Dental Receptionist

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  "last_changed_at": "2026-05-31T19:06:01.922Z",
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    "city": "Canby",
    "jobId": 465244,
    "level": "Entry",
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    "jobShift": "Day",
    "jobTitle": "Dental Receptionist",
    "location": "Canby Clinic - Canby, OR 97013",
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    "description": "<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong><u>Who We Are:</u></strong></span></p>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\">Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.</span></p>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><em>NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.</em></span></p>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong><u>Why work with us?</u></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\">We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.</span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\">We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays (10 for Veterans), health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.</span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\">Our employees voted NHC a Top Workplace in 2020, 2021, 2022,&nbsp;2023, 2024 and 2025!</span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Job Title:&nbsp;&nbsp;</strong>Dental Receptionist<br />\n<strong>Department:&nbsp;&nbsp;</strong>Dental<br />\n<strong>Reports To:&nbsp;</strong> Clinic Manager<br />\n<strong>Work Type:</strong>&nbsp; On-Site<br />\n<strong>Classification:</strong>&nbsp;Part-Time,&nbsp;</span>Monday 7:00am - 6:00pm<br />\n<span style=\"font-family:Verdana,Geneva,sans-serif\"><strong>Language Differential:&nbsp;&nbsp;</strong>Eligible</span></p>\n\n<p style=\"margin-left:0in; margin-right:0in; text-align:center\"><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong><u>SUMMARY</u></strong></span></p>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\">The Dental Receptionist will provide exceptional and compassionate customer service to patients and visitors and demonstrate the values of NHCs mission. The Dental Receptionist will perform front office responsibilities related to delivering quality patient care in a clinical setting and the ability to support patients in need of assistance (filling out paperwork, etc.). This position is responsible for collecting and recording patient information when checking patients in and scheduling appointments.</span></p>\n\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><strong><u>Essential Job Duties</u></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\">Welcomes patients and visitors in person or virtually, and answers inquiries with a friendly demeanor and professionalism</span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\">Gathers visit reason, accurately schedules return visits and confirms in-person and virtual appointments, enters patients&rsquo; information by obtaining, recording, and updating demographic and financial information into EHR (EPIC Wisdom)</span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\">Checks patients in and verifying that patient information is accurate</span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\">Processes co-payments and completes daily deposit reconciliation and assists with bank runs</span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\">Scrubs upcoming schedules and patient charts daily for any missing information, payments due or other information to be collected at check-in</span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\">Confirms patients&rsquo; insurance eligibility and coverage information</span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\">Scans &amp; indexes documentation into medical records according to NHCs policies and procedures</span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\">Receives, documents, and routes messages and to appropriate clinical staff</span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\">Assists in new employee training on specific tasks, as needed</span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\">Works collaboratively in a team environment with a spirit of cooperation</span></li>\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif\">Performs other duties as assigned</span></li>\n</ul>\n",
