I.T. Help Desk Specialist I

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    "requisitionDescription": "<div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.18.26/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.6.13/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.6.13/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/25.6.13/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\">At Bank Five Nine, we&#39;re dedicated to making lives better - for our customers, our communities, and our employees. We&#39;re looking for a motivated and customer-focused IT Help Desk Specialist I to join our team and provide top-notch technical support.</p><p><strong>What You&#39;ll Do:</strong></p><ul><li>Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and phone equipment.</li><li>Identify and escalate situations requiring urgent attention.</li><li>Maintain daily performance of computer systems.</li><li>Install, modify, and repair computer hardware and software.</li><li>Perform routine computer maintenance and clean-up tasks.</li><li>Run diagnostic programs to resolve technical problems.</li></ul><p><strong>What We&#39;re Looking For:</strong></p><p><u>Must-haves:</u></p><ul><li>Associate&#39;s degree or ongoing college-level coursework in a computer-related field.</li><li>Proficiency in Microsoft Office software.</li><li>Previous help desk troubleshooting experience.</li><li>The ability to work on-site at our headquarters in Oconomowoc, Wisconsin, Monday through Friday, 8:00 am to 5:00 pm.</li></ul><p><u>Nice-to-haves:</u></p><ul><li>Experience working in a help desk capacity, preferably in the banking industry.</li></ul><p><strong>What We Offer:</strong></p><p>We believe in creating a positive work environment where employees can grow and succeed. If you&#39;re passionate about providing excellent customer service and solving technical challenges, we&#39;d love to hear from you. Apply today and become part of a company that&#39;s truly making lives better.</p><p><em>Bank Five Nine is an Equal Opportunity Employer and committed to the full inclusion of all qualified individuals.</em></p><p><br></p></div></div></div></div></div></div>\n",
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