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Maintenance

37230d55 878e 410c 8c28 2eb531ce89ac 9200729324940 2 · Hampton, VA, US, Hampton, VA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company37230d55 878e 410c 8c28 2eb531ce89ac 9200729324940 2
TitleMaintenance
Normalized title-
Department / team-
LocationHampton, VA, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-01 / 2026-06-02
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company37230d55 878e 410c 8c28 2eb531ce89ac 9200729324940 2
Source12ab2bba-8d7a-46e3-b2f6-fb1cf3dcbb80
ATS providerADP Workforce Now Recruiting

Description

Maintenance Engineer Department –Engineering Reports to – Facilities Manager or General Manager What’s the job? As a Maintenance Engineer, you’ll ensure all aspects of the hotel’s engineering are kept to the very best standards and in line with all relevant health and safety regulations and procedures. You’ll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. Your day-to-day Maintenance Operations Carry out a preventive maintenance program to ensure the hotel is maintained and in service for guests (i.e., lighting, refrigeration, heating, air-conditioning, water treatment systems, pools, etc.) Perform preventative maintenance, repairs or make recommendations for repairs, of all mechanical/electrical, HVAC, refrigeration, and plumbing systems, all building components and furniture, fixtures, and equipment. Maintain a clean and organized environment in the maintenance room. Quality / Safety Ensure the proper appearance of the Hotel from the entrance to the roof. Cleaning and maintenance of the parking lot and walkways, property landscaping, service and trash areas, and the exterior of all buildings. Ensure the hotel meets / exceeds Opal and Brand quality standards for property condition. Ensure a safe and secure environment for guests, team members and hotel assets in compliance with policies and procedures and regulatory requirements. Prioritize and complete work orders from guests and hotel team members. Perform maintenance functions in a safe manner and without jeopardizing personal, associate or guest health, safety or security. Emergency: In case of an emergency, strictly follow the Opal safety and security training and protocol. Guest Experience Understand and respond to customers’ needs and ensure a high level of guest satisfaction. Guest Service: Work closely with Front office staff and housekeeping department to ensure that the hotel meets / exceeds Opal’s and brand standards for guest satisfaction. Guest Requests: Satisfy all guest requests / work orders in accordance with Opal training and standards. Communication: Politely greet and acknowledge all guests and hotel associates as encountered. Carry out a preventive maintenance program to ensure the hotel is maintained and in service for guests (i.e., lighting, refrigeration, heating, air-conditioning, water treatment systems, pools, etc.). Cost Control Effectively control and manage engineering operational expenses including labor, overtime, supplies, etc. and seek and suggest cost saving strategies. Assist with any hotel renovations and other projects and ensure timely completion of projects within budget. Responsibly maintain and organize maintenance supply inventory and be a good steward of all hotel assets. Requirements High school diploma or related vocational training At least 1 year maintenance experience (preferably at a hotel) Must be able to lift heavy objects Must speak fluent English (other languages such as Spanish preferred) In depth knowledge of HVAC / PTAC units, plumbing, electrical, and general carpentry (tile, carpet, sheet rock, etc.) CPO certification – if the hotel has a pool, a Certified Pool Operator license would be ideal Specific Responsibilities Send a daily end of the day activity and accomplishment email to the Facilities Manager, General Manager and a copy to the Opal Director of Operations. Understand and be able to use the property management system and facilities management software (i.e., Logistics) to communicate each day’s activities. Have a good understanding of all of hotel operating procedures. Perform, administer, and document preventative maintenance programs. Complete work orders on a timely basis. Respond to and attend to guest repair requests. Communicate with guests to resolve maintenance issues. Test, troubleshoot, and perform basic repair on all types of equipment, including plumbing, electrical, components, and other guest room items. Perform pool / spa repairs and daily maintenance. Maintain maintenance inventory and requisition parts and supplies as needed. Inform the Facilities Manager of any unique situations, or unusual developments in maintenance operations. Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift. Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates. Optimum Attributes Excellent time management skills Good communication skills Willing to take responsibility and accountability Team player Willing to work on weekends and holidays if required Well-groomed and professional appearance Performance Standards Performance shall be measured by the following : Guest Service Index (GSS) Brand Quality Audit (QA) The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer

