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Help Desk Specialist (Entry Level, Korean Bilingual)

9618c3e7 10d9 41f9 8ad5 Acdea338f839 19000101 000001 · Hackensack, NJ, US, Hackensack, NJ · Remote · Active · $23–$29 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company9618c3e7 10d9 41f9 8ad5 Acdea338f839 19000101 000001
TitleHelp Desk Specialist (Entry Level, Korean Bilingual)
Normalized title-
Department / team-
LocationHackensack, NJ, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$23–$29 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-20 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 9618c3e7 10d9 41f9 8ad5 Acdea338f839 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Hackensack.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company9618c3e7 10d9 41f9 8ad5 Acdea338f839 19000101 000001
Source566ce05d-9137-4fe4-99a6-6fdaf8bbcfb7
ATS providerADP Workforce Now Recruiting

Description

About Us. Bluu, Inc. is a technology and payments solutions provider headquartered in Hackensack, New Jersey. Founded in 2008, the company develops and delivers Point-of-Sale (POS) hardware, software, and payment processing services for merchants across restaurants, retail, salons, and dry cleaners. Through its brand bluu™ and in partnership with United Merchant Services, Inc. (UMSI), Bluu operates a nationwide network of resellers and branch offices, serving clients across New Jersey, New York, California, and beyond. The company is committed to innovating the merchant experience through SaaS platforms, data analytics, and integrated payment solutions. Full Time Non-Exempt Location: Hackensack, NJ Key Responsibilities Provide technical support to end users (onsite and remote) Install, configure, and troubleshoot Windows PCs, printers, and peripherals Manage user accounts in Active Directory (create, modify, disable) Support email and collaboration tools such as Microsoft Outlook and Webex Perform basic network troubleshooting (IP, DNS, DHCP issues) Install and update software applications Maintain IT asset inventory (hardware/software) Escalate complex issues to senior IT staff when necessary Support and troubleshoot cloud-based phone/VoIP system Required Qualifications Basic knowledge of IT systems, networks, and troubleshooting Familiarity with Windows operating systems and basic understanding of virtual environments (VMware) Understanding of basic networking concepts (TCP/IP, DNS, DHCP) Strong problem-solving and analytical skills Good communication and customer service skills Ability to work independently and as part of a team Preferred Qualifications Previous help desk or customer support experience (including internships) Relevant IT certifications (e.g., CompTIA A+) Korean-English bilingual ability is a plus Physical Requirements Ability to lift and move equipment up to 30 lbs Ability to set up and relocate IT equipment (desktops, monitors, printers) Benefits Group Health Insurance Employer Paid Life Insurance Paid Sick and Vacation Days 401K with matching Gym Support Lunch Support Employee Assistance Program

