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HomeCompaniesPrinciplechoicesolutionsCustomer Service Representative - August 2026 Start - Inbound Only

Customer Service Representative - August 2026 Start - Inbound Only

Principlechoicesolutions · El Paso, TX, 79901 · Remote · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyPrinciplechoicesolutions
TitleCustomer Service Representative - August 2026 Start - Inbound Only
Normalized title-
Department / team-
LocationEl Paso, TX, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-06-05 / 2026-06-06
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Principlechoicesolutions.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in El Paso.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyPrinciplechoicesolutions
Sourcea9f5cd7f-d801-45da-8540-6b29c8bfa3dc
ATS providerJazzHR / ApplyToJob

Description

Remote Inbound Call Center Representative Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! This is a fully remote opportunity! What You Can Expect from Us: Competitive pay: $21.71/hour = $16.78/hourly rate of pay + $4.93/ hour Health and Wellness Benefit (is available up to 40 hours per week) This remote position is listed under El Paso, Texas for recruitment purposes. Actual compensation is determined in accordance with the applicable Service Contract Act (SCA) wage determination for the county in which the associate resides and performs work. Therefore, the final hourly rate may differ from the posted location. Rate may increase based on location and VA compliance requirements. Full time employment with a set Schedule that will fall between 9am - 9pm Central Standard Time Comprehensive health, dental, and vision. Paid time off, paid sick time and 11 paid holidays 401(k) with employer matching Tuition assistance and employee support programs Paid training and all equipment provided Opportunities for advancement Friendly, business casual work environment What You’ll Do: Answer incoming calls and assist customers with their questions. Provide excellent service with a positive and understanding approach. Document call details in our systems. Solve problems and help customers find solutions. Work with a variety of people and build positive relationships. And other tasks, as needed. What You’ll Need: U.S. citizenship (work sponsorship not available) Two forms of valid ID (one must be a REAL ID or U.S. passport) Ability to obtain and pass a VA government background check Great communication skills and a desire to help others Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. (This may require staying beyond the scheduled shift for team members assigned to closing shifts and may result in overtime.) Attention to detail and reliable flexibility to work solo and on a team Preferred 1 year of call center experience General office skills and knowledge of standard office computer equipment Machines and Equipment: The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines. Physical Activity: The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak.  This position is sedentary in nature with minimal lifting requirements. Working Conditions: The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise.  Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS’ employee and customer data PCS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We will never ask applicants to send money, cash checks, purchase equipment, or provide payment information during the hiring or onboarding process. If you receive such a request from someone claiming to represent our company, it is fraudulent. Please report suspicious messages to [email protected] .

