Technical Services Analyst II

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    "ExternalDescriptionStr": "<p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\"><span style=\"color: black;\">Join&nbsp;<strong>2J Supply</strong>, proudly part of&nbsp;<strong>Rheem</strong>, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation!</span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\"><span style=\"color: black;\">With over 60 years of trusted service,&nbsp;<strong>2J Supply</strong>&nbsp;has built a strong network across Ohio, Kentucky, West Virginia, and Indiana, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors.</span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\">&nbsp;</p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\"><span style=\"color: black;\">At <strong>2J Supply</strong>, we continue to operate with a&nbsp;<strong>small-company feel</strong>&nbsp;but with the&nbsp;<strong>resources and benefits of a large company</strong> - creating opportunities for growth and success for both our team and our customers. As part of the Rheem family, we’re stronger than ever and committed to:</span></p><ul style=\"list-style-type: disc;\"><li style=\"background-color: white; color: black; line-height: normal; vertical-align: baseline;\"><span><strong>Listening to Understand</strong></span></li><li style=\"background-color: white; color: black; line-height: normal; vertical-align: baseline;\"><span><strong>Contributing Respectfully</strong></span></li><li style=\"background-color: white; color: black; line-height: normal; vertical-align: baseline;\"><span><strong>Thinking Creatively</strong></span></li><li style=\"background-color: white; color: black; line-height: normal; vertical-align: baseline;\"><span><strong>Acting with Responsibility</strong></span></li></ul><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\"><span style=\"color: black;\">Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers!</span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in; vertical-align: baseline;\">&nbsp;</p><p>The <strong>Technical Services Analyst II</strong> will provide support for desktop/laptop computers and peripherals which includes installing, diagnosing, repairing, maintaining, and upgrading all hardware, software, and equipment while ensuring optimal performance. Troubleshoot reported problems in a timely and accurate manner and provide end user training/assistance when required.</p><p>This position will serve&nbsp;<strong>2J Supply</strong> customers&nbsp;from a home-based office located in the area. Our ideal candidate is based in <strong>Dayton, OH.</strong></p>",
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    "CorporateDescriptionStr": "<div>\n At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives—every day.\n</div>\n<div>\n <div>\n  Our Behavior Based Values set us apart:\n </div>\n <div>\n  <ul>\n   <li>Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective</li>\n   <li>Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect</li>\n   <li>Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens</li>\n   <li>Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability</li>\n  </ul>\n </div>\n</div>\n<div>\n Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.&nbsp; Equivalent combination of education, experience, and skills may supplement above minimum job requirements.\n</div>\n<div>\n <br>\n</div>\n<div>\n For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.\n</div>\n<div>\n <br>\n</div>\n<div>\n Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.\n</div>",
    "ExternalPostedStartDate": "2026-05-28T13:30:04+00:00",
    "ExternalQualificationsStr": "<p style=\"background-color: white;\">&nbsp;</p><ul><li>Bachelor’s Degree in Management, Marketing, or related field.</li><li>3+ years of HVAC industry experience, preferably with specialized or complex product lines.</li><li>Strong verbal, written, and interpersonal communication skills, with the ability to convey technical information clearly</li><li>Valid, unrestricted driver’s license with the ability to travel to branch locations and customer sites as needed</li><li>Proficiency with Microsoft Office (Word, Excel, PowerPoint) and ability to learn and apply technical systems and manufacturer specifications</li><li>Demonstrated ability to troubleshoot issues, think critically, and solve problems in a fast-paced environment</li><li>Ability to manage multiple priorities effectively and adapt to changing demands</li><li>Strong customer service skills, with the ability to navigate challenging situations in a professional and solutions-oriented manner</li><li>Willingness to provide occasional after-hours support as needed</li><li>Ability to learn and utilize industry-specific tools, including load calculation and equipment design software</li></ul><p style=\"background-color: white;\">As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:</p><ul style=\"list-style-type: disc;\"><li style=\"background-color: white; color: windowtext;\">Adapting</li><li style=\"background-color: white; color: windowtext;\">Business Understanding</li><li style=\"background-color: white; color: windowtext;\">Collaborating</li><li style=\"background-color: white; color: windowtext;\">Communicating Effectively</li><li style=\"background-color: white; color: windowtext;\">Continuously Improving</li><li style=\"background-color: white; color: windowtext;\">Customer-Orientation</li><li style=\"background-color: white; color: windowtext;\">Developing Self</li><li style=\"background-color: white; color: windowtext;\">Focusing on Results</li><li style=\"background-color: white; color: windowtext;\">Influencing</li><li style=\"background-color: white; color: windowtext;\">Managing Relationships</li><li style=\"background-color: white; color: windowtext;\">Managing Work</li><li style=\"background-color: white; color: windowtext;\">Problem Solving &amp; Decision Making</li></ul><p style=\"background-color: white;\">Equivalent combination of education, experience, and skills may supplement above minimum job requirements.</p><p style=\"background-color: white;\">#LI-Remote</p><p style=\"background-color: white;\">#LI-LF1</p>",
    "InternalQualificationsStr": "<p style=\"background-color: white;\">&nbsp;</p><ul><li>Bachelor’s Degree in Management, Marketing, or related field.</li><li>3+ years of HVAC industry experience, preferably with specialized or complex product lines.</li><li>Strong verbal, written, and interpersonal communication skills, with the ability to convey technical information clearly</li><li>Valid, unrestricted driver’s license with the ability to travel to branch locations and customer sites as needed</li><li>Proficiency with Microsoft Office (Word, Excel, PowerPoint) and ability to learn and apply technical systems and manufacturer specifications</li><li>Demonstrated ability to troubleshoot issues, think critically, and solve problems in a fast-paced environment</li><li>Ability to manage multiple priorities effectively and adapt to changing demands</li><li>Strong customer service skills, with the ability to navigate challenging situations in a professional and solutions-oriented manner</li><li>Willingness to provide occasional after-hours support as needed</li><li>Ability to learn and utilize industry-specific tools, including load calculation and equipment design software</li></ul><p style=\"background-color: white;\">As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:</p><ul style=\"list-style-type: disc;\"><li style=\"background-color: white; color: windowtext;\">Adapting</li><li style=\"background-color: white; color: windowtext;\">Business Understanding</li><li style=\"background-color: white; color: windowtext;\">Collaborating</li><li style=\"background-color: white; color: windowtext;\">Communicating Effectively</li><li style=\"background-color: white; color: windowtext;\">Continuously Improving</li><li style=\"background-color: white; color: windowtext;\">Customer-Orientation</li><li style=\"background-color: white; color: windowtext;\">Developing Self</li><li style=\"background-color: white; color: windowtext;\">Focusing on Results</li><li style=\"background-color: white; color: windowtext;\">Influencing</li><li style=\"background-color: white; color: windowtext;\">Managing Relationships</li><li style=\"background-color: white; color: windowtext;\">Managing Work</li><li style=\"background-color: white; color: windowtext;\">Problem Solving &amp; Decision Making</li></ul><p style=\"background-color: white;\">Equivalent combination of education, experience, and skills may supplement above minimum job requirements.</p><p style=\"background-color: white;\">#LI-Remote</p><p style=\"background-color: white;\">#LI-LF1</p>",
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