Operations Manager

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    "datePosted": "2026-06-02T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>At Heritage Home Service, we deliver top-tier residential plumbing, heating, cooling, and electrical services with an uncompromising focus on customer experience and operational excellence. Backed by decades of expertise and a high‑performance culture, we are a trusted leader in home services—and we’re growing fast.</p>\n<p> </p>\n<p>We are hiring an <strong>Operations Manager</strong> to lead from the front. This is a high‑impact leadership role for someone who thrives in a fast‑paced environment and wants true ownership over people, performance, and outcomes. This is not a maintenance role—it’s a builder role. You will develop teams, drive performance, and take ownership of a rapidly growing department.</p> \n<h3><strong>Compensation</strong></h3>\n<p><strong>$100,000–$140,000 total compensation</strong> (salary + performance bonuses)</p> \n<h3><strong>What We Offer</strong></h3>\n<ul>\n <li><p><strong>Competitive Compensation</strong> – Your expertise and results are rewarded.</p></li>\n <li><p><strong>Leadership Development</strong> – Build, coach, and elevate a team of technicians into high performers and future leaders.</p></li>\n <li><p><strong>P&L Responsibility</strong> – Directly influence financial outcomes through operational excellence.</p></li>\n <li><p><strong>Fast Career Growth</strong> – Proven leaders advance quickly as the business scales.</p></li>\n <li><p><strong>High Autonomy</strong> – Operate with strategic guidance while making independent, real‑time decisions.</p></li>\n <li><p><strong>Comprehensive Benefits</strong> – Industry‑leading benefits and employee support.</p></li>\n</ul> \n<h3><strong>Key Responsibilities</strong></h3>\n<h4><strong>Leadership & Culture</strong></h4>\n<ul>\n <li><p>Lead, manage, and develop a team of Plumbing & Electrical Technicians.</p></li>\n <li><p>Set clear expectations and hold the team accountable to results and standards.</p></li>\n <li><p>Build a culture of ownership, urgency, and continuous improvement.</p></li>\n</ul>\n<h4><strong>Revenue Growth & Strategy</strong></h4>\n<ul>\n <li><p>Drive team financial performance through goal‑setting, reporting, and coaching.</p></li>\n <li><p>Use data to diagnose issues and drive improvement.</p></li>\n <li><p>Translate operational decisions into financial outcomes.</p></li>\n</ul>\n<h4><strong>Operational Excellence</strong></h4>\n<ul>\n <li><p>Partner with operations, dispatch, and customer service to streamline processes.</p></li>\n <li><p>Improve efficiency through scheduling, workflow optimization, and performance tracking.</p></li>\n</ul>\n<h4><strong>Customer Satisfaction</strong></h4>\n<ul>\n <li><p>Own the outcome of every job, including escalations.</p></li>\n <li><p>Ensure responsiveness, professionalism, and high‑quality service delivery.</p></li>\n</ul> \n<h3><strong>Qualifications</strong></h3>\n<ul>\n <li>5+ years of leadership experience in growing teams and driving revenue. </li>\n <li><p>Technical background in plumbing, HVAC, electrical, or related trades preferred. </p></li>\n <li><p>Ability to inspire and drive personal and professional growth in team members.</p></li>\n <li><p>Commitment to delivering unmatched homeowner satisfaction.</p></li>\n <li><p>Strong leadership skills with a track record of achieving business goals.</p></li>\n <li><p>Detail‑oriented, organized, and effective at multitasking.</p></li>\n <li><p>Strong presentation and group communication skills.</p></li>\n <li><p>Confident, decisive communicator in a fast‑paced, goal‑driven environment.</p></li>\n <li><p>Proficient with computers and Microsoft Office (Excel, Word, PowerPoint).</p></li>\n</ul>\n<h3> </h3>\n<h3><strong>Benefits & Perks</strong></h3>\n<ul>\n <li><p>Medical, Dental, and Vision Insurance</p></li>\n <li><p>401(k) with 4% company match</p></li>\n <li><p>Paid Time Off & Paid Holidays</p></li>\n <li><p>Company‑provided life & disability insurance</p></li>\n</ul> \n<h3><strong>Join Our Team</strong></h3>\n<p>At Heritage Home Service, we don’t just offer jobs—we build careers. If you're ready to make an impact, lead a talented team, and grow with a company that values your expertise, we want to hear from you.</p>\n<p> </p>\n<p> </p>\n<p> </p>\n<p><em>Heritage Home Service may conduct a preemployment background check and drug test, subject to applicable law.</em></p>",
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