Full job record

Job IDe73809703d80c0cd1159a146c53a00e9bfcf9aba
Org ID295e773f-e838-48be-8847-5b63f98c08d0
Source IDa9f5cd7f-d801-45da-8540-6b29c8bfa3dc
Board IDa9f5cd7f-d801-45da-8540-6b29c8bfa3dc
Providerjazzhr
Provider Job KeyGcI2Lznb7o
TitleCustomer Service Representative - August 2026 Start - Inbound Only
Normalized Title
Statusactive
Activeyes
Location TextEl Paso, TX, 79901
Department
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionTX
CityEl Paso
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://principlechoicesolutions.applytojob.com/apply/GcI2Lznb7o/Customer-Service-Representative-August-2026-Start-Inbound-Only
Apply URLhttps://principlechoicesolutions.applytojob.com/apply/GcI2Lznb7o/Customer-Service-Representative-August-2026-Start-Inbound-Only
First Seen At2026-06-06 10:48:53Z
Last Seen At2026-06-06 10:48:53Z
Last Checked At2026-06-06 10:48:53Z
Last Changed At2026-06-06 10:48:53Z
Inactive At
Source Posted At2026-06-05 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=principlechoicesolutions/date=2026-06-06/2026-06-06T10-48-53-184Z-9121dabe2b955671a03e3fa21548525f7d2990e3a7b64e2105b3c74d0b11a3ea.json
Event Fields
{
  "content_hash": "2dda814689f7eba95af2f736a6b7e94f31dbab4500c275c7c90e4dea784f45c8",
  "source_hash": "6e17143feb50823ba76f2daa41c5887ab3bfac7c4cac492a01f15ee690fee744",
  "last_changed_at": "2026-06-06T10:48:53.506Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "El Paso, TX, 79901",
    "city": "El Paso",
    "region": "TX",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:48:53.498Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "El Paso, TX, 79901",
      "city": "El Paso",
      "region": "TX",
      "country": "United States",
      "is_remote": true,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "url": "https://principlechoicesolutions.applytojob.com/apply/jobs/details/GcI2Lznb7o?&",
    "heading": "Customer Service Representative - August 2026 Start - Inbound Only",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://principlechoicesolutions.applytojob.com/apply/GcI2Lznb7o/Customer-Service-Representative-August-2026-Start-Inbound-Only",
    "description_html": "<span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Remote Inbound Call Center Representative </b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Join a team that makes a difference!</b><br>Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! This is a fully remote opportunity!<br><br><b>What You Can Expect from Us:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">Competitive pay: $21.71/hour = $16.78/hourly rate of pay + $4.93/ hour Health and Wellness Benefit (is available up to 40 hours per week)</span></span></span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">This remote position is listed under El Paso, Texas for recruitment purposes. Actual compensation is determined in accordance with the applicable Service Contract Act (SCA) wage determination for the county in which the associate resides and performs work. Therefore, the final hourly rate may differ from the posted location.<br><i>Rate may increase based on location and VA compliance requirements.</i></span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Full time employment with a set Schedule that will fall between 9am - 9pm Central Standard Time</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Comprehensive health, dental, and vision.</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Paid time off, paid sick time and 11 paid holidays </span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">401(k) with employer matching</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Tuition assistance and employee support programs</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Paid training and all equipment provided</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Opportunities for advancement</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Friendly, business casual work environment</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>What You’ll Do:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Answer incoming calls and assist customers with their questions.</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Provide excellent service with a positive and understanding approach.</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Document call details in our systems.</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Solve problems and help customers find solutions.</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Work with a variety of people and build positive relationships.</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">And other tasks, as needed.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>What You’ll Need:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">U.S. citizenship (work sponsorship not available) </span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Two forms of valid ID (one must be a REAL ID or U.S. passport)</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to obtain and pass a VA government background check</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Great communication skills and a desire to help others</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. <i>(This may require staying beyond the scheduled shift for team members assigned to closing shifts and may result in overtime.) </i></span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Attention to detail and reliable flexibility to work solo and on a team</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Preferred 1 year of call center experience</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">General office skills and knowledge of standard office computer equipment</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Machines and Equipment:</span></span></b><br><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines.</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"><b>Physical Activity:</b><br>The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak.  This position is sedentary in nature with minimal lifting requirements. </span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"><b>Working Conditions:</b><br>The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise.  Routine periods of being on the phone utilizing a headset, sitting and data keying are required.<br>Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS’ employee and customer data</span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">PCS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</span></span></i></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">We will never ask applicants to send money, cash checks, purchase equipment, or provide payment information during the hiring or onboarding process. If you receive such a request from someone claiming to represent our company, it is fraudulent. Please report suspicious messages to<b> <u>[email protected]</u>.</b></span></span></span></span></span><br> ",
