellent interpersonal communications skills.</span></span></span></span></li>\r\n\t<li style=\"text-indent:0in;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Leadership skills to motivate team members to reach and surpass department goals related to production and quality control (Titles, Imaging, insurance claims, loan file reviews and QC).</span></span></span></span></li>\r\n\t<li style=\"text-indent:0in;\"><span style=\"font-size:12pt;\"><span style=\"line-height:108%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Work well under pressure while handling multiple projects and priorities. Highly Desired: General knowledge of court attachments, bankruptcy, foreclosure, legal action, credit reporting and credit disputes, and tax reporting.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"margin-left:147px;text-indent:0in;\">&nbsp;</p>\r\n",
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