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HomeCompaniesPinnbankCREDIT CARD CSR

CREDIT CARD CSR

Pinnbank · Papillion Northshore, Papillion, Nebraska · On Site · Active · Pinpoint

Job facts

FieldValue
CompanyPinnbank
TitleCREDIT CARD CSR
Normalized title-
Department / team2202- MC Visa Center
LocationPapillion, NE, United States
Work modelOn Site
Employment typeFull Time
SalaryDepends on Experience
Statusactive
ATS providerPinpoint
Posted / first seen / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Pinnbank.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Pinpoint.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Papillion.Open
Department jobsActive postings in 2202- MC Visa Center.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyPinnbank
Sourcebec53e96-e056-455a-bae8-9f89671c8a83
ATS providerPinpoint

Description

GENERAL SUMMARY: Assists with customer service phone and email requests from branches and processor call center. Performs various credit card duties. RESPONSIBILITIES AND DUTIES: Researches customer requests. Answers phone and email inquiries. Perform credit card duties such as adding new cards to system, sending out denials, post payments to account, maintain customer files, assist with online questions, prepare applications for underwriting, and collections. May assist in various other areas of operations. Performs other duties as assigned by management. Regular and reliable attendance. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of Fiserv preferred. Must be able to operate a PC with keyboard accuracy and speed. Must have good customer service skills, in person, on the phone, and through email. Must have a general knowledge of accounting principles and procedures Must have the ability to work under pressure and have constant interruptions while doing assigned responsibilities. Must have strong mathematical and organizational skills. EDUCATION AND EXPERIENCE: High school graduate or equivalent with previous banking experience or equivalent work experience. Bank operations experience is preferred. PHYSICAL REQUIREMENTS: Seeing: 75-100% Must be able to read reports, see computer screen Hearing: 25-49% Must be able to communicate with co-workers Standing/Walking: 25-49% Must be able to run errands for the bank, make large quantities of copies. Climbing/Stooping/Kneeling: 25-49% Must be able to obtain files. Lifting/Pulling/Pushing: 50-74% Must be able to lift and put away supplies. Fingering/Grasping/Feeling: 75-100% Must be able to use computer, write separate reports PHYSICAL DIMENSIONS: Light Work: Exerting up to 20 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry or otherwise move objects. Job involves sitting most of the time and walking and standing some of the time. NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel. Monday through Friday 8am-5pm

