Pharmacy Liaison

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    "requisitionDescription": "<div><p data-pasted=\"true\"><u>Position Objective</u>: The SP Liaison is the gate keeper to ensure transferred prescriptions are received by a partner pharmacy on a daily basis.</p><p><br></p><p><u>Accountability</u>: The incumbent will report to the Program Manager.</p><p>&nbsp;&nbsp;</p><p><u>Essential Functions</u>:</p><ul><li>Record Copay information and update CRM.</li><li>Run Test Claims.</li><li>Confirm receipt of transferred prescriptions with the specialty pharmacies.&nbsp;</li><li>Assist case managers with obtaining status and shipping updates on prescriptions transferred to the Pharmacy.</li><li>Inform Transferred Pharmacy of copay card or funding options, as needed.</li><li>Outreach to<s>&nbsp;</s>partnered pharmacies when timely dispenses do not occur or data deficiencies are identified in reporting.</li><li>Manually trigger unresponsive text to patients to assist SP schedule shipment of medication</li><li>Assist with phone queue during peak volume.</li><li>Participate in weekly meetings with the SP partners</li><li>Perform other duties as assigned by the Program Manager.</li><li>Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, pro-activeness, attention to detail, and the ability to maintain strict confidentiality.</li></ul><p style=\"line-height: 1.5;\"><u>Knowledge, Skills &amp; Abilities</u>:</p><ul type=\"disc\"><li style=\"margin-left:0in;\">Bachelor&rsquo;s Degree or evidence of continual work toward a degree strongly preferred. (A degree may be required to work on some of our client programs and needs.)</li><li style=\"margin-left:0in;\">3 years&rsquo; experience and strong knowledge base in healthcare policy, reimbursement, market access, pharmaceutical or biotechnology sales and/or marketing, or a similar industry.</li><li style=\"margin-left:0in;\">Excellent verbal and written communication skills, plus effective presentation skills.</li><li style=\"margin-left:0in;\">Intermediate knowledge in Microsoft Excel and other Microsoft products</li><li style=\"margin-left:0in;\">Proficient in data, computer skills, and able to learn the department&rsquo;s software system</li><li style=\"margin-left:0in;\">Must be client savvy, knowledgeable of business protocol, time management and possess strong organizational skills.&nbsp;</li><li style=\"margin-left:0in;\">Proven leadership capabilities, demonstrated problem solving and decision-making skills, with the ability to, &ldquo;think on their feet,&rdquo; and suggest alternatives and solutions.&nbsp;</li><li style=\"margin-left:0in;\">Must have research and analytical skills, and the ability to work independently with minimal supervision.</li><li style=\"margin-left:0in;\">Must be highly effective in working objectively with a diverse group of people.</li><li style=\"margin-left:0in;\">Ability to work well under pressure and handle responsibilities in a time sensitive manner.</li><li style=\"margin-left:0in;\">Highly adaptable, able to shift gears and focus based on company, client and business needs</li><li><div style=\"margin-left:0in;\" data-pasted=\"true\"><p>Practice a high level of confidentiality in regards to HIPAA patient confidentiality, client and company information.</p></div></li></ul></div>\n",
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