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Access Associate

Fa Evly Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Cincinnati, OH, United States; 740 W Galbraith Rd, Cincinnati, OH, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Evly Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleAccess Associate
Normalized title-
Department / teamAdministrative
LocationCincinnati, OH, United States
Work modelOn Site
Employment typePart Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-09 / 2026-06-10
Changed / last seen2026-06-17 / 2026-06-17

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City jobsActive postings in Cincinnati.Open
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Work model jobsActive On Site postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Evly Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Source327eba1a-80d3-4f1f-b3e7-d8411b1a046e
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description ***Access Associate – Good Samaritan Finneytown * Make a difference every day as an Access Associate at TriHealth. Join a compassionate, servant led team committed to excellence in patient care while working in a supportive, high-energy environment. We offer career growth opportunities , and a comprehensive benefits package! **Requires 2 weeks of Day paid training in Norwood (24-30 hrs/week). ** Apply today and grow your career with a team that truly values you. Location: 740 W. Galbraith Road, Cincinnati, OH Work Schedule: Part-time (24 hours/week) Day shift No Holidays or Weekends! Incentives & Benefits: *For full-time or part-time, there is a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits Job Requirements: *High School Degree or GED *Experience in fast paced customer driven environment Ability to operate multiple computer applications *Excellent verbal and written skills *Typing speed of 35 wpm *Medical terminology required within first year of employment if not already taken *1-2 years experience Customer Service Job Overview: Performs hospital-based registration in an on-site patient facing setting. Provides excellent customer service to our internal and external customers. Internally working with TH ancillary departments to coordinate care, communication, confidentiality (HIPAA), patient throughput with patients and medical staff to obtain timely and accurate information necessary to register patients. Collects patient demographics, insurance information accurately, verifies eligibility of insurance coverage and collects copays/deposits/deductibles. Utilizes standardized scripting to ensure compliance with legal and financial requirements. Educates patients on insurance benefits, out-of-pocket costs based on Epic generated estimates and connects patients with financial assistance resources as needed. Registration duties are performed while maintaining the integrity and patient safety of patient needs while following the processes of each specific department. Including maintaining waiting rooms, informing clinical teams of medical concerns, ability to identify/perform critical registration tasks (CARES, Stroke, WC, Protocols, ODACS, etc.) wayfinding, and assisting with transportation/visitor needs. Job Responsibilities: *Ability to adapt to a dynamic work flow, appropriate volume registrations per hour and other identified departmental targets. *Meets departmental targets for accuracy and avoiding critical errors. * Follows scripting, anticipates customer needs, problem solving skills, consistent and positive interactions with patients and co-workers. Demonstrates Always Behaviors and AIDET + The Promise. *Follows regulatory and departmental policies for collection of data, patient safety and point of service collections. Other job-related information: Flexibility to work in 24/7 departments, 1st, 2nd and 3rd shifts. Ability to work 12- hour shifts, weekends, rotation of on-call. Working Conditions: Bending - Consistently Climbing - Rarely Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Consistently Interpersonal Communication - Consistently Kneeling - Consistently Lifting Lifting 50+ Lbs. - Rarely Lifting Pulling - Consistently Pushing - Consistently Reaching – Consistently Reading - Consistently Sitting - Consistently Standing - Consistently Stooping - Consistently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Visual Acuity: Far - Occasionally Visual Acuity: Near - Consistently Walking – Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

Full job record

Job IDe564bc8ccfc0bfa31d97c0a702ee96642323e8a3
Org ID9c7a3cb2-1660-4afc-bbc3-3b40d57f665d
Source ID327eba1a-80d3-4f1f-b3e7-d8411b1a046e
Board ID327eba1a-80d3-4f1f-b3e7-d8411b1a046e
Provideroracle_hcm
Provider Job Key309949
TitleAccess Associate
Normalized Title—
Statusactive
Activeyes
Location TextCincinnati, OH, United States; 740 W Galbraith Rd, Cincinnati, OH, US
DepartmentAdministrative
Team—
Employment Typepart_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionOH
CityCincinnati
Salary RawDescription ***Access Associate – Good Samaritan Finneytown * Make a difference every day as an Access Associate at TriHealth. Join a compassionate, servant led team committed to excellence in patient care while working in a supportive, high-energy environment. We offer career growth opportunities , and a comprehensive benefits package! **Requires 2 weeks of Day paid training in Norwood (24-30 hrs/week). ** Apply today and grow your career with a team that truly values you. Location: 740 W. Galbraith Road, Cincinnati, OH Work Schedule: Part-time (24 hours/week) Day shift No Holidays or Weekends! Incentives & Benefits: *For full-time or part-time, there is a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits Job Requirements: *High School Degree or GED *Experience in fast paced customer driven environment Ability to operate multiple computer applications *Excellent verbal and written skills *Typing speed of 35 wpm *Medical terminology required within first year of employment if not already taken *1-2 years experience Customer Service Job Overview: Performs hospital-based registration in an on-site patient facing setting. Provides excellent customer