WIC Program Assistant - Stamford, CT

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    "requisitionDescription": "<p data-pasted=\"true\"><strong><span style='font-family: \"times new roman\", serif; font-size: 12px;'>Optimus Health Care &ndash; Join a Team That Makes a Difference!</span></strong></p><p><span style='font-family: \"times new roman\", serif; font-size: 12px;'>Optimus Health Care, the largest provider of primary care services in Fairfield County, is seeking a <strong>WIC Program Assistant</strong> to join our team in Stamford, CT. If you are passionate about patient care and thrive in a fast-paced, community-focused environment, we encourage you to apply.</span></p><hr><h3><span style='font-family: \"times new roman\", serif; font-size: 12px;'><strong>Position Summary</strong></span></h3><p><span style='font-family: \"times new roman\", serif; font-size: 12px;'>The WIC Program Assistant is an integral member of the WIC team, working collaboratively with the Nutritionist, Nutrition Aide, and Director of Nutrition Services to ensure efficient client flow and high-quality service delivery.</span></p><hr><h3><span style='font-family: \"times new roman\", serif; font-size: 12px;'><strong>Key Responsibilities</strong></span></h3><ul><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Greet and assist clients and visitors in a professional and courteous manner</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Answer phones and respond to inquiries regarding WIC services, appointments, and benefits</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Schedule, reschedule, and manage participant appointments in the CT-WIC system</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Screen and interview applicants to collect demographic and eligibility information</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Verify identity, residency, and income in accordance with federal and state regulations</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Enter and maintain accurate participant data in CT-WIC</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Issue WIC benefits, eWIC cards, and provide program materials (ID cards, food/vendor lists)</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Educate participants on WIC services, rights, responsibilities, and program guidelines</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Maintain participant records with a high level of accuracy and confidentiality</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Conduct follow-up calls for missed appointments and outreach reports</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Provide referrals to Medicaid, SNAP, and other health and social service programs</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Support breastfeeding promotion efforts as appropriate</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Assist with outreach activities, educational materials, and community events</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Monitor assigned reports and respond to quality assurance feedback</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Participate in required trainings and continuing education sessions</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p style=\"line-height: 1;\">Perform other administrative and program-related duties as assigned</p></li></ul><hr><h3><span style='font-family: \"times new roman\", serif; font-size: 12px;'><strong>Qualifications</strong></span></h3><p><span style='font-family: \"times new roman\", serif; font-size: 12px;'><strong>Education &amp; Experience:</strong></span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p>High school diploma required</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p>At least two (2) years of experience working in a medical office or at least one (1) year of experience working in a WIC setting.<span style=\"color: rgb(55, 58, 60);\">&nbsp;Experience in health care or community facility preferred.&nbsp;</span></p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p>The ability to communicate clearly both orally and in writing in English and another language when the Director of Nutrition Services or Program Nutritionist deems appropriate.<strong>&nbsp;</strong></p></li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 12px;'><strong>Skills &amp; Abilities:</strong></span></p><ul><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p>Strong communication and customer service skills</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p>Bilingual English/Spanish preferred</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p>Proficient in basic computer and data entry functions</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p>Ability to handle sensitive situations with professionalism and discretion</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p>Strong attention to detail and organizational skills</p></li></ul><hr><h3><span style='font-family: \"times new roman\", serif; font-size: 12px;'><strong>Why Work at Optimus Health Care?</strong></span></h3><ul><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p>Mission-driven, community-focused organization</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p>Collaborative and supportive team environment</p></li><li style='font-family: \"times new roman\", serif; font-size: 12px;'><p>Opportunities for training and professional development</p></li></ul><hr><h3><span style='font-family: \"times new roman\", serif; font-size: 12px;'><strong>Equal Opportunity Employer</strong></span></h3><p><span style='font-family: \"times new roman\", serif; font-size: 12px;'>Optimus Health Care is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws. All qualified applicants will receive consideration for employment without regard to any legally protected status.</span></p>\n",
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