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Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.\\n\\nNHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.\\n\\nWhy work with us?\\n\\n\\n\\tWe are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.\\n\\tWe offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays (10 for Veterans), health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.\\n\\tOur employees voted NHC a Top Workplace in 2020, 2021, 2022,&nbsp;2023, 2024 and 2025!\\n\\n\\n&nbsp;\\n\\nJob Title:&nbsp;&nbsp;Dental Receptionist\\nDepartment:&nbsp;&nbsp;Dental\\nReports To:&nbsp; Clinic Manager\\nWork Type:&nbsp; On-Site\\nClassification:&nbsp;Part-Time,&nbsp;Monday 7:00am - 6:00pm\\nLanguage Differential:&nbsp;&nbsp;Eligible\\n\\nSUMMARY\\n\\nThe Dental Receptionist will provide exceptional and compassionate customer service to patients and visitors and demonstrate the values of NHCs mission. The Dental Receptionist will perform front office responsibilities related to delivering quality patient care in a clinical setting and the ability to support patients in need of assistance (filling out paperwork, etc.). This position is responsible for collecting and recording patient information when checking patients in and scheduling appointments.\\n\\nEssential Job Duties\\n\\n\\n\\tWelcomes patients and visitors in person or virtually, and answers inquiries with a friendly demeanor and professionalism\\n\\tGathers visit reason, accurately schedules return visits and confirms in-person and virtual appointments, enters patients&rsquo; information by obtaining, recording, and updating demographic and financial information into EHR (EPIC Wisdom)\\n\\tChecks patients in and verifying that patient information is accurate\\n\\tProcesses co-payments and completes daily deposit reconciliation and assists with bank runs\\n\\tScrubs upcoming schedules and patient charts daily for any missing information, payments due or other information to be collected at check-in\\n\\tConfirms patients&rsquo; insurance eligibility and coverage information\\n\\tScans &amp; indexes documentation into medical records according to NHCs policies and procedures\\n\\tReceives, documents, and routes messages and to appropriate clinical staff\\n\\tAssists in new employee training on specific tasks, as needed\\n\\tWorks collaboratively in a team environment with a spirit of cooperation\\n\\tPerforms other duties as assigned\\n\\nQualificationsQUALIFICATIONS\\n\\nEducation and/or Experience\\n\\n\\n\\tThis position requires a high school diploma or equivalent\\n\\tAt least one year experience in a fast-paced customer service setting is required, preferably in a dental or healthcare setting\\n\\tPrevious Epic or EHR experience is preferred\\n\\tBasic knowledge of dental terminology is preferred\\n\\tAbility to fluently speak, read, and write in Spanish is highly preferred\\n\\n\\nKnowledge, Skills, Abilities &amp; Behaviors\\n\\n\\n\\tAbility to communicate professionally, both verbally and in writing with a service-oriented approach, sometimes in stressful circumstances\\n\\tBasic knowledge of dental terminology and insurance billing terms\\n\\tAbility to enter in data accurately with attention to detail\\n\\tAbility to maintain confidentiality and comply with HIPAA policies\\n\\tAbility to work in a fast-paced environment\\n\\tAbility to utilize multiple line telephone\\n\\tAbility to learn and adapt to changing information and/or policies and procedures\\n\\tMust be able to display sensitivity to the population and patients served\\n\\tMust be able to demonstrate a record of reliable attendance and punctuality\\n\\tWorking knowledge and proficiency of MS Office Suite (Outlook, Word, Excel) and desktop publishing software\\n\\tAbility to proficiently use EPIC Wisdom Electronic Health Record\\n\\n\\nWORKING CONDITIONS\\n\\n\\n\\tRegularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.\\n\\tFrequently stand and walk around the office to gather supplies, required to do filing, use office equipment.\\n\\tOccasionally stoop and lift or move objects, equipment and supplies weighing approximately 10-20 pounds up to 40-50 pounds.\\n\\tThe noise level in the work environment is usually moderate to high.\\n\\n\\nNeighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.\",\"responsibilities\":\"Who We Are:\\n\\nNeighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.\\n\\nNHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.\\n\\nWhy work with us?\\n\\n\\n\\tWe are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.\\n\\tWe offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays (10 for Veterans), health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.\\n\\tOur employees voted NHC a Top Workplace in 2020, 2021, 2022,&nbsp;2023, 2024 and 2025!\\n\\n\\n&nbsp;\\n\\nJob Title:&nbsp;&nbsp;Dental Receptionist\\nDepartment:&nbsp;&nbsp;Dental\\nReports To:&nbsp; Clinic Manager\\nWork Type:&nbsp; On-Site\\nClassification:&nbsp;Part-Time,&nbsp;Monday 7:00am - 6:00pm\\nLanguage Differential:&nbsp;&nbsp;Eligible\\n\\nSUMMARY\\n\\nThe Dental Receptionist will provide exceptional and compassionate customer service to patients and visitors and demonstrate the values of NHCs mission. 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Behaviors\\n\\n\\n\\tAbility to communicate professionally, both verbally and in writing with a service-oriented approach, sometimes in stressful circumstances\\n\\tBasic knowledge of dental terminology and insurance billing terms\\n\\tAbility to enter in data accurately with attention to detail\\n\\tAbility to maintain confidentiality and comply with HIPAA policies\\n\\tAbility to work in a fast-paced environment\\n\\tAbility to utilize multiple line telephone\\n\\tAbility to learn and adapt to changing information and/or policies and procedures\\n\\tMust be able to display sensitivity to the population and patients served\\n\\tMust be able to demonstrate a record of reliable attendance and punctuality\\n\\tWorking knowledge and proficiency of MS Office Suite (Outlook, Word, Excel) and desktop publishing software\\n\\tAbility to proficiently use EPIC Wisdom Electronic Health Record\\n\\n\\nWORKING CONDITIONS\\n\\n\\n\\tRegularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.