Assistant Community Manager- The Pointe at Neptune

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    "title": "Assistant Community Manager- The Pointe at Neptune",
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    "datePosted": "2024-06-06T08:36:03.379Z",
    "description": "<h2>Overview</h2>\n<p> </p>\n<p></p>\n<p> </p>\n<p>Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company. With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation. Given ongoing construction and development plans, </p>\n<p>our current apartment portfolio of 6,000 plus units is expected to double in the next couple of years and rise to over 12,000 units in the next five years. </p>\n<p>Given our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board. </p>\n<p> </p>\n<p>We're currently seeking an<strong> Assistant Community Manager </strong>for our multi-family portfolio of properties. </p>\n<p> Candidate will work full-time at <strong>The Pointe at Neptune,</strong> located in Neptune, NJ </p>\n<p> </p>\n<p><strong>Position Overview</strong>The Assistant Community Manager plays a critical role in supporting the Regional Manager in maximizing the financial performance and operational success of the community. </p>\n<p>This position assists with resident relations, leasing and marketing efforts, financial tracking, property maintenance coordination, and compliance to ensure a high-quality living experience for residents.</p>\n<h2>Responsibilities</h2>\n<p><strong>Responsibilities</strong></p>\n<p><strong>Operational & Financial Support</strong></p>\n<ul>\n <li>Assist the Regional Manager in executing strategic initiatives to achieve financial and occupancy goals.</li>\n <li>Support the preparation and monitoring of the property's budget, including tracking expenses, analyzing financial reports, and identifying cost-saving opportunities.</li>\n <li>Assist with rent collection, delinquency follow-up, and maintaining accurate financial records.</li>\n <li>Review and process invoices using RealPage software and assist in budget forecasting.</li>\n <li>Partner with the leasing team to drive occupancy, renewals, and revenue growth.</li>\n <li>Help oversee vendor relationships, ensuring services align with budget and quality expectations.</li>\n</ul>\n<p><strong>Resident Relations & Customer Service</strong></p>\n<ul>\n <li>Serve as a point of contact for resident inquiries, service requests, and escalations, ensuring prompt resolution to maintain high resident satisfaction.</li>\n <li>Assist in organizing community events and engagement initiatives to foster a strong resident community.</li>\n <li>Address lease violations, notices, and legal matters as needed, including handling Court/Township requirements under the Regional Manager’s guidance.</li>\n</ul>\n<p><strong>Property & Compliance Management</strong></p>\n<ul>\n <li>Assist in maintaining the community’s “curb appeal” and ensuring vacant units are market-ready.</li>\n <li>Help oversee maintenance operations, including coordinating work orders, inspections, and capital improvement projects. </li>\n</ul>\n<ul>\n <li>Support compliance with all company policies, local regulations, and fair housing laws.</li>\n <li>Ensure accurate and timely data entry in RealPage for resident and applicant records.</li>\n</ul>\n<p><strong>Leadership & Team Collaboration</strong></p>\n<ul>\n <li>Support and mentor leasing and administrative staff to ensure efficient daily operations.</li>\n <li>Help manage staff scheduling and workflow to meet operational goals, including move-ins, move-outs, and make-ready timelines.</li>\n <li>Collaborate with the Regional Manager to enhance team performance through training and professional development.</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>Qualifications and Skills</strong></p>\n<ul>\n <li>Minimum of 3 years of experience in property management, leasing, or hospitality.</li>\n <li>Experience with budget management, financial reporting, and rent collection.</li>\n <li>Strong customer service, problem-solving, and communication skills.</li>\n <li>Proficiency in RealPage or similar property management software.</li>\n <li>Knowledge of local landlord-tenant laws and fair housing regulations.</li>\n <li>Ability to multitask in a fast-paced environment and work collaboratively with leadership and team members.</li>\n</ul>\n<p><strong>Key Performance Metrics (Balanced Scorecard)</strong></p>\n<ul>\n <li>Rent collection and delinquency reduction.</li>\n <li>Customer satisfaction and resident retention rates.</li>\n <li>Occupancy and leasing performance.</li>\n <li>Budget adherence and cost control.</li>\n <li>Timeliness of maintenance requests and unit turnovers.</li>\n</ul> \n<p> </p>\n<p><strong> </strong></p>\n<p>In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits, </p>\n<p>life insurance, a 401(k) and a corporate team environment with opportunity of advancement.</p>\n<p>Also includes on-site company fitness gym, discounts on housing and home appliances. </p>\n<p> </p>\n<p> </p>\n<p> </p>\n<p><strong><em>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</em></strong></p>",
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