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HomeCompaniesRecruiting Ultipro Com Mic1003mei E3674ed3 2699 442b Aa28 C0b8436281b9DIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

DIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Recruiting Ultipro Com Mic1003mei E3674ed3 2699 442b Aa28 C0b8436281b9 · Leap Road, Hilliard, OH, United States · Active · UKG Pro Recruiting / Ultimate

Job facts

FieldValue
CompanyRecruiting Ultipro Com Mic1003mei E3674ed3 2699 442b Aa28 C0b8436281b9
TitleDIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
Normalized title-
Department / teamCorporate Office
LocationHilliard, OH, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerUKG Pro Recruiting / Ultimate
Posted / first seen2026-04-29 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Recruiting Ultipro Com Mic1003mei E3674ed3 2699 442b Aa28 C0b8436281b9.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through UKG Pro Recruiting / Ultimate.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Hilliard.Open
Department jobsActive postings in Corporate Office.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyRecruiting Ultipro Com Mic1003mei E3674ed3 2699 442b Aa28 C0b8436281b9
Source81672083-b320-4c21-bf78-07ae4313e84f
ATS providerUKG Pro Recruiting / Ultimate

Description

The Director of Customer Relationship Management leads the CRM and customer data strategy for a store-led, omnichannel retail organization, with responsibility for driving customer acquisition, retention, and lifetime value. This role manages the customer lifecycle end to end using customer data, CRM platform (Bloomreach), and personalization to connect digital touchpoints (website, email, SMS) with in-store and online behavior, ensuring a seamless and consistent customer experience. Reporting to the Chief Marketing Officer, the Director partners closely with Stores, Merchandising, Marketing, Digital, E-commerce, IT, and Analytics to align customer engagement strategies with both store performance and digital growth.

Full job record

Job IDe57540ba136368b80122282767bf8a9ce44bd782
Org IDfa71f1dc-e200-4396-8b73-435c4f4ee5c9
Source ID81672083-b320-4c21-bf78-07ae4313e84f
Board ID81672083-b320-4c21-bf78-07ae4313e84f
Providerukg
Provider Job Keyaa017ea4-fb8e-4ec4-800b-ad794ba68071
TitleDIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
Normalized Title
Statusactive
Activeyes
Location TextLeap Road, Hilliard, OH, United States
DepartmentCorporate Office
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionOH
CityHilliard
Salary RawThe Director of Customer Relationship Management leads the CRM and customer data strategy for a store-led, omnichannel retail organization, with responsibility for driving customer acquisition, retention, and lifetime value. This role manages the customer lifecycle end to end using customer data, CRM platform (Bloomreach), and personalization to connect digital touchpoints (website, email, SMS) with in-store and online behavior, ensuring a seamless and consistent customer experience. Reporting to the Chief Marketing Officer, the Director partners closely with Stores, Merchandising, Marketing, Digital, E-commerce, IT, and Analytics to align customer engagement strategies with both store performance and digital growth.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://recruiting.ultipro.com/MIC1003MEI/JobBoard/e3674ed3-2699-442b-aa28-c0b8436281b9/OpportunityDetail?opportunityId=aa017ea4-fb8e-4ec4-800b-ad794ba68071
Apply URLhttps://recruiting.ultipro.com/MIC1003MEI/JobBoard/e3674ed3-2699-442b-aa28-c0b8436281b9/OpportunityDetail?opportunityId=aa017ea4-fb8e-4ec4-800b-ad794ba68071
First Seen At2026-05-31 17:52:22Z
Last Seen At2026-06-06 10:10:28Z
Last Checked At2026-06-06 10:10:28Z
Last Changed At2026-05-31 17:52:22Z
Inactive At
Source Posted At2026-04-29 13:46:11Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=ukg/board=recruiting.ultipro.com|mic1003mei|e3674ed3-2699-442b-aa28-c0b8436281b9/date=2026-06-06/2026-06-06T10-10-26-122Z-4eabb060075b49f28e427b54265b23750bb8ed10783602c3fd6c48aba63feb37.json
Event Fields
{
  "content_hash": "1a377fab39f8c140c90d0d6bef228372d18850f3e404fd89e76369024e2fc415",
  "source_hash": "dd7770fcec9c6b0a099a21d6c80f56f88965942bd9579e73f3200147aab23c84",
  "last_changed_at": "2026-05-31T17:52:22.817Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Leap Road, Hilliard, OH, United States",
    "city": "Hilliard",
    "region": "OH",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:10:28.324Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Leap Road, Hilliard, OH, United States",
      "city": "Hilliard",
      "region": "OH",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "Id": "aa017ea4-fb8e-4ec4-800b-ad794ba68071",
  "Title": "DIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "44c20f95-b58d-5087-997d-a9f81d3ca8b1",
      "Address": {
        "City": "Hilliard",
        "Line1": "4055 Leap Road",
        "Line2": null,
        "State": {
          "Code": "OH",
          "Name": "Ohio"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "43026"
      },
      "Coordinates": {
        "Latitude": 40.0360553709613,
        "Longitude": -83.13951399148661
      },
      "DisplayName": true,
      "LocalizedName": "Leap Road",
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": true,
      "LocalizedLocationId": "LR",
      "DisplayStreetAddress": false,
      "LocalizedDescription": "Leap Road"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-04-29T13:46:11.387Z",
  "JobCategoryName": "Corporate Office",
  "JobLocationType": 1,
  "OpportunityType": 0,
  "BriefDescription": "The Director of Customer Relationship Management leads the CRM and customer data strategy for a store-led, omnichannel retail organization, with responsibility for driving customer acquisition, retention, and lifetime value.\n\nThis role manages the customer lifecycle end to end using customer data, CRM platform (Bloomreach), and personalization to connect digital touchpoints (website, email, SMS) with in-store and online behavior, ensuring a seamless and consistent customer experience. Reporting to the Chief Marketing Officer, the Director partners closely with Stores, Merchandising, Marketing, Digital, E-commerce, IT, and Analytics to align customer engagement strategies with both store performance and digital growth.",
  "MatchedLocations": [],
  "RequisitionNumber": "CUSTO006325"
}
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