Full job record

Job IDe56a9c199f76506999c24fc69ea88d4c9dae9a6c
Org ID53850421-915f-4e3e-86c1-4d0952409bb9
Source IDbec53e96-e056-455a-bae8-9f89671c8a83
Board IDbec53e96-e056-455a-bae8-9f89671c8a83
Providerpinpoint
Provider Job Key503256
TitleCREDIT CARD CSR
Normalized Title
Statusactive
Activeyes
Location TextPapillion Northshore, Papillion, Nebraska
Department2202- MC Visa Center
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionNE
CityPapillion
Salary RawDepends on Experience
Salary Min0
Salary Max0
Salary Currency
Salary Period
Source URLhttps://pinnbank.pinpointhq.com/en/postings/7956eef9-9fbb-4221-b7f3-5cdac42935f5
Apply URLhttps://pinnbank.pinpointhq.com/en/postings/7956eef9-9fbb-4221-b7f3-5cdac42935f5
First Seen At2026-05-31 17:46:02Z
Last Seen At2026-06-06 11:08:28Z
Last Checked At2026-06-06 11:08:28Z
Last Changed At2026-05-31 17:46:02Z
Inactive At
Source Posted At
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=pinpoint/board=pinnbank/date=2026-06-06/2026-06-06T11-08-26-653Z-388815e07b25fa27c53d05eba84c28c40361b2b60561a834802e4d16a64298c3.json
Event Fields
{
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  "source_hash": "21caf1129e13e431b13af63426f0063ba5a5b85a85866e21e07515df132eabdf",
  "last_changed_at": "2026-05-31T17:46:02.444Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Papillion Northshore, Papillion, Nebraska",
    "city": "Papillion",
    "region": "NE",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 0,
  "salary_min": 0,
  "inferred_at": "2026-06-06T11:08:28.256Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Papillion Northshore, Papillion, Nebraska",
      "city": "Papillion",
      "region": "NE",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "id": "503256",
  "job": {
    "id": "510354",
    "division": null,
    "department": {
      "id": "42287",
      "name": "2202- MC Visa Center"
    },
    "requisition_id": "PIN-2314",
    "structure_custom_group_one": null
  },
  "url": "https://pinnbank.pinpointhq.com/en/postings/7956eef9-9fbb-4221-b7f3-5cdac42935f5",
  "path": "/en/postings/7956eef9-9fbb-4221-b7f3-5cdac42935f5",
  "title": "CREDIT CARD CSR",
  "benefits": "",
  "location": {
    "id": "35738",
    "city": "Papillion",
    "name": "Papillion Northshore",
    "province": "Nebraska",
    "postal_code": "68046"
  },
  "deadline_at": null,
  "description": "<div><!--block--><strong>GENERAL SUMMARY:</strong></div><div><!--block-->Assists with customer service phone and email requests from branches and processor call center.&nbsp; Performs various credit card duties.</div><div><!--block-->&nbsp;</div><div><!--block--><strong>RESPONSIBILITIES AND DUTIES:</strong></div><ol><li><!--block-->Researches customer requests.</li><li><!--block-->Answers phone and email inquiries.&nbsp;</li><li><!--block-->Perform credit card duties such as adding new cards to system, sending out denials, post payments to account, maintain customer files, assist with online questions, prepare applications for underwriting, and collections.&nbsp;</li><li><!--block-->May assist in various other areas of operations.&nbsp;</li><li><!--block-->Performs other duties as assigned by management.&nbsp;</li><li><!--block-->Regular and reliable attendance.</li></ol><div><!--block--><br></div><div><!--block-->&nbsp;<strong>KNOWLEDGE, SKILLS, AND ABILITIES:</strong></div><ul><li><!--block-->Knowledge of Fiserv preferred.</li><li><!--block-->Must be able to operate a PC with keyboard accuracy and speed.&nbsp;</li><li><!--block-->Must have good customer service skills, in person, on the phone, and through email.</li><li><!--block-->Must have a general knowledge of accounting principles and procedures</li><li><!--block-->Must have the ability to work under pressure and have constant interruptions while doing assigned responsibilities.&nbsp;</li><li><!--block-->Must have strong mathematical and organizational skills.</li></ul><div><!--block--><br></div><div><!--block-->&nbsp;<strong>EDUCATION AND EXPERIENCE:</strong></div><ul><li><!--block-->High school graduate or equivalent with previous banking experience or equivalent work experience. &nbsp;</li><li><!--block-->Bank operations experience is preferred.</li></ul><div><!--block-->&nbsp;</div><div><!--block--><strong>PHYSICAL REQUIREMENTS:</strong></div><div><!--block--><br></div><div><!--block--><strong>Seeing:&nbsp; 75-100%<br></strong>Must be able to read reports, see computer screen</div><div><!--block-->&nbsp;</div><div><!--block--><strong>Hearing:&nbsp; 25-49%</strong></div><div><!--block-->Must be able to communicate with co-workers</div><div><!--block-->&nbsp;</div><div><!--block--><strong>Standing/Walking:&nbsp; 25-49%</strong></div><div><!--block-->Must be able to run errands for the bank, make large quantities of copies.</div><div><!--block-->&nbsp;</div><div><!--block--><strong>Climbing/Stooping/Kneeling:&nbsp; 25-49%</strong></div><div><!--block-->Must be able to obtain files.</div><div><!--block-->&nbsp;</div><div><!--block--><strong>Lifting/Pulling/Pushing:&nbsp; 50-74%</strong></div><div><!--block-->Must be able to lift and put away supplies.</div><div><!--block-->&nbsp;</div><div><!--block--><strong>Fingering/Grasping/Feeling:&nbsp; 75-100%</strong></div><div><!--block-->Must be able to use computer, write separate reports</div><div><!--block-->&nbsp;</div><div><!--block--><strong>PHYSICAL DIMENSIONS:</strong></div><div><!--block-->Light Work: Exerting up to 20 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry or otherwise move objects. Job involves sitting most of the time and walking and standing some of the time.</div><div><!--block-->&nbsp;</div><div><!--block--><strong>NOTE:&nbsp; &nbsp;</strong>The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification.&nbsp; They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel.</div>",
  "compensation": "Depends on Experience",
  "reporting_to": "",
  "workplace_type": "onsite",
  "benefits_header": "",
  "employment_type": "full_time",
  "workplace_type_text": "Onsite",
  "compensation_maximum": null,
  "compensation_minimum": null,
  "compensation_visible": true,
  "employment_type_text": "Full Time",
  "key_responsibilities": "Monday through Friday 8am-5pm",
  "compensation_currency": null,
  "compensation_frequency": null,
  "skills_knowledge_expertise": "",
  "key_responsibilities_header": "More details",
  "skills_knowledge_expertise_header": ""
}
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