Full job record

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TitleMaintenance
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Statusactive
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Location TextHampton, VA, US, Hampton, VA
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CountryUnited States
RegionVA
CityHampton
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First Seen At2026-06-02 07:56:27Z
Last Seen At2026-06-06 11:25:32Z
Last Checked At2026-06-06 11:25:32Z
Last Changed At2026-06-06 11:25:32Z
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Source Posted At2026-06-01 20:23:00Z
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    "requisitionDescription": "<div><div><p><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Maintenance Engineer</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Department &ndash;Engineering</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Reports to &ndash; Facilities Manager or General Manager</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>What&rsquo;s the job?</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>As a Maintenance Engineer, you&rsquo;ll ensure all aspects of the hotel&rsquo;s engineering are kept to the very best standards and in line with all relevant health and safety regulations and procedures. You&rsquo;ll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Your day-to-day</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Maintenance Operations</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Carry out a preventive maintenance program to ensure the hotel is maintained and in service for guests (i.e., lighting, refrigeration, heating, air-conditioning, water treatment systems, pools, etc.)</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Perform preventative maintenance, repairs or make recommendations for repairs, of all mechanical/electrical, HVAC, refrigeration, and plumbing systems, all building components and furniture, fixtures, and equipment.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Maintain a clean and organized environment in the maintenance room.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Quality / Safety</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Ensure the proper appearance of the Hotel from the entrance to the roof. Cleaning and maintenance of the parking lot and walkways, property landscaping, service and trash areas, and the exterior of all buildings.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Ensure the hotel meets / exceeds Opal and Brand quality standards for property condition.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Ensure a safe and secure environment for guests, team members and hotel assets in compliance with policies and procedures and regulatory requirements.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Prioritize and complete work orders from guests and hotel team members.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Perform maintenance functions in a safe manner and without jeopardizing personal, associate or guest health, safety or security.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Emergency: In case of an emergency, strictly follow the Opal safety and security training and protocol.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Guest Experience</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Understand and respond to customers&rsquo; needs and ensure a high level of guest satisfaction.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Guest Service: Work closely with Front office staff and housekeeping department to ensure that the hotel meets / exceeds Opal&rsquo;s and brand standards for guest satisfaction.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Guest Requests: Satisfy all guest requests / work orders in accordance with Opal training and standards.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Communication: Politely greet and acknowledge all guests and hotel associates as encountered.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Carry out a preventive maintenance program to ensure the hotel is maintained and in service for guests (i.e., lighting, refrigeration, heating, air-conditioning, water treatment systems, pools, etc.).</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Cost Control</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Effectively control and manage engineering operational expenses including labor, overtime, supplies, etc. and seek and suggest cost saving strategies.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Assist with any hotel renovations and other projects and ensure timely completion of projects within budget.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Responsibly maintain and organize maintenance supply inventory and be a good steward of all hotel assets.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Requirements</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>High school diploma or related vocational training</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>At least 1 year maintenance experience (preferably at a hotel)</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Must be able to lift heavy objects</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Must speak fluent English (other languages such as Spanish preferred)</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>In depth knowledge of HVAC / PTAC units, plumbing, electrical, and general carpentry (tile, carpet, sheet rock, etc.)</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>CPO certification &ndash; if the hotel has a pool, a Certified Pool Operator license would be ideal</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Specific Responsibilities</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Send a daily end of the day activity and accomplishment email to the Facilities Manager, General Manager and a copy to the Opal Director of Operations.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Understand and be able to use the property management system and facilities management software (i.e., Logistics) to communicate each day&rsquo;s activities.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Have a good understanding of all of hotel operating procedures.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Perform, administer, and document preventative maintenance programs.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Complete work orders on a timely basis.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Respond to and attend to guest repair requests. Communicate with guests to resolve maintenance issues.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Test, troubleshoot, and perform basic repair on all types of equipment, including plumbing, electrical, components, and other guest room items.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Perform pool / spa repairs and daily maintenance.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Maintain maintenance inventory and requisition parts and supplies as needed.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Inform the Facilities Manager of any unique situations, or unusual developments in maintenance operations.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift.</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Optimum Attributes</span></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Excellent time management skills</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Good communication skills</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Willing to take responsibility and accountability</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Team player</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Willing to work on weekends and holidays if required</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Well-groomed and professional appearance</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Performance Standards</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Performance shall be measured by the following</span><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>:</span></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Guest Service Index (GSS)</span></li><li><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:16px;'>Brand Quality Audit (QA)</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;line-height:107%;font-family:\"Arial\",sans-serif;'>Equal Opportunity Employer</span></p></div></div>\n",
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