Sr. Engineering Manager, Infrastructure

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    "city": "Austin",
    "region": "TX",
    "country": "United States",
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{
  "lists": [
    {
      "text": "What You'll Do:",
      "content": "\n<li><strong>Leadership &amp; People Management</strong></li>\n<li>Manage, grow, and mentor Infrastructure, Security, and IT team members; provide regular coaching, feedback, and career development.</li>\n<li>Become an expert on our infrastructure, security tooling, and IT environment and provide technical guidance to the team.</li>\n<li>Foster an engineering culture of teamwork, accountability, high standards, and continuous improvement.</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Infrastructure, DevOps &amp; Reliability</strong></li>\n<li>Own and evolve our AWS-based cloud infrastructure and deployment pipelines to support secure, reliable, and scalable <a href=\"http://applications.Partner\" class=\"postings-link\">applications.</a></li>\n<li><a href=\"http://applications.Partner\" class=\"postings-link\">Partner</a> with product engineering teams to build and maintain CI/CD pipelines (e.g., GitLab, Docker) and platform capabilities that improve the ease of writing, testing, and deploying <a href=\"http://code.Drive\" class=\"postings-link\">code.</a></li>\n<li><a href=\"http://code.Drive\" class=\"postings-link\">Drive</a> adoption of infrastructure-as-code (e.g., Terraform) and configuration management best <a href=\"http://practices.Define\" class=\"postings-link\">practices.</a></li>\n<li><a href=\"http://practices.Define\" class=\"postings-link\">Define</a> and track SLOs/SLIs for key infrastructure services and collaborate with teams on reliability and performance improvements.</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Security Engineering &amp; Compliance</strong></li>\n<li>Lead a small Security Engineering function focused on <strong>threat detection, incident response, and security automation</strong>, while still contributing directly to high-impact technical <a href=\"http://work.Implement\" class=\"postings-link\">work.</a></li>\n<li><a href=\"http://work.Implement\" class=\"postings-link\">Implement</a> and maintain security controls across cloud, network, endpoint, and application layers; build automated guardrails into our platform and CI/CD <a href=\"http://pipelines.Deploy\" class=\"postings-link\">pipelines.</a></li>\n<li><a href=\"http://pipelines.Deploy\" class=\"postings-link\">Deploy</a>, tune, and support security tooling such as SIEM, EDR, vulnerability management, and secrets management platforms; leverage an “AI-first” mindset where appropriate to improve detection and <a href=\"http://response.Design\" class=\"postings-link\">response.</a></li>\n<li><a href=\"http://response.Design\" class=\"postings-link\">Design</a> and refine incident response processes and playbooks; coordinate cross-functional response with Legal, Privacy, Compliance, and Communications when <a href=\"http://needed.Support\" class=\"postings-link\">needed.</a></li>\n<li><a href=\"http://needed.Support\" class=\"postings-link\">Support</a> HIPAA, SOC 2, and HITRUST compliance efforts by documenting and monitoring security practices in partnership with Compliance and Privacy.</li>\n\n<div>&nbsp;</div>\n\n<li><strong>IT Operations &amp; Service Management</strong></li>\n<li>Lead the IT help desk and systems administration function, ensuring responsive, high-quality support for employees and enforcing clear <a href=\"http://SLAs.Own\" class=\"postings-link\">SLAs.</a></li>\n<li><a href=\"http://SLAs.Own\" class=\"postings-link\">Own</a> end-to-end <strong>onboarding and offboarding</strong> workflows, including device management, identity and access provisioning/de-provisioning, and data <a href=\"http://protection.Establish\" class=\"postings-link\">protection.</a></li>\n<li><a href=\"http://protection.Establish\" class=\"postings-link\">Establish</a> and maintain standards for endpoint management, patching, asset tracking, and collaboration <a href=\"http://tools.Partner\" class=\"postings-link\">tools.</a></li>\n<li><a href=\"http://tools.Partner\" class=\"postings-link\">Partner</a> with HR, Finance, and department leaders to ensure IT processes support the full employee lifecycle and maintain least-privilege access.