Chief of Staff

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    "description": "<p><span style=\"font-size: 14pt; font-weight: bold\">About Global Citizen</span></p>\n<p><span style=\"font-size: 10pt\">Global Citizen is a movement of engaged citizens who are using their collective voice to end extreme poverty. On our platform, Global Citizens learn about the systemic causes of extreme poverty, take action on these issues, and earn rewards for their actions as part of a global community committed to lasting change. </span><span style=\"color: rgb(29, 28, 29); font-size: 10pt\">Global Citizens have taken over 42.9 million actions since 2009. Today, these actions, in combination with high-level advocacy work, have led to over $49 billion being distributed to our partners around the world, impacting 1.3 billion lives in the fight to end extreme poverty.</span></p>\n<p><span style=\"font-size: 14pt; font-weight: bold\"><br>Role Overview</span></p>\n<p><span style=\"font-size: 10pt\">The </span><span style=\"font-size: 10pt; font-weight: bold\">Chief of Staff (CoS)</span><span style=\"font-size: 10pt\"> helps drive organizational rhythm, strengthens leadership team effectiveness, manages high-level relationships, and ensures the CEO is fully supported and prepared for all internal and external engagements.</span></p>\n<p><span style=\"font-size: 10pt\"><br>This is a </span><span style=\"font-size: 10pt; font-weight: bold\">high-intensity, fast-paced role</span><span style=\"font-size: 10pt\"> requiring exceptional judgment, emotional intelligence, discretion, confidentiality and an ability to simplify complexity. The CoS will travel 50% or more with the CEO and operate as an extension of the CEO across all internal and external environments.</span></p>\n<p><span style=\"font-size: 10pt\"><br>The ideal candidate is a solution-oriented, relationship-driven leader who thrives in ambiguity, maintains calm under pressure, and is deeply committed to Global Citizen’s mission.</span></p>\n<p><span style=\"font-size: 14pt; font-weight: bold\"><br>Key Responsibilities</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">1. CEO Office Operations, Briefings &amp; Organizational Rhythm — 40%</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Oversee daily operations of the Office of the CEO, ensuring systems for scheduling, prep, briefings, and follow-through run seamlessly under the day to day management of the Deputy Chief of Staff.</span></li>\n<li><span style=\"font-size: 10pt\">Manage preparation for all CEO meetings, public appearances, events, and major engagements.</span></li>\n<li><span style=\"font-size: 10pt\">Create and maintain operational systems that improve clarity, efficiency, and reporting across the executive team.</span></li>\n<li><span style=\"font-size: 10pt\">Drive internal communication flows, ensuring the CEO receives the right information at the right time, and ensures follow-up is executed in a timely manner.</span></li>\n<li><span style=\"font-size: 10pt\">Ensure consistent, high-quality execution across all CEO-facing materials and processes.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">2. CEO Strategic Partnership &amp; Executive Decision Support — 30%</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Serve as the CEO’s key strategic advisor, providing counsel on major decisions, internal and external dynamics, and emerging opportunities.</span></li>\n<li><span style=\"font-size: 10pt\">Anticipate issues and surface thoughtful, solutions-oriented recommendations to support effective decision-making.</span></li>\n<li><span style=\"font-size: 10pt\">Ensure CEO focus and time allocation align with the organization’s highest-impact strategic priorities.</span></li>\n<li><span style=\"font-size: 10pt\">Strengthen leadership team alignment by coordinating priorities, facilitating effective leadership meetings, and ensuring follow-through on decisions.</span></li>\n<li><span style=\"font-size: 10pt\">Support the CEO in managing direct reports and sensitive personnel matters, promoting cohesion, clarity, and accountability across the senior team.</span></li>\n<li><span style=\"font-size: 10pt\">Act as a cross-organizational integrator, ensuring collaboration and alignment between departments in service of strategic objectives.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">3. Stakeholder, Board &amp; External Relationship Management — 20%</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Manage relationships with high-level internal and external stakeholders—including board members, government leaders, corporates, philanthropists, and multilateral partners—with care, diplomacy and sound judgment.</span></li>\n<li><span style=\"font-size: 10pt\">Prepare board materials, communications, and executive summaries, ensuring timely follow-up on commitments and alignment with strategic priorities.</span></li>\n<li><span style=\"font-size: 10pt\">Coordinate with Communications, Partnerships, and Policy teams to ensure consistent messaging and high-quality preparation for the CEO’s external engagements.