ServiceNow Business Process Consultant - CLEARED

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    "description": "<h2> Overview </h2>\n<p>Our client is seeking a <strong>ServiceNow Business Process Consultant</strong> to partner with stakeholders, analyze business requirements, configure and optimize ServiceNow solutions, and deliver successful implementations across modules such as ITSM, ITOM, HRSD, and CSM.</p>\n<p> </p>\n<p>This opportunity is <strong>remote with required travel</strong> to the DC area. Per our Federal Government Contract, candidates must be <strong>U.S. Citizens with an ACTIVE SECRET or TOP SECRET CLEARANCE. </strong></p>\n<h2> Responsibilities </h2>\n<p> </p>\n<p>• Partner with clients and stakeholders to analyze business needs and translate requirements into effective ServiceNow-based solutions.</p>\n<p>• Configure, customize, and enhance ServiceNow applications, forms, workflows, and integrations while adhering to platform best practices and standards.</p>\n<p>• Serve as a trusted advisor on ServiceNow capabilities, providing recommendations on solution design, user experience, and platform optimization.</p>\n<p>• Facilitate workshops, discovery sessions, requirements-gathering meetings, and solution presentations with business and technical stakeholders.</p>\n<p>• Create and maintain user stories, functional requirements, process documentation, and test scenarios to support successful solution delivery.</p>\n<p>• Assist with application testing, implementation activities, production deployments, and post-deployment support to ensure smooth adoption and performance.</p>\n<p>• Work closely with solution architects, developers, business analysts, and project managers to drive successful project outcomes.</p>\n<p>• Monitor emerging ServiceNow features, releases, and enhancements, proactively identifying opportunities to improve business processes and platform functionality.</p>\n<p>• Ensure solutions comply with established governance, risk, and compliance (GRC) requirements, organizational policies, and security standards.</p>\n<p>• Develop end-user training materials, knowledge transfer documentation, and support resources to facilitate ongoing platform adoption and maintenance.</p>\n<h2> Qualifications </h2>\n<p>• Bachelor’s degree in Computer Science, Information Systems, or a related field• 3+ years of hands-on experience with the ServiceNow platform• Strong knowledge of one or more ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.)• ServiceNow Certified System Administrator (CSA) required• Excellent problem-solving and analytical skills• Strong interpersonal and communication skills• Ability to manage multiple priorities in a dynamic environment• Experience working in Agile or hybrid project environments</p>\n<p><strong>Preferred Qualifications:</strong>• Understanding of ITIL framework and service management best practices• Experience in client-facing consulting roles or service delivery organizations</p>\n<h2> </h2>\n<ul>\n <li><em>W2 Hourly rate starts at $70. Pay rates are based on experience, qualifications, and location, and are subject to change at any time.</em></li>\n <li><em>Benefits vary by compensation type and may include paid time off (PTO), medical, dental, and vision coverage, life insurance, long-term disability insurance, a 401(k) plan, and additional optional benefits.<strong></strong></em></li>\n</ul>\n<p><em><strong>4 Reasons to Join The Squires Group, Inc.:</strong> </em><em>1. Our Commitment to You - We offer competitive pay, multi-year projects, and a list of exciting clients.</em><em>2. Work-Life Balance - We work hard; we work smart and have quality time for family and \"life.\" </em><em>3. Golden Rule - We treat our consultants the way we want to be treated: with integrity, professionalism, and trust.</em><em>4. We Care About You – We help you meet your career goals and continuously support your efforts in the field.</em></p>\n<p> </p>\n<p><em><strong>Check out our Referral Program!</strong></em><em>The Squires Group will pay you for every qualified professional that you refer and we place. If you see a position posted by The Squires Group and know the perfect person for the job, please send us your referral. For more information, go to https://bit.ly/squiresreferral.</em></p>\n<p> </p>\n<p><em><strong>The Squires Group, Inc. is an Equal Opportunity/Affirmative Action Employer.</strong></em></p>\n<p> </p>\n<p>#LI-LJ1#LI-Hybrid#CJ</p>",
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