Medical Administrative Assistant

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    "requisitionDescription": "<div><div><div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Join EANM as a Patient Services Representative Trainee (PSR Trainee)</strong> and become the welcoming face and organizational backbone of our clinics. In this essential, patient-facing role, you&rsquo;ll be cross-trained to support both check-in and check-out functions while learning to navigate systems such as NextGen and Phreesia. You&rsquo;ll play a critical role in scheduling, registration, insurance verification, and patient financial interactions&mdash;helping ensure a smooth, accurate, and compassionate experience for every patient we serve.&nbsp;</p><p style=\"margin-left:0in;\"><strong>Why Choose Us?</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:0in;\">Be part of a patient-centered organization committed to exceptional service and access to care</li><li style=\"margin-left:0in;\">Receive hands-on training across scheduling, registration, insurance, and checkout functions</li><li style=\"margin-left:0in;\">Gain exposure to multiple specialties, providers, and clinic locations</li><li style=\"margin-left:0in;\">Develop valuable healthcare administrative and insurance knowledge</li><li style=\"margin-left:0in;\">Work in a fast-paced, team-oriented environment with strong support</li><li style=\"margin-left:0in;\">Opportunity for growth and advancement within Eye Associates</li></ul></div><p style=\"margin-left:0in;\"><strong>What You&#39;ll Do:</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:0in;\">Schedule, reschedule, and coordinate patient appointments using NextGen and Phreesia</li><li style=\"margin-left:0in;\">Register new and established patients, verify demographics and insurance, and obtain referrals and prior authorizations</li><li style=\"margin-left:0in;\">Check patients in and out, collect copays and balances, and follow cash drawer and batching protocols</li><li style=\"margin-left:0in;\">Communicate with patients regarding appointments, delays, billing questions, and follow-up needs</li><li style=\"margin-left:0in;\">Coordinate with clinical teams to support patient flow and provider schedules</li><li style=\"margin-left:0in;\">Maintain accurate documentation, process referrals, manage task inboxes, and support clinic operations</li></ul></div><p style=\"margin-left:0in;\"><strong>What We&rsquo;re Looking For:</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:0in;\">High school diploma or equivalent required</li><li style=\"margin-left:0in;\">Strong customer service skills with a friendly, professional demeanor</li><li style=\"margin-left:0in;\">Ability to multitask, problem-solve, and adapt to changing workflows and technology</li><li style=\"margin-left:0in;\">Comfort learning insurance plans, medical terminology, and clinic systems</li><li style=\"margin-left:0in;\">Strong attention to detail, reliability, and teamwork skills</li><li style=\"margin-left:0in;\">Willingness to complete all required training and work rotating Saturdays and holidays</li></ul></div><p style=\"margin-left:0in;\"><strong>Benefits We Offer:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">PTO &amp; 8 paid holidays (including the day after Thanksgiving &amp; Christmas Eve!)</li><li style=\"margin-left:0in;\">Medical, Dental &amp; Generous Vision Benefits</li><li style=\"margin-left:0in;\">401(k)&nbsp;</li><li style=\"margin-left:0in;\">Education Assistance&nbsp;</li><li style=\"margin-left:0in;\">Company-paid Life, AD&amp;D, Disability Insurance &amp; more!</li></ul><p style=\"margin-left:.25in;\"><em>** Benefit eligibility varies based on full-time or part-time status. The benefits listed above apply to employees with .75 FTE status or higher; additional details will be provided upon&nbsp;</em><em>hire.</em></p><p style=\"margin-left:0in;\">Ready to start a rewarding career? Apply today! Learn more at&nbsp;<a href=\"http://www.eyenm.com\" target=\"_new\">www.eyenm.com</a>.</p><p>Req. #2843</p></div></div></div>\n",
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