Medical Assistant - Bilingual Cantonese | $250 Sign-On Bonus

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    "location": {
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      "state": "New York",
      "postalCode": "11218",
      "addressCountry": "United States"
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    "datePosted": "2026-06-05",
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    "description": "<p><span style=\"font-weight: bold\"><span style=\"font-size: 14pt\">💰 $250 Sign-On Bonus!</span><br><br>Join our mission-driven team and receive a generous sign-on bonus. You’ll receive $250 after you have successfully completed 90 days<span> of employment. <br><br></span>About us:</span></p>\n<p>At POD Health, we enhance patient outcomes by integrating technology and personalized care. Our services—Telehealth, Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Community Health Initiatives (CHI)—ensure patients receive the care they need, wherever they are.</p>\n<p> </p>\n<p>Through our Telehealth and RPM services, we ensure that patients have real-time access to healthcare, empowering them to manage their health proactively and avoid unnecessary hospital visits. Our Chronic Care Management programs create tailored care plans for patients with chronic conditions, ensuring ongoing support between office visits. Additionally, our Community Health Initiatives focus on addressing health disparities, making care more accessible to underserved populations.</p>\n<p> </p>\n<p>At POD Health, we strive to make healthcare personal, proactive, and accessible for all.</p>\n<p>                <br><span style=\"font-weight: bold\">Schedule:</span> <span>Monday - Friday 9:00 AM - 5:00 PM</span><br><br><span style=\"font-weight: bold\">Location:</span> <span>On-site | Brooklyn, NY 11218 </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Position Summary:  </span>The Medical Assistant will play a vital role in providing support to a team of nurses and nurse practitioners in delivering exceptional patient care. The role involves monitoring patient vital signs remotely through dashboards, accurately documenting patient information, assisting with patient inquiries, managing medical records, and ensuring compliance with the RPM program and healthcare regulations.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Key Responsibilities: </span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Collaborate with Nurse Practitioners, Care Navigators, and administrative staff to monitor patient health metrics, ensure accurate data entry, and coordinate follow-up care. Act as a liaison between patients and care teams to ensure continuity of care across RPM and CCM services.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Address alerts on the dashboard and promptly communicate with patients as needed.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Demonstrate exceptional phone communication skills, conveying empathy and professionalism in all patient interactions.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Remind patients to take required measurements and accurately document the results in patient charts.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Escalate patient calls to nurses or nurse practitioners when necessary for further assessment and care.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Maintain and update patient medical history, vital statistics, and test results within the Electronic Medical Record (EMR) system.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Manage incoming and outgoing calls to patients, addressing inquiries, monitoring vital signs through RPM dashboards, and escalating cases to Nurse Practitioners when necessary. Ensure all patient interactions are documented in the EMR system and follow up with patients to encourage adherence to their care plans.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Perform data entry tasks in Salesforce, including closing opportunities and monitoring opportunities in the system.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Conduct outbound calls to patients, providing instructions, gathering information, and addressing concerns.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Use EMR systems, specifically Advanced MD, and CCIQ to input and manage patient data and information.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Verify patient insurance coverage and obtain prior authorizations as required.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Schedule virtual patient appointments with Nurse Practitioners, coordinating with patients and the healthcare team.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Ensure strict adherence to healthcare regulations, including HIPAA, and uphold the organization's code of conduct.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Required Qualifications:<br></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">High School Diploma or GED.</span><br></li>\n<li><span style=\"font-size: 12pt; font-weight: bold\">Bilingual fluency in Cantonese Chinese is required.</span></li>\n<li><span style=\"font-size: 12pt; font-weight: bold\">1-2 years of relevant experience in a healthcare setting or medical practice.</span><br></li>\n<li><span style=\"font-size: 12pt\">Strong grasp of patient care procedures and medical terminology.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Excellent interpersonal skills to effectively interact with patients and healthcare professionals.</span><br></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Strong organizational skills to manage patient records and appointment scheduling.</span><br></li>\n<li><span style=\"font-size: 12pt\">Exceptional customer service skills to provide empathetic and supportive patient interactions.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Preferred Qualifications:</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Proficiency in using EMR systems, experience in AdvancedMD a plus.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Benefits:</span></p>\n<ul>\n<li>Health, dental, and vision insurance</li>\n<li>401(k) with company match</li>\n<li>Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays<br></li>\n<li>Professional development opportunities</li>\n<li>Mission-driven work in an innovative healthcare space</li>\n</ul>",
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