Product Manager – Global Services (m/f/d)

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{
  "id": "2419435",
  "name": "Product Manager – Global Services (m/f/d)",
  "office": "Berlin",
  "keywords": [],
  "schedule": "full-time",
  "createdAt": "2025-11-06T22:00:29+00:00",
  "seniority": "experienced",
  "department": "Tech",
  "occupation": "general_and_other_it_software",
  "subcompany": "Heartbeat AI GmbH",
  "employmentType": "permanent",
  "jobDescriptions": [
    {
      "name": "1KOMMA5°",
      "value": "We are looking for you to join our tech team in Berlin, Munich, or Hamburg. 1KOMMA5° is creating Germany's largest one-stop-shop for the sale, installation, and servicing of solar panels, heat pumps, electricity solutions, and charging infrastructure. And the best part? They are all interconnected!<br><br>Become a part of our mission and learn <a href=\"https://1komma5.com/de/ueber-uns/jobs/tech/\">more</a> about our Product & Tech team!"
    },
    {
      "name": "Your mission",
      "value": "You will own the development and scaling of our next-generation service offerings — transforming one-time energy installations into long-term customer relationships and sustainable revenue streams. You’ll design service products that connect hardware, software, and energy solutions into a seamless customer experience, driving profitability and retention across our global markets.<br><br>This role sits at the intersection of <strong>Product, Operations, and Commercial</strong>, with the mission to build scalable, profitable, and innovative services that extend the lifetime value of every customer in our ecosystem.<br><br><strong>Your Responsibilities:</strong><br><ul><li><strong>Define Product Vision and Strategy:</strong> Shape the roadmap for our global <strong>service and recurring-revenue portfolio</strong>, including warranty, maintenance, monitoring, and digital service products. Align business models with customer value and operational efficiency.</li><li><strong>Drive Product Lifecycle:</strong> Lead the end-to-end product process — from market research and concept validation to rollout, optimization, and scaling across regions.</li><li><strong>Enable Recurring Revenue Models:</strong> Develop offerings and pricing structures that create sustainable, predictable revenue. Ensure operational executability, profitability, and a strong customer experience.</li><li><strong>Cross-functional Collaboration:</strong> Work closely with <strong>Engineering, Market Operations, and Commercial teams</strong> to translate insights and operational feedback into scalable product solutions.</li><li><strong>Customer and Market Focus:</strong> Leverage customer feedback, competitive analysis, and market trends to continuously refine and expand our service offerings.</li><li><strong>Operational Excellence:</strong> Define and monitor KPIs to measure adoption, margin performance, and service quality. Identify levers to improve efficiency, cost structure, and customer satisfaction.</li><li><strong>Innovation and Ownership:</strong> Take ownership for building our <strong>service-driven ecosystem</strong> and push boundaries to make 1KOMMA5° a market leader in integrated energy solutions.</li></ul>"
    },
    {
      "name": "Your profile",
      "value": "<ul><li>Degree in <strong>Business Administration, Industrial Engineering, Energy Management</strong>, or a related field</li><li><strong>2+ years of experience</strong> in <strong>Product Management</strong> or <strong>Business Development</strong>, ideally in the <strong>energy, technology, or SaaS sector</strong></li><li>Strong understanding of <strong>recurring revenue models</strong>, pricing mechanics, and customer value creation</li><li>Proven track record of turning <strong>customer needs and operational insights</strong> into scalable product solutions</li><li>Excellent <strong>communication and stakeholder management</strong> skills across functions and hierarchies</li><li>Entrepreneurial, structured, and <strong>execution-driven mindset</strong> with a passion for ownership</li><li>Fluent in <strong>English and German</strong></li></ul>"
    },
    {
      "name": "Benefits",
      "value": "<ul><li>You are part of an international, dynamic, and highly motivated team of people who have proven to make things happen</li><li>With your work, you accelerate the \"energy transition\" and hence have a direct impact on our climate</li><li>Work with and learn from other super-smart colleagues</li><li>You will enjoy direct contact with core decision-makers</li><li>You will enjoy the best chances of entering full-time in one of Europe’s most thriving scaleups</li><li>You work remotely (Germany-wide), with offices in Hamburg, Berlin or Munich</li><li>Create a healthy balance alongside your work and enjoy all the benefits of the EGYM Wellpass</li><li>Benefits and discounts are yours with Futurebens</li><li>Whether city bike or e-bike - be flexible with our job bike leasing and do something good for the environment at the same time</li></ul>"
    }
  ],
  "occupationCategory": "it_software",
  "recruitingCategory": "1K5° Holding Tech"
}