Store Deployment Support Specialist (Colombia)

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    "datePosted": "2026-05-11",
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      "city": "Colombia, Remote",
      "state": "Col",
      "country": "Colombia",
      "countryId": "47"
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    "description": "<p>We are seeking a highly organized and detail-oriented Store Deployment Support Specialist to assist with the rollout of a new Oracle POS environment and pin pad deployment across retail store locations during a three-month implementation period from August through October. This role will serve as a key coordination point between the Store Systems team, deployment partners, and store associates to ensure successful nightly deployments and <br>validation activities. The ideal candidate is comfortable working in a fast-paced environment, managing multiple priorities, and communicating effectively with both technical and non-technical teams.<br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities</span><br>• Participate in and help lead nightly deployment coordination calls with the Store Systems team and supporting vendors/partners.<br>• Coordinate and monitor nightly deployment activities to ensure a minimum of four (4) store deployments are completed each evening.<br>• Communicate directly with store associates and management regarding <br>deployment schedules, delivery expectations, testing procedures, and postinstallation validation.<br>• Track deployment progress and document successful Oracle POS and pin pad installations.<br>• Assist stores during deployment testing and confirm system functionality following upgrades.<br>• Escalate technical issues, deployment delays, or operational concerns to the appropriate support teams.<br>• Maintain accurate deployment logs, issue tracking, and status reporting.<br>• Collaborate with Store Systems, Infrastructure, Help Desk, and field support teams to ensure timely resolution of issues.<br>• Provide clear and professional communication during high-volume deployment periods.<br>• Support deployment readiness activities including scheduling, documentation review, and follow-up communication.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Required Qualifications</span><br>• Previous experience supporting retail technology deployments, POS systems, or store operations.<br>• Strong organizational and coordination skills with the ability to manage multiple store deployments simultaneously.<br>• Excellent verbal and written communication skills.<br>• Ability to work evening/night schedules to support overnight deployment activities.<br>• Comfortable interacting with store associates, managers, and technical support teams.<br>• Proficiency with Microsoft Office applications including Excel, Teams, and Outlook.<br>• Strong attention to detail and ability to follow deployment procedures accurately.<br>• Ability to work independently in a fast-paced environment with minimal supervision.<br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Preferred Qualifications</span><br>• Experience with Oracle POS systems or retail payment devices/pin pads.<br>• Previous experience in retail IT support, implementation coordination, or field deployment projects.<br>• Familiarity with ticketing systems and deployment tracking tools.<br>• Basic understanding of network connectivity and payment processing hardware.</p>",
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    "jobOpeningName": "Store Deployment Support Specialist (Colombia) ",
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    "minimumExperience": "Experienced",
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