Home › Companies › 2073faf9 76b8 49ed 9d10 862132678567 19000101 000001 › Ward Clerk
Ward Clerk
2073faf9 76b8 49ed 9d10 862132678567 19000101 000001 · Miami, FL, US, Miami, FL · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 2073faf9 76b8 49ed 9d10 862132678567 19000101 000001 |
| Title | Ward Clerk |
| Normalized title | - |
| Department / team | - |
| Location | Miami, FL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2025-10-30 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 2073faf9 76b8 49ed 9d10 862132678567 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Miami. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 2073faf9 76b8 49ed 9d10 862132678567 19000101 000001 |
| Source | d27e71da-4c5e-4d15-b02a-07e17b20b527 |
| ATS provider | ADP Workforce Now Recruiting |
Description
HR-Front Desk Secretary
Full Job Description
The Front Desk Secretary will often be the first point of contact for our Residents, guests, and vendors and will need to be hospitality driven with top notch customer service skills. This role will act in accordance with Victoria Nursing & Rehab. Center's mission to provide best-in-class service.
DUTIES AND RESPONSIBILITIES:
Screen all visitors, vendors, etc. prior to visitation before allowing them to go up and permit access to only authorized visitors. Create an environment that assures consistent Resident and guest satisfaction. Maintain a calm and pleasant personality in all types of situations and create great customer service outcomes. Interact with visitors, residents, & employees with tact and courtesy. Adhere to standard operation procedures covering all aspects of the facility’s operations. Report to Human Resources Director, on all operational matters concerning the HR-Front Desk department. Anticipate Resident and guest need and learn their preferences. Respond to special requests from Residents and their guests with unique needs and follow up to promote satisfaction. QUALIFICATIONS:
Strong verbal and written communication skills (both in English and Spanish) Phone Etiquette Computer skills and Knowledge of Microsoft applications Ensuring brand standards are met with the objective of meeting or exceeding Resident expectations, communicating follow-up actions to the team as necessary. Make decisions in line with brand mission, values, and guiding principles. Must have an eye for detail recognizing opportunities to provide a good customer service experience. Have a keen understanding of personalized services at the highest possible industry standard. EDUCATION & EXPERIENCE:
High school or equivalent (Required) Preferred experience is 1+ years' experience in a Front Desk or Concierge role. REASONING ABILITY:
The HR-Front Desk Attendant must have developed reasoning abilities to the point of being able to:
Apply common sense understanding to carry out instructions furnished in written, or oral, form. Make customer service decisions based on company policies and procedures using the best judgment. PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job: The employee is required to stand, walk, handle, reach with hands and arms, stoop, kneel, or crouch. The employee must regularly lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with residents, and accept constructive criticism from upper management. Must be able to change activity frequently and cope with interruptions.
Job Type: Full-time
Requirements:
Fluency in English and Spanish (Required) High school or equivalent (Required) Customer service: 1 year (Preferred) Front Desk: 1 years (Preferred) Day Shift Shift availability:
8-hour shifts Day shift Holidays Overtime Weekend availability Work Location: One location (Little Havana)
Full job record
| Job ID | e5a1217db43c339cd5a4ff712202f2d4badb20e6 |
| Org ID | f220980d-c350-4ad3-b6fd-d1624acf1b1a |
| Source ID | d27e71da-4c5e-4d15-b02a-07e17b20b527 |
| Board ID | d27e71da-4c5e-4d15-b02a-07e17b20b527 |
| Provider | adp_workforcenow |
| Provider Job Key | 509047 |
| Title | Ward Clerk |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Miami, FL, US, Miami, FL |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Miami |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2073faf9-76b8-49ed-9d10-862132678567&ccId=19000101_000001&lang=en_US&type=JS&jobId=509047&jwId=9200830572838_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2073faf9-76b8-49ed-9d10-862132678567&ccId=19000101_000001&lang=en_US&type=JS&jobId=509047&jwId=9200830572838_1 |
| First Seen At | 2026-05-31 18:57:27Z |
| Last Seen At | 2026-06-06 13:26:50Z |
| Last Checked At | 2026-06-06 13:26:50Z |
| Last Changed At | 2026-06-06 13:26:50Z |
| Inactive At | — |
| Source Posted At | 2025-10-30 20:14:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=2073faf9-76b8-49ed-9d10-862132678567|19000101_000001/date=2026-06-06/2026-06-06T13-26-47-497Z-bb9a0e8069c2fa6d0b935d2b79e64914ebbb891198bb53de1724fc3ab7aaa381.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.14.30/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.14.30/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;' id=\"isPasted\"><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:black;'>HR-Front Desk Secretary</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>Full Job Description</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>The Front Desk Secretary will often be the first point of contact for our Residents, guests, and vendors and will need to be hospitality driven with top notch customer service skills. This role will act in accordance with Victoria Nursing & Rehab. Center's mission to provide best-in-class service.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>DUTIES AND RESPONSIBILITIES:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Screen all visitors, vendors, etc. prior to visitation before allowing them to go up and permit access to only authorized visitors.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Create an environment that assures consistent Resident and guest satisfaction.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Maintain a calm and pleasant personality in all types of situations and create great customer service outcomes.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Interact with visitors, residents, & employees with tact and courtesy.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Adhere to standard operation procedures covering all aspects of the facility’s operations.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Report to Human Resources Director, on all operational matters concerning the HR-Front Desk department.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Anticipate Resident and guest need and learn their preferences.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Respond to special requests from Residents and their guests with unique needs and follow up to promote satisfaction.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>QUALIFICATIONS:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Strong verbal and written communication skills (both in English and Spanish)</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-family:\"Calibri Light\",sans-serif;font-size:12.0pt;color:#2D2D2D;'>Phone Etiquette</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Computer skills and Knowledge of Microsoft applications</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Ensuring brand standards are met with the objective of meeting or exceeding Resident expectations, communicating follow-up actions to the team as necessary.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Make decisions in line with brand mission, values, and guiding principles.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Must have an eye for detail recognizing opportunities to provide a good customer service experience.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Have a keen understanding of personalized services at the highest possible industry standard.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>EDUCATION & EXPERIENCE:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>High school or equivalent (Required)</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Preferred experience is 1+ years' experience in a Front Desk or Concierge role.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>REASONING ABILITY:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>The HR-Front Desk Attendant must have developed reasoning abilities to the point of being able to:</span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Apply common sense understanding to carry out instructions furnished in written, or oral, form.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Make customer service decisions based on company policies and procedures using the best judgment.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>PHYSICAL DEMANDS:</span></strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'> </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job: <strong>The employee is required to stand, walk, handle, reach with hands and arms, stoop, kneel, or crouch. </strong>The employee must regularly lift and/or move up to 50 pounds. <strong>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>WORK ENVIRONMENT</span></strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>: </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with residents, and accept constructive criticism from upper management.<strong> </strong>Must be able to change activity frequently and cope with interruptions.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>Job Type:</span></strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'> Full-time </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>Requirements:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Fluency in English and Spanish (Required)</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>High school or equivalent (Required)</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Customer service: 1 year (Preferred)</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Front Desk: 1 years (Preferred)</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Day Shift </span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>Shift availability:</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>8-hour shifts </span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Day shift </span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Holidays</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Overtime</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;color:#2D2D2D;'><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;'>Weekend availability</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'>Work Location:</span></strong><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'> One location</span><span style='font-size:16px;font-family:\"Calibri Light\",sans-serif;color:#2D2D2D;'> (Little Havana)</span></p></div></div></div></div></div></div></div></div></div></div>\n",
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