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Application Support Engineer M365 and Collaboration Platforms - Associate Consultant- MFT - KGS CH

Ejgk Fa Em2 Oraclecloud Com CX 3 · Gurgaon-KGS, Gurugram, Haryana, IN · Deleted · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEjgk Fa Em2 Oraclecloud Com CX 3
TitleApplication Support Engineer M365 and Collaboration Platforms - Associate Consultant- MFT - KGS CH
Normalized title-
Department / team-
LocationHaryana, IN, United States
Work model-
Employment typeFull Time
Salary-
Statusdeleted
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-18 / 2026-06-02
Changed / last seen2026-06-21 / 2026-06-19

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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Haryana.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEjgk Fa Em2 Oraclecloud Com CX 3
Source23e21224-44fc-4b77-9fe1-8f1fdc6bff0d
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description APPLICATION SUPPORT ENGINEER – M365 & COLLABORATION (SFIA LEVEL 3) Job Title: Application Support Engineer – M365 Collaboration Department: Group Digital Service Operations Role Summary The Application Support Engineer will be responsible for providing technical support, maintenance, and continuous improvement of business-critical applications. This role involves incident resolution, root-cause analysis, monitoring, and ensuring the stability, performance, and availability of enterprise applications. The engineer will collaborate closely with development, infrastructure, and business teams to ensure seamless service delivery. Responsibilities Key Responsibilities Support SharePoint Online, M365 apps, SPFx components. Troubleshoot permission issues, workflows, UI, and content management. Participate in on-call rotation and rotating shifts. Troubleshooting & Resolution: Investigate, diagnose, and resolve technical application issues to restore services quickly. Monitoring & Maintenance: Monitor application performance, server health, and alert systems to ensure high availability. Root Cause Analysis (RCA): Perform in-depth investigations into recurring issues to identify root causes and implement preventive measures. Application Deployment: Assist in code migrations, system configuration changes, and software releases. Documentation: Maintain up-to-date documentation for support procedures, known errors, and resolution steps. Collaboration: Coordinate with development, QA, and infrastructure teams to resolve complex bugs. User Support: Provide prompt, clear communication to internal users and clients regarding issue status Qualifications Additional Requirements Excellent English communication skills (written and oral). Must support major incidents as escalation point (on-call as required). Shift oversight for teams working between 9 AM and 4 PM IST rotational start times . Education Qualifications Bachelor’s degree in CS/IT/Engineering. Certifications (Preferred) MS‑900 SharePoint Administrator basics SFIA Competency Table SFIA Skill Level Description Expected Proficiency ASUP 3 Support Good troubleshooting ITOP 3 Ops Exposure to SaaS admin SCAD 3 Security Understands permissions