Full job record

Job IDe7b32a8327d42cfd569d0c4d57f6b9cbce27edf5
Org ID5f32f075-5674-42cd-bbda-2fb6b3190301
Source ID566ce05d-9137-4fe4-99a6-6fdaf8bbcfb7
Board ID566ce05d-9137-4fe4-99a6-6fdaf8bbcfb7
Provideradp_workforcenow
Provider Job Key591465
TitleHelp Desk Specialist (Entry Level, Korean Bilingual)
Normalized Title—
Statusactive
Activeyes
Location TextHackensack, NJ, US, Hackensack, NJ
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionNJ
CityHackensack
Salary Raw23.00 To 29.00 (USD) Annually
Salary Min23
Salary Max29
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=9618c3e7-10d9-41f9-8ad5-acdea338f839&ccId=19000101_000001&lang=en_US&type=JS&jobId=591465&jwId=9201188880063_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=9618c3e7-10d9-41f9-8ad5-acdea338f839&ccId=19000101_000001&lang=en_US&type=JS&jobId=591465&jwId=9201188880063_1
First Seen At2026-05-31 18:31:13Z
Last Seen At2026-06-06 12:34:16Z
Last Checked At2026-06-06 12:34:16Z
Last Changed At2026-06-06 12:34:16Z
Inactive At—
Source Posted At2026-05-20 21:46:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=9618c3e7-10d9-41f9-8ad5-acdea338f839|19000101_000001/date=2026-06-06/2026-06-06T12-34-10-499Z-b040a935dae7052e626dec947479a66e0d4758688760dd762d0819ebc86554d3.json
Event Fields
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  "last_changed_at": "2026-06-06T12:34:16.336Z",
  "active_status": "active"
}
Parsed Structured
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  "inferred_at": "2026-06-06T12:34:16.329Z",
  "launch_scope": {
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    "countries": [
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  },
  "remote_policy": "remote",
  "salary_period": "year",
  "workplace_type": "remote",
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><p data-pasted=\"true\"><strong>About Us.&nbsp;</strong></p><p><span style='color: rgb(61, 61, 58); font-family: \"DM Sans\", sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;' data-pasted=\"true\">Bluu, Inc. is a technology and payments solutions provider headquartered in Hackensack, New Jersey. Founded in 2008, the company develops and delivers Point-of-Sale (POS) hardware, software, and payment processing services for merchants across restaurants, retail, salons, and dry cleaners. Through its brand bluu&trade; and in partnership with United Merchant Services, Inc. (UMSI), Bluu operates a nationwide network of resellers and branch offices, serving clients across New Jersey, New York, California, and beyond. The company is committed to innovating the merchant experience through SaaS platforms, data analytics, and integrated payment solutions.</span></p><p>Full Time</p><p>Non-Exempt</p><p>Location: Hackensack, NJ</p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><strong>Key Responsibilities</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:16px;font-family: initial;\">Provide technical support to end users (onsite and remote)</li><li style=\"margin:0in;font-size:16px;font-family: initial;\">Install, configure, and troubleshoot Windows PCs, printers, and peripherals</li><li style=\"margin:0in;font-size:16px;font-family: initial;\">Manage user accounts in Active Directory (create, modify, disable)</li><li style=\"margin:0in;font-size:16px;font-family: initial;\">Support email and collaboration tools such as Microsoft Outlook and Webex</li><li style=\"margin:0in;font-size:16px;font-family: initial;\">Perform basic network troubleshooting (IP, DNS, DHCP issues)</li><li style=\"margin:0in;font-size:16px;font-family: initial;\">Install and update software applications</li><li style=\"margin:0in;font-size:16px;font-family: initial;\">Maintain IT asset inventory (hardware/software)</li><li style=\"margin:0in;font-size:16px;font-family: initial;\">Escalate complex issues to senior IT staff when necessary</li><li style=\"margin:0in;font-size:16px;font-family: initial;\">Support and troubleshoot cloud-based phone/VoIP system</li></ul><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;margin-left:.5in;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><strong>Required Qualifications</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:16px;font-family: initial;\">Basic knowledge of IT systems, networks, and troubleshooting</li><li style=\"margin:0in;font-size:16px;font-family: initial;\">Familiarity with Windows operating systems and basic understanding of virtual environments (VMware)</li><li style=\"margin:0in;font-size:16px;font-family: initial;\">Understanding of basic networking concepts (TCP/IP, DNS, DHCP)</li><li style=\"margin:0in;font-size:16px;font-family: initial;\">Strong problem-solving and analytical skills</li><li style=\"margin:0in;font-size:16px;font-family: initial;\">Good communication and customer service skills</li><li style=\"margin:0in;font-size:16px;font-family: initial;\">Ability to work independently and as part of a team</li></ul><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><strong>Preferred Qualifications</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family: initial;\">Previous help desk or customer support experience (including internships)</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family: initial;\">Relevant IT certifications (e.g., CompTIA A+)</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family: initial;\">Korean-English bilingual ability is a plus</li></ul><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;'><strong>Physical Requirements</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family: initial;\">Ability to lift and move equipment up to 30 lbs</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family: initial;\">Ability to set up and relocate IT equipment (desktops, monitors, printers)</li></ul><p><br></p><p style='margin:0in;font-size:16px;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><strong>Benefits</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family: initial;\">Group Health Insurance</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family: initial;\">Employer Paid Life Insurance</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family: initial;\">Paid Sick and Vacation Days</li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:16px;font-family: initial;\">401K with matching</li><li 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