Retail Hardgoods Supervisor

{
  "content_hash": "504e1d784bc50adad3f49ac86dcacac6e62e986ed49d9efbae18fe5988222918",
  "source_hash": "ed1cdc42deeda30fccfa4937a6e9a415d9351fe0bbcefdd3b938b2f511c4b42f",
  "last_changed_at": "2026-06-01T12:14:04.773Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Niseko, Japan",
    "city": "Niseko",
    "region": null,
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:33:17.534Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Niseko, Japan",
      "city": "Niseko",
      "region": null,
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "336",
    "isRemote": null,
    "location": {
      "city": "Niseko",
      "state": null
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18233",
    "locationType": "0",
    "jobOpeningName": "Retail Hardgoods Supervisor ",
    "departmentLabel": "Retail",
    "employmentStatusLabel": "Fixed Term - Full Time - JPR"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Niseko",
      "state": null,
      "postalCode": "Niseko",
      "addressCountry": "Japan"
    },
    "datePosted": "2026-05-30",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"color: rgb(106, 168, 79); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Job Description </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Position Title: </span>Retail Hardgoods Supervisor</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Location:</span> Niseko, Japan</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Reports to:</span> Store Manager and Head Bootfitter<br><span style=\"font-weight: bold\">Contract Term:</span> Exact dates TBC - October/November, 2026 - April 2027<br><span style=\"font-weight: bold\">Salary</span><span style=\"font-weight: bold\">:</span> ¥2,200 per hour, starting</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: rgb(106, 168, 79); font-weight: bold\">About Us </span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Rhythm is about creating epic experiences for our customers, which starts with our people. We live by our values and put people first. We take pride in creating working and living environments that foster innovation, adventure, and balance. Working at Rhythm is more than a job, it's an experience you will have forever.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: rgb(106, 168, 79); font-weight: bold\">The Role</span></span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">As the Hardgoods Supervisor, you will be responsible for overseeing the day-to-day operations and functional success of the Retail Hardgoods department, bridging technical bootfitting excellence with professional retail management. Your role is vital in leading, motivating, and developing a team of retail assistants to ensure every customer receives consistent, exceptional service, detailed technical advice, and the perfect boot fit and gear purchases. Leveraging your extensive retail experience and expertise in hard goods, ski boots, foot function, and customization, you will place inventory management, workshop efficiency, and staff training as top priorities. You will maintain high standards of visual merchandising and data accuracy to deliver a smooth customer experience in a fast-paced, high-volume environment.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\"><span style=\"color: rgb(106, 168, 79); font-weight: bold\">Key Responsibilities and Duties </span><br></span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Boot Fitting &amp; Guest Service</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Assess guest needs and deliver exceptional boot fitting services across ski and snowboard, including boot selection, heat molding, punching, grinding, canting adjustments, and custom footbed and liner builds</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Describe and recommend products in line with guest needs, applying strong sales techniques and product knowledge</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Adhere to all safety procedures regarding tools, equipment, and workshop operations</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Workshop &amp; Operations</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Supervise the boot fitting workshop, ensuring all machinery, specialist tools, and molding systems are maintained, calibrated, and organised daily</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Manage incoming product deliveries, receiving, and stock allocation in an efficient and organised manner</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Lead visual merchandising within the boot department based on stock availability, seasonal trends, and promotions</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Maintain impeccable store cleanliness and presentation standards</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Conduct inventory counts and assist in the buying process</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Follow company retail policies, staff procedures, and customer service standards consistently</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Team Management &amp; Training</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Lead, mentor, and motivate the boot fitting team, creating a collaborative and positive environment</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Coordinate and deliver technical workshops covering foot function, boot anatomy, and custom modifications</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Assist with onboarding and ongoing development for boot fitting and rental staff across systems, product knowledge, and sales techniques</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Schedule rosters, delegate responsibilities, and monitor team performance with hands-on coaching and support</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Conduct performance evaluations and provide structured, constructive feedback</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Serve as the communication pipeline between the team and management, surfacing successes, challenges, and opportunities</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">General Supervisor Duties</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Maintain high-level professional communication across colleagues, departments, suppliers, and guests</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Champion Rhythm's core values within the day-to-day retail environment</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Support and cooperate with retail, rental, and workshop departments as needed</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Perform additional duties as assigned by management</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: rgb(0, 0, 0); font-weight: bold; text-decoration: none\"><span style=\"color: rgb(106, 168, 79); font-weight: bold\">What You Need to Succeed </span><br></span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Boot Fitting &amp; Technical Knowledge</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Demonstrated experience in ski and snowboard boot fitting across a range of foot types and ability levels</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Proficiency in boot modifications including heat molding, punching, grinding, and canting adjustments</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience with custom footbed and orthotic fitting and assessment</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong working knowledge of ski binding DIN/ISO settings and snowboard binding configuration</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Deep familiarity with a broad brand portfolio including seasonal model changes and technology updates</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Leadership &amp; Team Development</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience leading or supervising a team in a retail or workshop environment</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Confident in training, coaching, and developing staff at varying skill levels</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Skilled at scheduling, delegating, and keeping a team motivated during a busy season</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Operations &amp; Communication</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Organised and detail-oriented with a hands-on approach to workshop and stock management</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Clear, professional communicator across teams, suppliers, and guests</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Calm and proactive when things get busy or challenging</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">A genuine passion for snowsports and helping guests find the right setup</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: rgb(106, 168, 79); font-weight: bold\">The Perks and Benefits </span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; text-decoration: none\">As a Rhythm employee, you’ll experience the same legendary hospitality we extend to our guests. We’re passionate about looking after our crew, and here are just a few of the perks you’ll enjoy when you join our team:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">Live, Work, and Play in Paradise</span><span style=\"text-decoration: none\">: Immerse yourself in one of the world’s top mountain resorts.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">Work with a Legendary Crew</span><span style=\"text-decoration: none\">: Join a team that’s passionate, fun-loving, and deeply connected to the industry.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">Subsidized Staff Accommodation</span><span style=\"text-decoration: none\">: Affordable housing options and housing assistance to help you settle in.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">Epic Social Scene</span><span style=\"text-decoration: none\">: From team ride days and department dinners to staff parties, events, and day trips, our social calendar is packed with opportunities to connect and unwind.</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\">Wellness and Lifestyle Benefits</span><span style=\"text-decoration: none\">: Access the Rhythm Wellness program, enjoy free snowsports or bike demos, and take advantage of generous store discounts for you, your friends, and your family.</span></span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"text-decoration: none\">At Rhythm, we work hard, but we play even harder. If you know anyone who’s worked with us before, they’ll tell you this isn’t just a job- it’s an experience of a lifetime. Our fun, supportive culture is the heart of everything we do because people like </span>you<span style=\"text-decoration: none\"> make Rhythm what it is.</span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Ready to join?</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">If you have the skills, the flair, and the stoke (enthusiasm) to share, we want to hear from you! Your passion for adventure and alignment with our core values could be the perfect fit for an unforgettable experience.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt\">If you have any specific questions or require further clarification, please don't hesitate to reach out.</span></p>\n<p><br></p>",
    "compensation": "¥2,200 per hour, starting",
    "departmentId": "18233",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Retail Hardgoods Supervisor ",
    "departmentLabel": "Retail",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://rhythmsnowsports.bamboohr.com/careers/336",
    "employmentStatusLabel": "Fixed Term - Full Time - JPR"
  }
}