Director of Revenue Management

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    "description": "<h2>What you'll bring to the team</h2>\n<p><strong>Director of Revenue Management – North America </strong></p>\n<p><strong>        </strong></p>\n<p><strong>                (Remote Flexibility Available) </strong></p>\n<p> </p>\n<h2><strong>Role Summary</strong></h2>\n<p>The Director of Revenue Management – North America is a critical commercial leadership role responsible for maximizing admissions revenue across Merlin’s North American attractions portfolio.</p>\n<p>This role blends strategic leadership, advanced analytics, and commercial acumen to drive revenue growth, optimize pricing strategies, and enhance trading performance. The Director will leverage data-driven insights, market intelligence, and innovative thinking to deliver best-in-class revenue optimization in a fast-paced, consumer-focused environment.</p>\n<p> </p>\n<p>As a trusted commercial partner, this individual will work closely with Go-To-Market, Consumer Proposition, Marketing, E-Commerce, Operations, and Finance teams to align revenue strategies with broader business objectives.</p>\n<p> </p>\n<p>This position offers flexibility to work remotely, with connectivity to the Orlando Hub and periodic in-person collaboration as required.</p>\n<p> </p>\n<p>The successful candidate will be a forward-thinking, customer-centric leader with a strong growth mindset, capable of influencing senior stakeholders while building and developing high-performing teams.</p>\n<h2><strong>Key Accountabilities</strong></h2>\n<h3><strong>Trading & Financial Performance</strong></h3>\n<ul>\n <li>Partner with cross-functional stakeholders to deliver and exceed revenue and budget targets.</li>\n <li>Drive commercial performance through entrepreneurial thinking and market opportunity identification.</li>\n <li>Represent the region in weekly and monthly trading and performance reviews.</li>\n <li>Monitor performance trends and proactively course-correct trading strategies.</li>\n</ul>\n<h3><strong>Revenue Strategy, Pricing & Optimization</strong></h3>\n<ul>\n <li>Act as the regional subject matter expert in pricing, promotions, and revenue management strategy.</li>\n <li>Develop and execute dynamic pricing strategies aligned to market conditions and demand signals.</li>\n <li>Utilize data analytics, testing frameworks, and competitive insights to refine pricing models.</li>\n <li>Leverage historical data and forecasting to maximize yield and revenue potential.</li>\n <li>Identify and escalate risks or opportunities to senior leadership in a timely manner.</li>\n</ul>\n<h3><strong>Stakeholder Engagement & Cross-Functional Collaboration</strong></h3>\n<ul>\n <li>Serve as a key commercial advisor to the VP Go-To-Market, North America.</li>\n <li>Build strong partnerships across Marketing, E-Commerce, Trade, Operations, and Finance.</li>\n <li>Lead alignment on product launches, promotions, and commercial initiatives.</li>\n <li>Deliver high-impact presentations and insights to senior stakeholders.</li>\n <li>Drive organizational understanding and adoption of revenue management principles.</li>\n</ul>\n<h3><strong>Leadership & Team Development</strong></h3>\n<ul>\n <li>Lead, coach, and develop the US Revenue Management team, fostering a high-performance culture.</li>\n <li>Promote data-driven decision-making and innovative problem-solving across the team.</li>\n <li>Drive talent development, succession planning, and performance management.</li>\n <li>Create an inclusive, collaborative, and results-oriented team environment.</li>\n</ul>\n<h3><strong>Employee Engagement & Culture</strong></h3>\n<ul>\n <li>Champion initiatives that enhance engagement, inclusion, and team wellbeing.</li>\n <li>Foster a culture of innovation, accountability, and continuous improvement.</li>\n <li>Support work-life balance while maintaining a strong focus on performance and delivery.</li>\n <li>Drive retention through career development and a positive employee experience.</li>\n</ul>\n<h2><strong>Critical Interfaces</strong></h2>\n<ul>\n <li>VP Go-To-Market, North AmericaStrategic commercial partner on revenue and trading performance.</li>\n <li>US Regional Revenue Managers (Admissions)Direct leadership and alignment of regional strategies.