</span></li>\n<li><span style=\"font-size: 10pt\">Represent the CEO or accompany them in high-stakes meetings, ensuring continuity, strategic alignment, and effective execution.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">4. Travel, Events &amp; Real-Time CEO Support — 10%</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Travel with the CEO on as needed basis - which can be 50% of the time or more - providing strategic, operational, and hands-on preparatory support.</span></li>\n<li><span style=\"font-size: 10pt\">Manage real-time problem solving, rapid response needs, and situational judgment while on the road.</span></li>\n<li><span style=\"font-size: 10pt\">Coordinate with internal teams to ensure all travel and event logistics are aligned with strategic goals.</span></li>\n<li><span style=\"font-size: 10pt\">Act as the CEO’s proxy during travel, ensuring effectiveness and productivity across all engagements.</span></li>\n</ul>\n<p><span style=\"font-size: 14pt; font-weight: bold\"><br>Qualifications</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">3-5 years experience as an executive-level Chief of Staff within a global, high-complexity organization.</span></li>\n<li><span style=\"font-size: 10pt\">Demonstrated success working directly with C-suite executives and funders.</span></li>\n<li><span style=\"font-size: 10pt\">Strong ability to navigate complex, multi-stakeholder environments (corporate, government, multilateral, philanthropic, talent/cultural).</span></li>\n<li><span style=\"font-size: 10pt\">Exceptional problem-solving capability—able to anticipate issues, propose solutions, and execute calmly under pressure.</span></li>\n<li><span style=\"font-size: 10pt\">Outstanding writing, communication, and synthesis skills.</span></li>\n<li><span style=\"font-size: 10pt\">High emotional intelligence, professionalism, and diplomatic judgment.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to travel globally 50% or more of the time.</span></li>\n<li><span style=\"font-size: 10pt\">Proven track record building trust and managing sensitive relationships.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to operate with discretion, confidentiality, and rigor in fast-moving environments.</span></li>\n</ul>\n<p><span style=\"font-size: 14pt; font-weight: bold\"><br>Key Competencies</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Strategic Leadership &amp; Judgment</span></li>\n<li><span style=\"font-size: 10pt\">Relationship Management &amp; Diplomacy</span></li>\n<li><span style=\"font-size: 10pt\">Systems Thinking &amp; Operational Excellence</span></li>\n<li><span style=\"font-size: 10pt\">Problem Solving &amp; Adaptability</span></li>\n<li><span style=\"font-size: 10pt\">Executive Communication &amp; Influence</span></li>\n<li><span style=\"font-size: 10pt\">Cross-Cultural Fluency &amp; Global Mindset</span></li>\n<li><span style=\"font-size: 10pt\">Outcome-Driven Execution</span></li>\n<li><span style=\"font-size: 10pt\">Calm Under Pressure &amp; High Resilience<br></span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Benefits</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Why Global Citizen?</span></p>\n<p><span style=\"font-size: 10pt\">In this coming decade of action and accountability, Global Citizen will be the leading international voice, educator, and influencer that rallies humanity to take full responsibility and accountability for eradicating extreme poverty. You have a chance to contribute and make this world a better place for all.</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\"><br>More Details</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Must be authorized for employment in the United States.</span></li>\n<li><span style=\"font-size: 10pt\">Global Citizen operates on a hybrid work model - 3 days (Tuesday, Wednesday, and Thursday) in our NYC office and 2 days (Monday &amp; Friday) telecommuting.</span></li>\n<li><span style=\"font-size: 10pt\">Full-time, ongoing employees are eligible for a competitive benefits package: Medical, dental, vision, and life insurance; commuter benefits; 403(b) retirement savings &amp; employer match; generous paid time off (vacation, sick, and holidays); paid parental leave; employee discounts; FSA; Professional Development Assistance (EAP).</span><br></li>\n<li><span style=\"font-size: 10pt\">Salary range is $215,000 - $220,000 annually. </span><br><br><br></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-style: italic\">Global Citizen is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Global Citizen strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran status, citizenship or any other protected classification under applicable federal, state, or local laws. In addition, Global Citizen complies with the relevant country laws governing employment nondiscrimination in all our international offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</span></p>",
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