Full job record

Job IDe60e26bfe157f5d22dae79921dad6136f2c31b00
Org ID019b9a6f-57a3-4cbf-b25a-f9c839f04f7e
Source ID23e21224-44fc-4b77-9fe1-8f1fdc6bff0d
Board ID23e21224-44fc-4b77-9fe1-8f1fdc6bff0d
Provideroracle_hcm
Provider Job Key30042234
TitleApplication Support Engineer M365 and Collaboration Platforms - Associate Consultant- MFT - KGS CH
Normalized Title—
Statusdeleted
Activeno
Location TextGurgaon-KGS, Gurugram, Haryana, IN
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionIN
CityHaryana
Salary RawDescription APPLICATION SUPPORT ENGINEER – M365 & COLLABORATION (SFIA LEVEL 3) Job Title: Application Support Engineer – M365 Collaboration Department: Group Digital Service Operations Role Summary The Application Support Engineer will be responsible for providing technical support, maintenance, and continuous improvement of business-critical applications. This role involves incident resolution, root-cause analysis, monitoring, and ensuring the stability, performance, and availability of enterprise applications. The engineer will collaborate closely with development, infrastructure, and business teams to ensure seamless service delivery. Responsibilities Key Responsibilities Support SharePoint Online, M365 apps, SPFx components. Troubleshoot permission issues, workflows, UI, and content management. Participate in on-call rotation and rotating shifts. Troubleshooting & Resolution: Investigate, diagnose, and resolve technical application issues to restore services quickly. Monitoring & Maintenance: Monitor application performance, server health, and alert systems to ensure high availability. Root Cause Analysis (RCA): Perform in-depth investigations into recurring issues to identify root causes and implement preventive measures. Application Deployment: Assist in code migrations, system configuration changes, and software releases. Documentation: Maintain up-to-date documentation for support procedures, known errors, and resolution steps. Collaboration: Coordinate with development, QA, and infrastructure teams to resolve complex bugs. User Support: Provide prompt, clear communication to internal users and clients regarding issue status Qualifications Additional Requirements Excellent English communication skills (written and oral). Must support major incidents as escalation point (on-call as required). Shift oversight for teams working between 9 AM and 4 PM IST rotational start times . Education Qualifications Bachelor’s degree in CS/IT/Engineering. Certifications (Preferred) MS‑900 SharePoint Administrator basics SFIA Competency Table SFIA Skill Level Description Expected Proficiency ASUP 3 Support Good troubleshooting ITOP 3 Ops Exposure to SaaS admin SCAD 3 Security Understands permissions
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://ejgk.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3/job/30042234
Apply URLhttps://ejgk.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3/job/30042234
First Seen At2026-06-02 11:54:34Z
Last Seen At2026-06-19 11:22:23Z
Last Checked At2026-06-21 11:59:05Z
Last Changed At2026-06-21 11:59:05Z
Inactive At2026-06-21 11:59:05Z
Source Posted At2026-06-18 08:21:54Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ejgk.fa.em2.oraclecloud.com|CX_3/date=2026-06-19/2026-06-19T11-20-45-515Z-b12a7afffdda8f41309746556ff5e07c3c4c44573c7a6638ddaef9b70849c777.json
Event Fields
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Extensions
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border: 1pt solid rgb(230, 230, 230); padding: 0.75pt;\"><span style=\"color: black; font-family: Calibri, sans-serif;\"><span lang=\"EN-GB\" style=\"font-size: 11pt; line-height: 115%;\"><strong>SFIA Skill</strong></span></span></td><td style=\"background-color: whitesmoke; border: 1pt solid rgb(230, 230, 230); padding: 0.75pt;\"><span style=\"color: black; font-family: Calibri, sans-serif;\"><span lang=\"EN-GB\" style=\"font-size: 11pt; line-height: 115%;\"><strong>Level</strong></span></span></td><td style=\"background-color: whitesmoke; border: 1pt solid rgb(230, 230, 230); padding: 0.75pt;\"><span style=\"color: black; font-family: Calibri, sans-serif;\"><span lang=\"EN-GB\" style=\"font-size: 11pt; line-height: 115%;\"><strong>Description</strong></span></span></td><td style=\"background-color: whitesmoke; border: 1pt solid rgb(230, 230, 230); padding: 0.75pt;\"><span style=\"color: black; font-family: Calibri, sans-serif;\"><span lang=\"EN-GB\" style=\"font-size: 11pt; line-height: 115%;\"><strong>Expected Proficiency</strong></span></span></td></tr><tr><td style=\"border: 1pt solid rgb(230, 230, 230); 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padding: 0.75pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span lang=\"EN-GB\" style=\"font-size: 11pt; line-height: 115%;\">3</span></span></td><td style=\"border: 1pt solid rgb(230, 230, 230); padding: 0.75pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span lang=\"EN-GB\" style=\"font-size: 11pt; line-height: 115%;\">Ops</span></span></td><td style=\"border: 1pt solid rgb(230, 230, 230); padding: 0.75pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span lang=\"EN-GB\" style=\"font-size: 11pt; line-height: 115%;\">Exposure to SaaS admin</span></span></td></tr><tr><td style=\"border: 1pt solid rgb(230, 230, 230); padding: 0.75pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span lang=\"EN-GB\" style=\"font-size: 11pt; line-height: 115%;\">SCAD</span></span></td><td style=\"border: 1pt solid rgb(230, 230, 230); padding: 0.75pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span lang=\"EN-GB\" style=\"font-size: 11pt; line-height: 115%;\">3</span></span></td><td style=\"border: 1pt solid rgb(230, 230, 230); padding: 0.75pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span lang=\"EN-GB\" style=\"font-size: 11pt; line-height: 115%;\">Security</span></span></td><td style=\"border: 1pt solid rgb(230, 230, 230); padding: 0.75pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span lang=\"EN-GB\" style=\"font-size: 11pt; line-height: 115%;\">Understands permissions</span></span></td></tr></tbody></table></figure><hr>",
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