    "description_text": "Remote Inbound Call Center Representative\n Join a team that makes a difference!\nPrinciple Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! This is a fully remote opportunity!\n What You Can Expect from Us: Competitive pay: $21.71/hour = $16.78/hourly rate of pay + $4.93/ hour Health and Wellness Benefit (is available up to 40 hours per week)\n This remote position is listed under El Paso, Texas for recruitment purposes. Actual compensation is determined in accordance with the applicable Service Contract Act (SCA) wage determination for the county in which the associate resides and performs work. Therefore, the final hourly rate may differ from the posted location.\n Rate may increase based on location and VA compliance requirements.\n Full time employment with a set Schedule that will fall between 9am - 9pm Central Standard Time\n Comprehensive health, dental, and vision.\n Paid time off, paid sick time and 11 paid holidays\n 401(k) with employer matching\n Tuition assistance and employee support programs\n Paid training and all equipment provided\n Opportunities for advancement\n Friendly, business casual work environment\n What You’ll Do: Answer incoming calls and assist customers with their questions.\n Provide excellent service with a positive and understanding approach.\n Document call details in our systems.\n Solve problems and help customers find solutions.\n Work with a variety of people and build positive relationships.\n And other tasks, as needed.\n What You’ll Need: U.S. citizenship (work sponsorship not available)\n Two forms of valid ID (one must be a REAL ID or U.S. passport)\n Ability to obtain and pass a VA government background check\n Great communication skills and a desire to help others\n Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. (This may require staying beyond the scheduled shift for team members assigned to closing shifts and may result in overtime.)\n Attention to detail and reliable flexibility to work solo and on a team\n Preferred 1 year of call center experience\n General office skills and knowledge of standard office computer equipment\n Machines and Equipment:\n The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines.\n Physical Activity:\nThe incumbent must be able to finger, grasp, feel, see, sit, hear, and speak.  This position is sedentary in nature with minimal lifting requirements.\n Working Conditions:\nThe incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise.  Routine periods of being on the phone utilizing a headset, sitting and data keying are required.\nSecurity and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS’ employee and customer data\n PCS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\n We will never ask applicants to send money, cash checks, purchase equipment, or provide payment information during the hiring or onboarding process. If you receive such a request from someone claiming to represent our company, it is fraudulent. Please report suspicious messages to [email protected] .",
    "jsonld_jobposting": {
      "url": "https://principlechoicesolutions.applytojob.com/apply/GcI2Lznb7o/Customer-Service-Representative-August-2026-Start-Inbound-Only",
      "@type": "JobPosting",
      "title": "Customer Service Representative - August 2026 Start - Inbound Only",
      "@context": "http://schema.org/",
      "datePosted": "2026-06-05",
      "description": "<span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Remote Inbound Call Center Representative </b></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Join a team that makes a difference!</b><br>Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! This is a fully remote opportunity!<br><br><b>What You Can Expect from Us:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">Competitive pay: $21.71/hour = $16.78/hourly rate of pay + $4.93/ hour Health and Wellness Benefit (is available up to 40 hours per week)</span></span></span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\">This remote position is listed under El Paso, Texas for recruitment purposes. Actual compensation is determined in accordance with the applicable Service Contract Act (SCA) wage determination for the county in which the associate resides and performs work. Therefore, the final hourly rate may differ from the posted location.<br><i>Rate may increase based on location and VA compliance requirements.</i></span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Full time employment with a set Schedule that will fall between 9am - 9pm Central Standard Time</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Comprehensive health, dental, and vision.</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Paid time off, paid sick time and 11 paid holidays </span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">401(k) with employer matching</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Tuition assistance and employee support programs</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Paid training and all equipment provided</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Opportunities for advancement</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Friendly, business casual work environment</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>What You’ll Do:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Answer incoming calls and assist customers with their questions.</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Provide excellent service with a positive and understanding approach.</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Document call details in our systems.</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Solve problems and help customers find solutions.</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Work with a variety of people and build positive relationships.</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">And other tasks, as needed.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>What You’ll Need:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">U.S. citizenship (work sponsorship not available) </span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Two forms of valid ID (one must be a REAL ID or U.S. passport)</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to obtain and pass a VA government background check</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Great communication skills and a desire to help others</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. <i>(This may require staying beyond the scheduled shift for team members assigned to closing shifts and may result in overtime.) </i></span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Attention to detail and reliable flexibility to work solo and on a team</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Preferred 1 year of call center experience</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">General office skills and knowledge of standard office computer equipment</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Machines and Equipment:</span></span></b><br><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines.</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"><b>Physical Activity:</b><br>The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak.  This position is sedentary in nature with minimal lifting requirements. </span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"><b>Working Conditions:</b><br>The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise.  Routine periods of being on the phone utilizing a headset, sitting and data keying are required.<br>Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS’ employee and customer data</span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">PCS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</span></span></i></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">We will never ask applicants to send money, cash checks, purchase equipment, or provide payment information during the hiring or onboarding process. If you receive such a request from someone claiming to represent our company, it is fraudulent. Please report suspicious messages to<b> <u>[email protected]</u>.</b></span></span></span></span></span><br> ",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "79901",
          "addressRegion": "TX",
          "addressLocality": "El Paso"
        }
      },
      "validThrough": "2026-09-03",
      "uniqueJobCode": "job_20260605164548_MQEGL0XCIN4VADJX",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20200117213651_RBTI6A3SYLC9URVY/logos/20250602193615_JazzHR_Header_1.png",
        "name": "Principle Choice Solutions LLC",
        "@type": "Organization",
        "sameAs": "https://www.principlechoice.com"
      },
      "experienceRequirements": "Entry Level"
    }
  },
  "list_job": {
    "id": "GcI2Lznb7o",
    "title": "Customer Service Representative - August 2026 Start - Inbound Only",
    "detailUrl": "https://principlechoicesolutions.applytojob.com/apply/jobs/details/GcI2Lznb7o?&"
  },
  "detail_errors": []
}
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