ホテルマネージャー・Hotel Manager

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    "location": {
      "city": "Hakuba",
      "state": "Nagano",
      "postalCode": "399-9301",
      "addressCountry": "Japan"
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    "datePosted": "2024-09-26",
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    "description": "<p><span style=\"font-weight: bold\">Location: </span>Hakuba</p>\n<p><span style=\"font-weight: bold\">Employment Type: </span>Full-time<br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">ABOUT US</span><br>Hakuba Hospitality Group (HHG) is comprised of a young and dynamic international team offering the largest portfolio of boutique hotels, premium chalets, apartments, and international food &amp; beverage outlets in prime locations throughout the Hakuba Valley. This season, we will be operating 50 chalets and apartments, 5 hotels, 10 Food &amp; Beverage outlets, and 1 travel agency. All HHG properties are located in the three villages surrounding the Olympic Happo One Resort: Happo, Echoland, and Wadano.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">THE ROLE OVERVIEW</span><br>As a Hotel Manager, you will be responsible for overseeing the day-to-day operations of the HHG hotel, ensuring exceptional guest experiences and maintaining high standards of service. Your leadership skills will help drive the hotel's success, manage staff performance, and optimize operational efficiency. If you are passionate about hospitality and have a proven track record in hotel management, this role is perfect for you.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">HOTEL MANAGER DUTIES</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Operational Oversight:</span> Manage daily HHG hotel operations, including front office, housekeeping, and food &amp; beverage departments, ensuring seamless service delivery.</li>\n<li><span style=\"font-weight: bold\">Staff Management:</span> Recruit, train, and supervise hotel staff, fostering a positive work environment and encouraging professional development.</li>\n<li><span style=\"font-weight: bold\">Guest Relations:</span> Ensure guest satisfaction by addressing inquiries, concerns, and feedback promptly and effectively.</li>\n<li><span style=\"font-weight: bold\">Financial Management:</span> Oversee budgeting, forecasting, and financial reporting to achieve profitability goals while managing costs effectively.</li>\n<li><span style=\"font-weight: bold\">Quality Assurance:</span> Implement and maintain standards for service, cleanliness, and overall guest experience in line with HHG policies.</li>\n<li><span style=\"font-weight: bold\">Marketing &amp; Sales:</span> Collaborate with the marketing team to develop promotional strategies and enhance the hotel’s visibility and occupancy rates.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">WHAT YOU NEED</span></p>\n<ul>\n<li>Legal right to live and work in Japan</li>\n<li>Previous experience in hotel management or a similar role</li>\n<li>Strong leadership and interpersonal skills</li>\n<li>Excellent communication skills in Japanese and English</li>\n<li>Proficiency in hotel management software and systems</li>\n<li>Ability to work flexible hours, including evenings, weekends, and holidays</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">WHAT WE WOULD LIKE YOU TO BE LIKE</span></p>\n<ul>\n<li>You are a reliable and trustworthy leader</li>\n<li>You have a passion for hospitality and guest service</li>\n<li>You have a strategic mindset and problem-solving abilities</li>\n<li>You work well under pressure and manage time effectively</li>\n<li>You have a great team spirit and inspire those around you</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">WHAT WE CAN DO FOR YOU</span></p>\n<ul>\n<li>A competitive monthly salary</li>\n<li>Subsidized private accommodation </li>\n<li>Discounts on local restaurants and rental shops</li>\n<li>A variety of shift patterns to allow for plenty of time on the mountain</li>\n<li>The opportunity to live, work, and play in one of the world's snowiest ski resorts</li>\n<li>A friendly, enjoyable work environment with great people around you</li>\n<li>Team social activities including staff parties and events</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">HOTEL MANAGER SHIFTS</span><br>Hotel Managers are expected to work at least 40 hours per week in flexible shifts to cover all aspects of HHG hotel operations.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">ACCOMMODATION</span><br>We provide various accommodation options for all employees, offering staff housing in the Happo and Wadano areas. Depending on your role, you will be assigned dormitory-style rooms, shared rooms with one or two roommates, or private rooms. The specific room assignment will be determined based on the seniority level of the position you are hired for. Rest assured, we strive to accommodate our staff members comfortably and according to their respective roles.