</li>\n\n<div>&nbsp;</div>\n\n<li><strong>Strategy, Roadmapping &amp; Collaboration</strong></li>\n<li>Build and maintain an integrated roadmap spanning infrastructure, security, and IT to support business growth and engineering <a href=\"http://productivity.Collaborate\" class=\"postings-link\">productivity.</a></li>\n<li><a href=\"http://productivity.Collaborate\" class=\"postings-link\">Collaborate</a> with senior leaders to assess near-term and long-term infrastructure and security needs, and make pragmatic tradeoffs between risk, speed, and <a href=\"http://cost.Regularly\" class=\"postings-link\">cost.</a></li>\n<li><a href=\"http://cost.Regularly\" class=\"postings-link\">Regularly</a> communicate priorities, risks, and progress to stakeholders across Engineering, Security, Compliance, and Operations.</li>\n\n<div>&nbsp;</div>"
    },
    {
      "text": "Who You Are:",
      "content": "\n<li>You are comfortable managing both <strong>people and platforms</strong>: you can drive strategy while getting hands-on in the systems and tools your teams <a href=\"http://own.You\" class=\"postings-link\">own.</a></li>\n<li><a href=\"http://own.You\" class=\"postings-link\">You</a> naturally collaborate across engineering, IT, compliance, and business teams, and can tailor your communication to technical and non-technical <a href=\"http://audiences.You\" class=\"postings-link\">audiences.</a></li>\n<li><a href=\"http://audiences.You\" class=\"postings-link\">You</a>’re energized by environments where there’s more to do than time allows, and you’re adept at prioritizing and <a href=\"http://delegating.You\" class=\"postings-link\">delegating.</a></li>\n<li><a href=\"http://delegating.You\" class=\"postings-link\">You</a> are passionate about security and privacy and see them as enablers for the business, not just <a href=\"http://constraints.You\" class=\"postings-link\">constraints.</a></li>\n<li><a href=\"http://constraints.You\" class=\"postings-link\">You</a> care deeply about mentoring and growing engineers and IT professionals, and you model ownership and follow-through.</li>\n"
    },
    {
      "text": "What You've Done",
      "content": "\n<li>7+ years of experience in Infrastructure, DevOps, Security Engineering, or related roles, including <strong>3+ years of people management</strong> (engineering and/or IT).</li>\n<li>BS in Computer Science, Engineering, Information Systems, or equivalent practical <a href=\"http://experience.Hands-on\" class=\"postings-link\">experience.</a></li>\n<li><a href=\"http://experience.Hands-on\" class=\"postings-link\">Hands-on</a> experience operating secure, cloud-based infrastructure (AWS strongly preferred) and modern DevOps practices (CI/CD, containerization, infrastructure-as-code).</li>\n<li>Experience with security frameworks and certifications such as <strong>HITRUST, SOC 2, HIPAA, NIST, and/or <a href=\"http://ISO.Familiarity\" class=\"postings-link\">ISO</a></strong><a href=\"http://ISO.Familiarity\" class=\"postings-link\">.</a></li>\n<li><a href=\"http://ISO.Familiarity\" class=\"postings-link\">Familiarity</a> with authentication and authorization technologies (SSO/SAML, OAuth, OpenID Connect) and Zero Trust <a href=\"http://concepts.Experience\" class=\"postings-link\">concepts.</a></li>\n<li><a href=\"http://concepts.Experience\" class=\"postings-link\">Experience</a> with IT operations and service management (help desk tooling, asset management, endpoint management, identity &amp; access management).</li>\n<li>Strong technical background with one or more programming/scripting languages (e.g., Python, Bash, Golang, Ruby) used for automation and <a href=\"http://tooling.Proven\" class=\"postings-link\">tooling.</a></li>\n<li><a href=\"http://tooling.Proven\" class=\"postings-link\">Proven</a> ability to influence and inspire cross-functional teams to adopt best practices around security, reliability, and operational <a href=\"http://excellence.Relevant\" class=\"postings-link\">excellence.</a></li>\n<li><a href=\"http://excellence.Relevant\" class=\"postings-link\">Relevant</a> certifications are a plus (e.g., AWS Security Specialty, CISSP, Security+, AWS Cloud Practitioner, Azure Fundamentals, etc.).</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1760650856689,
  "updatedAt": null,
  "categories": {
    "team": "Engineering",
    "location": "Austin, TX",
    "commitment": "Full-Time",
    "department": "Technology",
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      "Austin, TX"
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