service to our internal and external customers. Internally working with TH ancillary departments to coordinate care, communication, confidentiality (HIPAA), patient throughput with patients and medical staff to obtain timely and accurate information necessary to register patients. Collects patient demographics, insurance information accurately, verifies eligibility of insurance coverage and collects copays/deposits/deductibles. Utilizes standardized scripting to ensure compliance with legal and financial requirements. Educates patients on insurance benefits, out-of-pocket costs based on Epic generated estimates and connects patients with financial assistance resources as needed. Registration duties are performed while maintaining the integrity and patient safety of patient needs while following the processes of each specific department. Including maintaining waiting rooms, informing clinical teams of medical concerns, ability to identify/perform critical registration tasks (CARES, Stroke, WC, Protocols, ODACS, etc.) wayfinding, and assisting with transportation/visitor needs. Job Responsibilities: *Ability to adapt to a dynamic work flow, appropriate volume registrations per hour and other identified departmental targets. *Meets departmental targets for accuracy and avoiding critical errors. * Follows scripting, anticipates customer needs, problem solving skills, consistent and positive interactions with patients and co-workers. Demonstrates Always Behaviors and AIDET + The Promise. *Follows regulatory and departmental policies for collection of data, patient safety and point of service collections. Other job-related information: Flexibility to work in 24/7 departments, 1st, 2nd and 3rd shifts. Ability to work 12- hour shifts, weekends, rotation of on-call. Working Conditions: Bending - Consistently Climbing - Rarely Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Consistently Interpersonal Communication - Consistently Kneeling - Consistently Lifting Lifting 50+ Lbs. - Rarely Lifting Pulling - Consistently Pushing - Consistently Reaching – Consistently Reading - Consistently Sitting - Consistently Standing - Consistently Stooping - Consistently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Visual Acuity: Far - Occasionally Visual Acuity: Near - Consistently Walking – Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community
Salary Min—
Salary Max—
Salary Currency—
Salary Periodhour
Source URLhttps://fa-evly-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/309949
Apply URLhttps://fa-evly-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/309949
First Seen At2026-06-10 10:59:25Z
Last Seen At2026-06-17 11:20:05Z
Last Checked At2026-06-17 11:20:05Z
Last Changed At2026-06-17 11:20:05Z
Inactive At—
Source Posted At2026-06-09 21:07:59Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-evly-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-17/2026-06-17T11-19-38-024Z-91c8710a7c70683ca977175cc773a87463aac40b80af7a2f2ec87a741a37b3be.json
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    "ExternalDescriptionStr": "<p><strong>***Access Associate – Good Samaritan Finneytown&nbsp;</strong>*</p><p style=\"line-height: normal;\"><span style=\"background-color: white; color: black;\">Make a difference every day as an Access Associate at TriHealth. Join a compassionate, servant led team committed to excellence in patient care while working in a supportive, high-energy environment.&nbsp;</span></p><p style=\"line-height: normal;\">We offer <strong>career growth opportunities</strong>, and a comprehensive benefits package! <span style=\"background-color: white; color: black;\">**Requires 2 weeks of Day paid training in Norwood (24-30 hrs/week). **</span></p><p style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">&nbsp;</span><span style=\"background-color: white; color: black;\">Apply today and grow your career with a team that truly values you.&nbsp;</span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">&nbsp;</span></p><p style=\"line-height: normal;\"><span style=\"background-color: white; color: black;\"><strong>Location:</strong>&nbsp;</span></p><ul><li><p style=\"line-height: normal;\"><span style=\"background-color: white; color: black;\">740 W. Galbraith Road, Cincinnati, OH </span><span style=\"color: black; font-family: Arial, sans-serif;\"><strong> </strong></span><span style=\"color: black;\">&nbsp;</span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: baseline;\"><span style=\"color: black;\"><strong>Work Schedule:</strong>&nbsp;</span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">Part-time (24 hours/week)</span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">Day shift&nbsp;</span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">No Holidays or Weekends!&nbsp;</span></li></ul><p>&nbsp;</p><p style=\"line-height: normal;\"><span style=\"background-color: white; color: black;\"><strong>Incentives &amp; Benefits:</strong>&nbsp;</span></p><p style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">*For full-time or part-time, there is a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://careers.trihealth.com/what-we-offer/benefits\"><span style=\"color: blue; font-family: &quot;Times New Roman&quot;, serif;\">https://careers.trihealth.com/what-we-offer/benefits</span></a><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">&nbsp;&nbsp;</span></p><p style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><strong>Job Requirements:</strong></span><br><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">*High School Degree or GED</span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">*Experience in fast paced customer driven environment Ability to operate multiple computer applications&nbsp;</span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">*Excellent verbal and written skills&nbsp;</span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">*Typing speed of 35 wpm&nbsp;</span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">*Medical terminology required within first year of employment if not already taken</span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">*1-2 years