</p>\n<p><span style=\"font-weight: bold\"><br></span><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">勤務地:</span></span><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> 八方</span><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"><br></span><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">契約期間:</span></span><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> フルタイム</span><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"><br></span><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">期間:</span></span><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> 2026年秋以降</span><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"><br></span><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">勤務時間:</span></span><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> 週平均40時間</span></p>\n<p><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">私たちについて</span></span><br><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">白馬ホスピタリティグループ（HHG）は、若くてダイナミックな国際チームで構成されており、八方バレー全体において、ブティックホテル、プレミアムシャレー、アパートメント、国際的な飲食店の最大のポートフォリオを提供しています。今シーズン、私たちは50のシャレーとアパートメント、5つのホテル、10の飲食店、1つの旅行代理店を運営します。すべてのHHGの施設は、オリンピックの舞台になった八方尾根リゾートに囲まれた八方、エコーランド、和田野の3箇所に位置しています。</span></p>\n<p><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">役割</span></span><br><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">ホテルマネージャーとして、HHGホテルの日常業務を監督し、優れたゲスト体験を保証し、高いサービス基準を維持する責任があります。あなたのリーダーシップスキルは、ホテルの成功を促進し、スタッフのパフォーマンスを管理し、運営効率を最適化するのに役立ちます。ホスピタリティに情熱を持ち、ホテル管理の実績がある方がこのポジションには最適です。</span></p>\n<p><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">ホテルマネージャーの業務内容</span></span></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">運営の監督:</span></span><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> HHGホテルのフロントオフィス、ハウスキーピング、飲食部門などのデイリー業務を管理し、サービス提供の円滑さを確保する。</span></li>\n<li><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">スタッフ管理:</span></span><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> ホテルスタッフの採用、教育、監督をし、ポジティブな職場環境を育み、専門的な成長を促進する。</span></li>\n<li><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">ゲスト関係:</span></span><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> ゲストの満足度を保証し、ゲストの問い合わせ、懸念、フィードバックに迅速かつ効果的に対応する。</span></li>\n<li><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">財務管理:</span></span><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> 予算、予測、財務報告を監督し、利益目標を達成しながらコストを効果的に管理する。</span></li>\n<li><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">品質保証:</span></span><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> HHGの方針に沿ったサービス、清潔さ、全体的なゲスト体験の基準を実施し、維持する。</span></li>\n<li><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">マーケティングと営業:</span></span><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> マーケティングチームと協力して、プロモーション戦略を開発し、ホテルの可視性と宿泊率を向上させる。</span></li>\n</ul>\n<p><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">必要なスキル</span></span></p>\n<ul>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">日本での就労および居住の法的権利</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">ホテル管理または類似の役割での実務経験</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">強力なリーダーシップおよび対人スキル</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">日本語と英語での優れたコミュニケーション能力</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">ホテル管理ソフトウェアとシステムの習熟</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">フレキシブルな時間帯での勤務意欲（夕方、週末、祝日を含む）</span></li>\n</ul>\n<p><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">求める人物像</span></span></p>\n<ul>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">信頼できるリーダーである</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">ホスピタリティとゲストサービスに情熱を持っている</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">戦略的な考え方と問題解決能力を持っている</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">プレッシャーの中でうまく働き、時間を効果的に管理できる</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">チームスピリットがあり、周りの人々を鼓舞する</span></li>\n</ul>\n<p><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">私たちが提供できること</span></span></p>\n<ul>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">水準以上の給与</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">補助付き宿泊施設</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">地元のレストランやレンタルショップでの割引あり</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">ゲレンデで過ごす時間をたっぷり確保できるさまざまなシフトパターン</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">世界的に有名なスキーリゾートの1つで暮らし、働き、楽しむ機会</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">フレンドリーで楽しい職場環境</span></li>\n<li><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">スタッフパーティーやイベントを含めた社会活動</span></li>\n</ul>\n<p><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">ホテルマネージャーのシフト</span></span><br><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">ホテルマネージャーは、HHGホテルのすべての業務をカバーするために、週40時間以上の柔軟なシフトで働くことが期待されています。</span></p>\n<p><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">宿泊施設</span></span><br><span style=\"color: #222222; font-family: Arial, sans-serif; font-size: 15px\">八方と和田野エリアに様々なオプションを用意し、全従業員にスタッフ用の宿泊施設を提供します。仕事の役割に応じて、寮タイプの部屋、1～2人での相部屋、または個室が割り当てられます。具体的な部屋割りは、採用されるポジションの年功序列レベルに基づいて決定されます。スタッフがそれぞれの役割に応じて快適に宿泊できるよう努めますので、ご安心ください。</span></p>",
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