Poker Dual Rate Supervisor/Dealer

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        "LocationName": "Horseshoe Tunica"
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    "CorporateDescriptionStr": "Horseshoe Casino is the premier casino of the Mid-South.&nbsp; Horseshoe has been #1 since day one.&nbsp; We know what gamblers want.&nbsp; The casino boast over 1300 slot and video poker machines and largest table games area in the South.&nbsp; We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge.&nbsp; Make a bet on your favorite team in The Book.&nbsp; We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks.&nbsp; Horseshoe Tunica is a throwback to gaming’s golden age. Here you’ll find everything a real gambler wants, and more.<br/>",
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    "ExternalQualificationsStr": "<ul><li>Thorough knowledge of all poker games and operations.</li><li>Two years experience as a poker dealer in a casino environment.</li><li>One year supervisory experience in poker room operations.</li><li>Must be able to maneuver to all areas of the hotel</li><li>Must be able to lift up to 10 pounds</li><li>Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.</li><li>Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier.</li><li>Must be able to work at a fast pace and in stressful situations.</li><li>Must be able to read, write, speak and understand basic English.</li><li>Must be able to respond to visual and aural cues.</li></ul>",
    "InternalQualificationsStr": "<ul><li>Thorough knowledge of all poker games and operations.</li><li>Two years experience as a poker dealer in a casino environment.</li><li>One year supervisory experience in poker room operations.</li><li>Must be able to maneuver to all areas of the hotel</li><li>Must be able to lift up to 10 pounds</li><li>Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.</li><li>Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier.</li><li>Must be able to work at a fast pace and in stressful situations.</li><li>Must be able to read, write, speak and understand basic English.</li><li>Must be able to respond to visual and aural cues.</li></ul>",
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    "ExternalResponsibilitiesStr": "<ul><li>Responsible for dealers being upbeat and friendly while also taking responsibility for following dealing procedures and keeping proper game pace.</li><li>Inspires with a clear direction and gets others excited about being a part of the company.</li><li>Consistently demonstrates superior customer service skills and acts as a positive role model for all employees.</li><li>Conveys positive energy and enthusiasm focusing on the guest interaction.</li><li>Continuously improves service by assessing service problems using player feedback or data.</li><li>Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team.</li><li>Immediately addresses service issues and follows up to ensure guest satisfaction.</li><li>Keeps team well informed of property promotions and events and is present and visible at customer events.</li><li>Takes personal responsibility for creating an atmosphere of luck.</li><li>Ensures proper procedure is used by all dealers under supervision.</li><li>Verifies all gaming table transactions in supervised area.</li><li>Verifies issuance of credit after completion of all authorization procedures. Issues to customers the proper amount of gaming chips after completion of the credit authorization procedures.</li><li>Conducts assigned game according to procedure.</li><li>Exchanges cash for gaming chips according to procedure.</li><li>Cooperates with other Dealers when assigned to the same game (Craps).</li><li>Controls pace of the game. Informs the Casino Games Supervisor of any request or unusual play.</li><li>Must be able to stand for extended periods of time.</li><li>Employees will be evaluated periodically to determine suitability to continue in dual-rate function.</li><li>Position is located in a cigarette smoke environment.</li><li>Inspires others by demonstrating a high level of commitment and energy in all endeavors.</li><li>Consistently demonstrates superior customer service skills and acts as a positive role model for all employees.&nbsp;</li><li>Conveys positive energy and enthusiasm focusing on the customer interaction.&nbsp;</li></ul>",
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