</li>\n <li>Cross-Functional Teams (Marketing, Consumer Proposition, Operations, Finance)Ensure integration of revenue strategies across all business initiatives.</li>\n <li>Global Revenue Management CommunityShare best practices and align with global standards and frameworks.</li>\n</ul>\n<p> </p>\n<p></p>\n<h2>Qualifications & Experience</h2>\n<h2><strong>Experience & Qualifications</strong></h2>\n<h3>Essential</h3>\n<ul>\n <li>Bachelor’s degree in a quantitative or business-related field (e.g., Economics, Data Science, Mathematics, Engineering).</li>\n <li>10+ years of experience in revenue management, pricing, or consultancy.</li>\n <li>Proven track record of leading and developing high-performing teams.</li>\n <li>Strong expertise in analytics, forecasting, and revenue optimization frameworks.</li>\n <li>Demonstrated commercial acumen and strategic thinking.</li>\n <li>Excellent communication skills with the ability to influence senior stakeholders.</li>\n <li>High level of integrity, collaboration, and stakeholder partnership.</li>\n</ul>\n<h3>Desirable</h3>\n<ul>\n <li>Master’s degree in a relevant discipline.</li>\n <li>Experience in dynamic pricing, demand forecasting, or advanced analytics.</li>\n <li>Background in theme parks, travel, tourism, or hospitality sectors.</li>\n</ul>\n<h2>Skills & Competencies</h2>\n<ul>\n <li>Leadership Excellence – Inspires performance, accountability, and engagement.</li>\n <li>Analytical Expertise – Translates complex data into actionable commercial insights.</li>\n <li>Strategic Thinking – Balances long-term planning with short-term execution.</li>\n <li>Communication & Influence – Engages and aligns stakeholders at all levels.</li>\n <li>Problem Solving – Navigates complexity with innovative, solution-focused thinking.</li>\n <li>Talent Development – Builds capability and fosters career growth within teams.</li>\n</ul>\n<h2>Leadership Behaviors</h2>\n<h3>Soulfully Curious</h3>\n<p>Continuously seeks knowledge, embraces diverse perspectives, and approaches challenges with curiosity and openness.</p>\n<h3>Results Focused</h3>\n<p>Sets clear goals, drives accountability, and consistently delivers measurable outcomes while learning from experience.</p>\n<h3>Extraordinary Teammate</h3>\n<p>Collaborates across the organization, supports others, and contributes to a strong, inclusive culture.</p>\n<h3>Develops People</h3>\n<p>Invests in talent, provides meaningful feedback, and actively supports the growth and success of others.</p>\n<h2>Benefits</h2>\n<p><strong>Your Adventure Awaits! 🌟🌍</strong></p>\n<p> </p>\n<p>At Merlin Entertainments North America, we believe in not just rewarding your work but enhancing your journey with an exhilarating array of benefits that go beyond the ordinary. Get ready for a ride of a lifetime as we unveil the extraordinary perks waiting for you!</p>\n<p> </p>\n<p><strong>🚀 Your Benefits Odyssey Begins Here:</strong></p>\n<p> </p>\n<p>💰 <strong>Competitive Salary:</strong></p>\n<ul>\n <li>Brace yourself for a salary that not only recognizes your talents but propels you to new heights.</li>\n</ul>\n<p>🏝️ <strong>Generous PTO:</strong></p>\n<ul>\n <li>Time off is your passport to recharge. Enjoy a generous PTO policy to explore, relax, and rejuvenate.</li>\n</ul>\n<p>👩‍⚕️ <strong>Affordable Health Plans:</strong></p>\n<ul>\n <li>Dive into the comfort of affordable medical, vision, and dental plans that prioritize your well-being.</li>\n</ul>\n<p>🌍 <strong>Global Access Pass:</strong></p>\n<ul>\n <li>Picture this – free entry to all Merlin attractions worldwide! Your golden ticket extends to family and friends, unlocking a world of wonder.</li>\n</ul>\n<p>🛡️ <strong>Secure Your Future:</strong></p>\n<ul>\n <li>Safeguard your legacy with company-paid life insurance – because we care about your peace of mind.</li>\n</ul>\n<p>🤝 <strong>401(k) Matching Plan:</strong></p>\n<ul>\n <li>Your financial goals are important. Benefit from our 401(k) matching plan to help you build a secure future.</li>\n</ul>\n<p>🌐 <strong>Continued Growth:</strong></p>\n<ul>\n <li>Joining Merlin isn't just a job; it's a thrilling expedition. Expect continuous growth in an exciting, global organization that values your journey.</li>\n</ul>\n<h2>Pay Range</h2>Competitive",
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