Client Experience Tier 2 Specialist

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  "language": "en",
  "location": {
    "raw": "Dallas, Richardson, TX, United States",
    "city": "Richardson",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
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      "raw": "Dallas, Richardson, TX, United States",
      "city": "Richardson",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
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    "countries": [
      "United States"
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{
  "Id": "b5a174db-afe4-4104-aaa7-0b78ac6225ff",
  "Title": "Client Experience Tier 2 Specialist",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
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      "Address": {
        "City": "Richardson",
        "Line1": "2400 N Glenville Dr",
        "Line2": "Building A, Suite 100",
        "State": {
          "Code": "TX",
          "Name": "Texas"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "75082"
      },
      "Coordinates": {
        "Latitude": 32.984351004932,
        "Longitude": -96.703516038462
      },
      "DisplayName": true,
      "LocalizedName": "Dallas",
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      "DisplayLocationId": false,
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      "LocalizedLocationId": null,
      "DisplayStreetAddress": true,
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  ],
  "MatchScore": 1,
  "PostedDate": "2026-04-09T20:16:40.981Z",
  "JobCategoryName": "Non Manager",
  "JobLocationType": null,
  "OpportunityType": 0,
  "BriefDescription": "At BAL, we are committed to providing unparalleled services to our global, diverse clientele. We are dedicated to excellence, innovation, and delivering exceptional client experiences at every stage of engagement.\n\nWe are seeking a motivated and customer-focused Tier 2 Specialist. This individual will apply advanced understanding to resolve Foreign National inquiries using the technology solution that supports these interactions. The Tier 2 Specialist will play a critical role in resolving complex inquiries, engaging internal stakeholders, and supporting initiatives aimed at enhancing operational models, efficiencies, and technology adoption. This role requires a proactive communicator, a strategic thinker, and a champion of service excellence.",
  "MatchedLocations": [],
  "RequisitionNumber": "CLIEN002515"
}