experience Customer Service&nbsp;</span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">&nbsp;</span></p><p style=\"line-height: normal;\"><span style=\"background-color: white; color: black;\"><strong>Job Overview:</strong>&nbsp;</span></p><p style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">Performs hospital-based registration in an on-site patient facing setting. Provides excellent customer service to our internal and external customers. Internally working with TH ancillary departments to coordinate care, communication, confidentiality (HIPAA), patient throughput with patients and medical staff to obtain timely and accurate information necessary to register patients. Collects patient demographics, insurance information accurately, verifies eligibility of insurance coverage and collects copays/deposits/deductibles. Utilizes standardized scripting to ensure compliance with legal and financial requirements. &nbsp;Educates patients on insurance benefits, out-of-pocket costs based on Epic generated estimates and connects patients with financial assistance resources as needed. Registration duties are performed while maintaining the integrity and patient safety of patient needs while following the processes of each specific department. Including maintaining waiting rooms, informing clinical teams of medical concerns, ability to identify/perform critical registration tasks (CARES, Stroke, WC, Protocols, ODACS, etc.) wayfinding, and assisting with transportation/visitor needs.&nbsp;</span></p><p style=\"line-height: normal;\"><br><a name=\"_Hlk223679146\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><strong>Job Responsibilities:</strong></span></a></p><p style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">*Ability to adapt to a dynamic work flow, appropriate volume registrations per hour and other identified departmental targets.</span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">*Meets departmental targets for accuracy and avoiding critical errors.</span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">*<i>Follows scripting, anticipates customer needs, problem solving skills, consistent and positive interactions with patients and co-workers. Demonstrates Always&nbsp;</i>Behaviors and AIDET + The Promise.</span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">*Follows regulatory and departmental policies for collection of data, patient safety and point of service collections.</span><br><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><strong>Other job-related information:</strong>&nbsp;</span></p><p style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\">Flexibility to work in 24/7 departments, 1st, 2nd and 3rd shifts. Ability to work 12- hour shifts, weekends, rotation of on-call.&nbsp;</span></p><p><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\"><strong>Working Conditions:</strong></span></span><br><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Bending - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Climbing - Rarely</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Concentrating - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Continuous Learning - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Hearing: Conversation - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Hearing: Other Sounds - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Interpersonal Communication - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Kneeling - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Lifting &lt;10 Lbs. - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Lifting 50+ Lbs. - Rarely</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Lifting &lt;50 Lbs. - Rarely</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Pulling - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Pushing - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Reaching – Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Reading - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Sitting - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Standing - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Stooping - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Talking - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Thinking/Reasoning - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Use of Hands - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Color Vision - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Visual Acuity: Far - Occasionally</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Visual Acuity: Near - Consistently</span></span><br><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">Walking – Consistently</span></span><br><br>&nbsp;</p><p>TriHealth SERVE Standards and ALWAYS Behaviors</p><p>At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:</p><p>Serve: ALWAYS...&nbsp;<br>• Welcome everyone by making eye contact, greeting with a smile, and saying \"hello\"&nbsp;<br>• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist&nbsp;<br>• Refrain from using cell phones for personal reasons in public spaces or patient care areas</p><p>Excel: ALWAYS...&nbsp;<br>• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met&nbsp;<br>• Offer patients and guests priority when waiting (lines, elevators)&nbsp;<br>• Work on improving quality, safety, and service</p><p>Respect: ALWAYS...&nbsp;<br>• Respect cultural and spiritual differences and honor individual preferences.&nbsp;<br>• Respect everyone's opinion and contribution, regardless of title/role.&nbsp;<br>• Speak positively about my team members and other departments in front of patients and guests.</p><p>Value: ALWAYS...&nbsp;<br>• Value the time of others by striving to be on time, prepared and actively participating.&nbsp;<br>• Pick up trash, ensuring the physical environment is clean and safe.&nbsp;<br>• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.</p><p>Engage: ALWAYS...&nbsp;<br>• Acknowledge wins and frequently thank team members and others for contributions.&nbsp;<br>• Show courtesy and compassion with customers, team members and the community</p>",
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