\\n\\tFrequently stand and walk around the office to gather supplies, required to do filing, use office equipment.\\n\\tOccasionally stoop and lift or move objects, equipment and supplies weighing approximately 10-20 pounds up to 40-50 pounds.\\n\\tThe noise level in the work environment is usually moderate to high.\\n\\n\\nNeighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.\",\"experienceRequirements\":\"QUALIFICATIONS\\n\\nEducation and/or Experience\\n\\n\\n\\tThis position requires a high school diploma or equivalent\\n\\tAt least one year experience in a fast-paced customer service setting is required, preferably in a dental or healthcare setting\\n\\tPrevious Epic or EHR experience is preferred\\n\\tBasic knowledge of dental terminology is preferred\\n\\tAbility to fluently speak, read, and write in Spanish is highly preferred\\n\\n\\nKnowledge, Skills, Abilities &amp; 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repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.\\n\\tFrequently stand and walk around the office to gather supplies, required to do filing, use office equipment.\\n\\tOccasionally stoop and lift or move objects, equipment and supplies weighing approximately 10-20 pounds up to 40-50 pounds.\\n\\tThe noise level in the work environment is usually moderate to high.\\n\\n\\nNeighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.\",\"industry\":\"Customer Service\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"High School Diploma or Equivalent\"}",
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    "qualifications": "<p style=\"margin-left:0in;margin-right:0in;text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>QUALIFICATIONS</u></strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Education and/or Experience</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">This position requires a high school diploma or equivalent</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">At least one year experience in a fast-paced customer service setting is required, preferably in a dental or healthcare setting</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Previous Epic or EHR experience is preferred</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Basic knowledge of dental terminology is preferred</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#444444;\">Ability to fluently speak, read, and write in Spanish is highly preferred</span></strong></span></span></li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Knowledge, Skills, Abilities &amp; Behaviors</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to communicate professionally, both verbally and in writing with a service-oriented approach, sometimes in stressful circumstances</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Basic knowledge of dental terminology and insurance billing terms</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to enter in data accurately with attention to detail</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to maintain confidentiality and comply with HIPAA policies</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to work in a fast-paced environment</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to utilize multiple line telephone</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to learn and adapt to changing information and/or policies and procedures</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Must be able to display sensitivity to the population and patients served</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Must be able to demonstrate a record of reliable attendance and punctuality</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Working knowledge and proficiency of MS Office Suite (Outlook, Word, Excel) and desktop publishing software</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to proficiently use EPIC Wisdom Electronic Health Record</span></span></li>\n</ul>\n\n<p style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>WORKING CONDITIONS</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><u>Regularly</u> sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><u>Frequently </u>stand and walk around the office to gather supplies, required to do filing, use office equipment.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><u>Occasionally</u> stoop and lift or move objects, equipment and supplies weighing approximately 10-20 pounds up to 40-50 pounds.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">The noise level in the work environment is usually moderate to high.</span></span></li>\n</ul>\n\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><em>Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.</em></span></span></p>",
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