IT Service Desk Technician

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  "source_hash": "c85eee2be05cf843fb2067fdeb9b3ffdac99c6cfaa0b97604ca3606b239f2cac",
  "last_changed_at": "2026-05-31T17:48:57.623Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Amherst, AAA  Corporate, Williamsville, NY, United States",
    "city": "Williamsville",
    "region": "NY",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T19:38:12.515Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
    "location": {
      "raw": "Amherst, AAA  Corporate, Williamsville, NY, United States",
      "city": "Williamsville",
      "region": "NY",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
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{}

{
  "Id": "a7dc9c3b-2fce-4ca5-b8c9-f189b4758241",
  "Title": "IT Service Desk Technician",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "f48bdc2b-6479-54e9-8434-987c259e40e6",
      "Address": {
        "City": "Williamsville",
        "Line1": "100 International Dr",
        "Line2": null,
        "State": {
          "Code": "NY",
          "Name": "New York"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "14221"
      },
      "Coordinates": {
        "Latitude": 42.97752975206894,
        "Longitude": -78.73151272675524
      },
      "DisplayName": true,
      "LocalizedName": "AAA  Corporate",
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": true,
      "LocalizedDescription": "Amherst"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-05-28T16:22:10.547Z",
  "JobCategoryName": "Information Technology",
  "JobLocationType": 1,
  "OpportunityType": 0,
  "BriefDescription": "The IT Service Desk Technician serves as a front-line IT support resource responsible for managing incidents and service requests, troubleshooting technical issues, and ensuring timely resolution or escalation to minimize business disruption. This role also maintains accurate documentation and user account administration while leveraging strong technical expertise, communication skills, and attention to detail to support secure and efficient technology operations.",
  "MatchedLocations": [],
  "RequisitionNumber": "ITSER001668"
}