Home › Companies › Pinnbank › CREDIT CARD CSR
CREDIT CARD CSR
Pinnbank · Papillion Northshore, Papillion, Nebraska · On Site · Active · Pinpoint
Job facts
| Field | Value |
|---|---|
| Company | Pinnbank |
| Title | CREDIT CARD CSR |
| Normalized title | - |
| Department / team | 2202- MC Visa Center |
| Location | Papillion, NE, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | Depends on Experience |
| Status | active |
| ATS provider | Pinpoint |
| Posted / first seen | — / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Pinnbank. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Pinpoint. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Papillion. | Open |
| Department jobs | Active postings in 2202- MC Visa Center. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Pinnbank |
| Source | bec53e96-e056-455a-bae8-9f89671c8a83 |
| ATS provider | Pinpoint |
Description
GENERAL SUMMARY: Assists with customer service phone and email requests from branches and processor call center. Performs various credit card duties. RESPONSIBILITIES AND DUTIES: Researches customer requests. Answers phone and email inquiries. Perform credit card duties such as adding new cards to system, sending out denials, post payments to account, maintain customer files, assist with online questions, prepare applications for underwriting, and collections. May assist in various other areas of operations. Performs other duties as assigned by management. Regular and reliable attendance.
KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of Fiserv preferred. Must be able to operate a PC with keyboard accuracy and speed. Must have good customer service skills, in person, on the phone, and through email. Must have a general knowledge of accounting principles and procedures Must have the ability to work under pressure and have constant interruptions while doing assigned responsibilities. Must have strong mathematical and organizational skills.
EDUCATION AND EXPERIENCE: High school graduate or equivalent with previous banking experience or equivalent work experience. Bank operations experience is preferred. PHYSICAL REQUIREMENTS:
Seeing: 75-100%
Must be able to read reports, see computer screen Hearing: 25-49% Must be able to communicate with co-workers Standing/Walking: 25-49% Must be able to run errands for the bank, make large quantities of copies. Climbing/Stooping/Kneeling: 25-49% Must be able to obtain files. Lifting/Pulling/Pushing: 50-74% Must be able to lift and put away supplies. Fingering/Grasping/Feeling: 75-100% Must be able to use computer, write separate reports PHYSICAL DIMENSIONS: Light Work: Exerting up to 20 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry or otherwise move objects. Job involves sitting most of the time and walking and standing some of the time. NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel.
Monday through Friday 8am-5pm
Full job record
| Job ID | e56a9c199f76506999c24fc69ea88d4c9dae9a6c |
| Org ID | 53850421-915f-4e3e-86c1-4d0952409bb9 |
| Source ID | bec53e96-e056-455a-bae8-9f89671c8a83 |
| Board ID | bec53e96-e056-455a-bae8-9f89671c8a83 |
| Provider | pinpoint |
| Provider Job Key | 503256 |
| Title | CREDIT CARD CSR |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Papillion Northshore, Papillion, Nebraska |
| Department | 2202- MC Visa Center |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | NE |
| City | Papillion |
| Salary Raw | Depends on Experience |
| Salary Min | 0 |
| Salary Max | 0 |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://pinnbank.pinpointhq.com/en/postings/7956eef9-9fbb-4221-b7f3-5cdac42935f5 |
| Apply URL | https://pinnbank.pinpointhq.com/en/postings/7956eef9-9fbb-4221-b7f3-5cdac42935f5 |
| First Seen At | 2026-05-31 17:46:02Z |
| Last Seen At | 2026-06-06 11:08:28Z |
| Last Checked At | 2026-06-06 11:08:28Z |
| Last Changed At | 2026-05-31 17:46:02Z |
| Inactive At | — |
| Source Posted At | — |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=pinpoint/board=pinnbank/date=2026-06-06/2026-06-06T11-08-26-653Z-388815e07b25fa27c53d05eba84c28c40361b2b60561a834802e4d16a64298c3.json |
Event Fields
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"description": "<div><!--block--><strong>GENERAL SUMMARY:</strong></div><div><!--block-->Assists with customer service phone and email requests from branches and processor call center. Performs various credit card duties.</div><div><!--block--> </div><div><!--block--><strong>RESPONSIBILITIES AND DUTIES:</strong></div><ol><li><!--block-->Researches customer requests.</li><li><!--block-->Answers phone and email inquiries. </li><li><!--block-->Perform credit card duties such as adding new cards to system, sending out denials, post payments to account, maintain customer files, assist with online questions, prepare applications for underwriting, and collections. </li><li><!--block-->May assist in various other areas of operations. </li><li><!--block-->Performs other duties as assigned by management. </li><li><!--block-->Regular and reliable attendance.</li></ol><div><!--block--><br></div><div><!--block--> <strong>KNOWLEDGE, SKILLS, AND ABILITIES:</strong></div><ul><li><!--block-->Knowledge of Fiserv preferred.</li><li><!--block-->Must be able to operate a PC with keyboard accuracy and speed. </li><li><!--block-->Must have good customer service skills, in person, on the phone, and through email.</li><li><!--block-->Must have a general knowledge of accounting principles and procedures</li><li><!--block-->Must have the ability to work under pressure and have constant interruptions while doing assigned responsibilities. </li><li><!--block-->Must have strong mathematical and organizational skills.</li></ul><div><!--block--><br></div><div><!--block--> <strong>EDUCATION AND EXPERIENCE:</strong></div><ul><li><!--block-->High school graduate or equivalent with previous banking experience or equivalent work experience. </li><li><!--block-->Bank operations experience is preferred.</li></ul><div><!--block--> </div><div><!--block--><strong>PHYSICAL REQUIREMENTS:</strong></div><div><!--block--><br></div><div><!--block--><strong>Seeing: 75-100%<br></strong>Must be able to read reports, see computer screen</div><div><!--block--> </div><div><!--block--><strong>Hearing: 25-49%</strong></div><div><!--block-->Must be able to communicate with co-workers</div><div><!--block--> </div><div><!--block--><strong>Standing/Walking: 25-49%</strong></div><div><!--block-->Must be able to run errands for the bank, make large quantities of copies.</div><div><!--block--> </div><div><!--block--><strong>Climbing/Stooping/Kneeling: 25-49%</strong></div><div><!--block-->Must be able to obtain files.</div><div><!--block--> </div><div><!--block--><strong>Lifting/Pulling/Pushing: 50-74%</strong></div><div><!--block-->Must be able to lift and put away supplies.</div><div><!--block--> </div><div><!--block--><strong>Fingering/Grasping/Feeling: 75-100%</strong></div><div><!--block-->Must be able to use computer, write separate reports</div><div><!--block--> </div><div><!--block--><strong>PHYSICAL DIMENSIONS:</strong></div><div><!--block-->Light Work: Exerting up to 20 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry or otherwise move objects. Job involves sitting most of the time and walking and standing some of the time.</div><div><!--block--> </div><div><!--block--><strong>NOTE: </strong>The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel.</div>",
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