Medicare Part D Specialist

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    "requisitionDescription": "<div><div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>POSITION SUMMARY</strong><br>Review and assist Everence Medicare Supplement members with Medicare Part D.&nbsp;</p><p style=\"margin-left:0in;\"><strong>RESPONSIBILITIES AND DUTIES</strong></p><div style=\"margin-left:0in;\"><ol style=\"list-style-type: decimal;margin-left: -0.25in;\"><li style=\"margin-left:0in;\">Develop and maintain a strong understanding of Medicare Part D prescription drug plans and apply this knowledge when evaluating plan options for members.&nbsp;</li><li style=\"margin-left:0in;\">Utilize the Medicare Planfinder web tool to assist members in selecting an appropriate Medicare Part D prescription drug plan.&nbsp;</li><li style=\"margin-left:0in;\">Schedule and meet with members via phone or Microsoft Teams to discuss recommended prescription drug plans and help them assess a final plan choice selection.</li><li style=\"margin-left:0in;\">Contact members to request additional information and follow-up.</li><li style=\"margin-left:0in;\">Audit Medicare Part D Data entry forms and documents to ensure accuracy.&nbsp;</li><li style=\"margin-left:0in;\">Document member interactions and plan details using the customer relationship management system (CRM) and documents system (OnBase).&nbsp;</li><li style=\"margin-left:0in;\">Collaborate with field offices to support member needs and ensure coordinated service.&nbsp;</li><li style=\"margin-left:0in;\">Other tasks as needed.</li></ol></div><p style=\"margin-left:0in;\"><strong><br>QUALIFICATIONS</strong></p><p style=\"margin-left:0in;\"><u>Experience</u>:&nbsp;<br>Experience or interest in working and communicating with members 65+ years of age</p><p style=\"margin-left:0in;\"><u>Skills and Abilities</u>:</p><div style=\"margin-left:0in;\"><ol style=\"list-style-type: decimal;margin-left: -0.25in;\"><li style=\"margin-left:0in;\">Strong service orientation</li><li style=\"margin-left:0in;\">Accuracy and attention to detail</li><li style=\"margin-left:0in;\">Excellent overall verbal and written communication skills</li><li style=\"margin-left:0in;\">Experience working purposefully to accommodate a busy schedule</li><li style=\"margin-left:0in;\">Ability to keep absolute confidentiality of client information</li><li style=\"margin-left:0in;\">Ability to use objective and subjective information to help members make plan choices</li><li style=\"margin-left:0in;\">Comfortable using a computer and doing data input</li><li style=\"margin-left:0in;\">Familiarity with medication names and medical terminology is preferred, but not required</li><li style=\"margin-left:0in;\">Basic knowledge of how Medicare works is preferred, but not required</li><li style=\"margin-left:0in;\">Alignment in supporting the Everence mission of empowering financial well-being for faith-inspired living</li></ol></div><p style=\"margin-left:.25in;\"><br></p><p><strong>SUPERVISORY RESPONSIBILITIES:&nbsp;</strong>None<br><strong>SCHEDULE:&nbsp;</strong>Temporary (approximately end of September to mid-December) 20-40 hours/week; schedule is negotiable</p><p><img src=\"https://static.workforcenow.adp.com/cccustom/Client/Recruitment/core%20values%20ribbon_eecf9c0e-d55b-407b-86aa-16326df8242c.jpeg\" style=\"width: 1000px;\" class=\"fr-fic fr-dib\"></p></div></div>\n",
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