SailPoint IAM Developer

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    "ExternalDescriptionStr": "<p><span style=\"font-size: 11pt; line-height: 115%;\">Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision-making, and community impact.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long-standing philosophy—Where Each Relationship Matters®—guides how we work with our customers, colleagues, and communities every day.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values-driven culture that encourages professional growth, innovation, and work-life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long-term careers.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">We are seeking a skilled SailPoint Identity Security Cloud (ISC) Engineer to join our SailPoint Development Team. In this role, you will design, develop, and maintain robust IAM solutions using SailPoint ISC to ensure secure, compliant access across our banking operations. You will collaborate with application owners, business units, and cross-functional teams to integrate applications, customize workflows, and support onboarding/offboarding processes while maintaining system reliability. This position requires a blend of development expertise and operational support to drive identity governance in a fast-paced financial environment.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">This role is based in Plymouth, MA with some remote days available. &nbsp;</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Key Responsibilities</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt; line-height: 115%;\">Collaborate with application owners and business units to assess integration needs and implement secure connections to SailPoint IdentityNow/ISC using APIs (RESTful, SCIM), flat-file integrations, or direct database connectors.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Design, configure, and manage source integrations, including out-of-the-box connectors, Generic Web (API) Connectors, and JDBC connectors (e.g., MS SQL Server, Snowflake, Oracle).</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Develop custom workflows, rules (Cloud and Connector) in SailPoint ISC to meet business requirements, including automated provisioning/de-provisioning and access certifications.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Enhance onboarding/offboarding processes, lifecycle management rules, RBAC/ABAC, policies, and separation of duties (SOD) configurations.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Configure and customize reporting features for audit-ready reports, compliance dashboards, and metrics for regulatory audits.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Develop scripts and automation (PowerShell, Python, Java/Beanshell) to optimize identity processes and integrate with directories like Active Directory, LDAP, or Entra.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Write and optimize SQL queries for integrations, transformations, and troubleshooting.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Provide Level 2 (L2) support for incidents, troubleshooting integration issues, and completing service requests.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Integrate SailPoint with cloud applications and on-premises systems, supporting modern authentication protocols (SAML, OAuth, OIDC).</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Manage and maintain SailPoint Virtual Appliances (VAs) for on-premises solutions in both primary and disaster recovery data centers. Responsibilities include maintaining certificates used for secure communication, ensuring proper trust relationships and connectivity within the on-prem environment. Monitor VA health, troubleshoot VA-related errors, and maintain secure integration with the SailPoint SaaS framework. Ensure high availability and disaster recovery preparedness while adhering to compliance and security standards.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Participate in requirements gathering sessions and translate business needs into technical solutions.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Follow and enforce Change Management protocols: Prepare detailed change documentation, risk assessments, rollback plans; ensure review, approval, and testing in non-production environments; maintain audit trails for compliance (SOX, PCI-DSS); communicate impacts and coordinate implementation windows.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Conduct system audits, monitor system health, and contribute to continuous improvement initiatives.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Mentor junior team members and document development processes, configurations, and troubleshooting guides.</span></li></ul><p><span style=\"font-size: 11pt; line-height: 115%;\">&nbsp;</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Required Qualifications</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt; line-height: 115%;\">Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or equivalent work experience.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Minimum of 4 years of IAM experience, with at least 3 years focused on SailPoint IdentityNow or ISC engineering development.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Hands-on experience with SailPoint IdentityNow/ISC implementation; SailPoint Certified Identity Security Engineer required.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Identity Security Cloud certification.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Strong understanding of identity lifecycle management, access governance, and compliance standards (SOX, PCI-DSS).</span></li></ul><p><span style=\"font-size: 11pt; line-height: 115%;\">Required Skills</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt; line-height: 115%;\">Proficiency in SailPoint IdentityNow/ISC configuration, customization, API development (REST, JSON, SOAP), and database integrations (JDBC connectors).</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Strong SQL skills for querying, data manipulation, and troubleshooting in relational databases.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Experience with scripting languages (PowerShell, Python, Java/Beanshell) for automation and custom connectors.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Knowledge of integration protocols (SAML, OAuth, LDAP, SCIM) and directory services (Active Directory).</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Familiarity with cloud infrastructure (AWS, Azure) and database administration basics.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Design, deploy, configure, and maintain SailPoint Virtual Appliances (VAs) for on-prem solutions, including infrastructure setup, networking, clustering, and secure connectivity with SaaS integration framework. Ensure high availability, disaster recovery readiness, and compliance with security standards.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Exceptional communication skills with the ability to clearly articulate technical concepts to non-technical stakeholders, foster collaboration with business units and application owners, and build strong working relationships across teams. Demonstrated problem-solving and analytical expertise to resolve complex issues effectively while maintaining transparency and alignment with organizational goals.</span></li></ul><p><span style=\"font-size: 11pt; line-height: 115%;\">&nbsp;</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Preferred Skills</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 11pt; line-height: 115%;\">Experience in banking or financial services IAM environments.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Knowledge of additional IAM tools (Okta, Saviynt) or DevOps practices (CI/CD).</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Ability to generate and interpret IAM metrics using advanced SQL or BI tools (PowerBI).</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Familiarity with SailPoint SaaS Connector Framework and Identity Security Cloud advanced features (Access Modeling, AI-driven recommendations).</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Understanding of ITIL processes for incident, problem, and change management.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Expertise in designing secure architecture for SailPoint Virtual Appliances (VAs), including clustering strategies for high availability and load balancing.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Experience with performance tuning and capacity planning for VAs to ensure optimal throughput and minimal latency.</span></li><li><span style=\"font-size: 11pt; line-height: 115%;\">Knowledge of advanced networking configurations for VAs, including firewall rules, SSL certificate management, and secure API connectivity.</span></li></ul><p><span style=\"font-size: 11pt; line-height: 115%;\">&nbsp;</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Benefits &amp; Culture</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Our goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall, well-being. Benefits include: competitive compensation with performance-based incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award-winning wellness program, and much more!</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">At Rockland Trust, you’ll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Pay Transparency</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company’s good-faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards or stipends.</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">Accessibility &amp; Accommodations</span></p><p><span style=\"font-size: 11pt; line-height: 115%;\">We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.</span></p>",
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