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Customer Service Representative

Ibfhqy Fa Ocs Oraclecloud Com CX 1 · Kailua, HI, United States; Kailua Branch, Kailua, HI, US · On Site · Active · $19 · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyIbfhqy Fa Ocs Oraclecloud Com CX 1
TitleCustomer Service Representative
Normalized title-
Department / teamBranches
LocationKailua, HI, United States
Work modelOn Site
Employment typeFull Time
Salary$19
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-14 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-20

Related slices

PageWhat it containsOpen
Company jobsActive postings from Ibfhqy Fa Ocs Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Kailua.Open
Department jobsActive postings in Branches.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyIbfhqy Fa Ocs Oraclecloud Com CX 1
Sourcec58870d5-4db6-453a-8cad-1c63cd7927a3
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, full-time Customer Service Representative I to join our Kailua Branch in Oahu. In this role, you will provide quality customer service to bank customers both inside and outside the branch, promoting the Bank’s products and services which includes informing the customer of benefits and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting a professional image and appearance as a representative of the Bank. Compensation Pay range is $19.00 - 22.50/hr., commensurate with experience; plus sales incentives. Branch Hours Monday - Friday 8:00AM - 4:30PM (hours may vary) Responsibilities In this role, you will provide quality customer service to bank customers both inside and outside the branch, promoting the Bank’s products and services which includes informing the customer of benefits and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting a professional image and appearance as a representative of the Bank. Qualifications The Ideal Candidate Will Have: Associates degree in business and/or equivalent work skills required. Upon acceptance into the position, mandatory completion of FHB CSR School. Minimum of 2 years as a commercial savings teller in a financial institution (i.e., within FHB, minimum two years teller/clerk teller experience) or two years in a retail sales environment selling products and services. Strong verbal and interpersonal communication skills required to perform sales presentations to individuals and groups. Ability to use judgement and discretion regarding customer transactions and confidential information required. PC skills in word processing required. Must be able to type 35wpm.

Full job record

Job IDe462de7304fab8c9625610b542dc27e79317f2d8
Org ID6bc48727-4ddc-4f86-88c4-7f1f47ef1d57
Source IDc58870d5-4db6-453a-8cad-1c63cd7927a3
Board IDc58870d5-4db6-453a-8cad-1c63cd7927a3
Provideroracle_hcm
Provider Job Key215
TitleCustomer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextKailua, HI, United States; Kailua Branch, Kailua, HI, US
DepartmentBranches
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionHI
CityKailua
Salary RawPay range is $19.00 - 22
Salary Min19
Salary Max—
Salary CurrencyUSD
Salary Period—
Source URLhttps://ibfhqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/215
Apply URLhttps://ibfhqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/215
First Seen At2026-05-31 18:08:28Z
Last Seen At2026-06-20 12:25:25Z
Last Checked At2026-06-20 12:25:25Z
Last Changed At2026-05-31 18:08:28Z
Inactive At—
Source Posted At2026-05-14 20:03:56Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ibfhqy.fa.ocs.oraclecloud.com|CX_1/date=2026-06-20/2026-06-20T12-25-07-350Z-2e0a87d6f95f135eb382250e61830237f1fa1a6bafa0d7b0675049fd97c8ec05.json
Event Fields
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  "last_changed_at": "2026-05-31T18:08:28.165Z",
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Parsed Structured
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  "salary_max": null,
  "salary_min": 19,
  "inferred_at": "2026-06-20T12:25:25.915Z",
  "launch_scope": {
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  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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    "ExternalDescriptionStr": "<p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 11px; orphans: 2; padding: 5px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, full-time Customer Service Representative I to join our Kailua Branch in Oahu. In this role, you will provide quality customer service to bank customers both inside and outside the branch, promoting the Bank’s products and services which includes informing the customer of benefits and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting a professional image and appearance as a representative of the Bank.</span></span></p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 1rem; orphans: 2; padding: 5px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; margin: 0px; padding: 0px;\"><strong>Compensation</strong></span></span></p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 1rem; orphans: 2; padding: 5px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; margin: 0px; padding: 0px;\">Pay range is $19.00 - 22.50/hr., commensurate with experience; plus sales incentives.&nbsp;</span></span></p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 11px; orphans: 2; padding: 5px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\"><strong>Branch Hours</strong></span></span></p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 1rem; orphans: 2; padding: 5px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: normal; margin: 0px; padding: 0px;\">Monday - Friday 8:00AM - 4:30PM (hours may vary)</span></span></p>",
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    "ExternalQualificationsStr": "<p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 1rem; orphans: 2; padding: 5px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; margin: 0px; padding: 0px;\"><strong style=\"box-sizing: border-box; font-weight: bolder; margin: 0px; padding: 0px;\">The Ideal Candidate Will Have:</strong></span></span></p><ul style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Roboto, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin-bottom: 1rem; margin-right: 0px; margin-top: 0px; orphans: 2; padding: 0px 0px 0px 2rem; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Associates degree in business and/or equivalent work skills required. Upon acceptance into the&nbsp;position, mandatory completion of FHB CSR School.</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Minimum of <u>2</u> years as a commercial savings teller in a financial institution (i.e., within FHB, minimum two years teller/clerk teller experience) or two years in a retail sales environment selling products and services.</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Strong verbal and interpersonal communication skills required to perform sales presentations to individuals and groups.</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Ability to use judgement and discretion regarding customer transactions and confidential information required.</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">PC skills in word processing required.</span></span></p></li><li style=\"box-sizing: border-box; font-family: arial, helvetica, sans-serif; font-size: 12pt; line-height: 18px; margin-bottom: 11px; margin-right: 0px; margin-top: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12pt; line-height: 17.12px; margin: 0px; padding: 0px;\">Must be able to type 35wpm.</span></span></p></li></ul>",
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    "ExternalResponsibilitiesStr": "<p><span style=\"background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif;\"><span style=\"-webkit-text-stroke-width: 0px; display: inline !important; float: none; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">In this role, you will provide quality customer service to bank customers both inside and outside the branch, promoting the Bank’s products and services which includes informing the customer of benefits and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting a professional image and appearance as a representative of the Bank.</span></span></p>",
    "InternalResponsibilitiesStr": "<p><span style=\"background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif;\"><span style=\"-webkit-text-stroke-width: 0px; display: inline !important; float: none; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">In this role, you will provide quality customer service to bank customers both inside and outside the branch, promoting the Bank’s products and services which includes informing the customer of benefits and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting a professional image and appearance as a representative of the Bank.</span></span></p>",
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        "LocationId": 300000004675190,
        "PostalCode": "96734",
        "TownOrCity": "Kailua",
        "AddressLine1": "705 Kailua Rd",
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        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Kailua Branch"
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    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "On-site",
    "BusinessUnitId": 300000004604227,
    "OrganizationId": 1,
    "PostingEndDate": null,
    "LegalEmployerId": 300000004348226,
    "PrimaryLocation": "Kailua, HI, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": "ORA_ON_SITE",
    "BeFirstToApplyFlag": true,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, full-time Customer Service Representative to join our Kailua Branch on Oahu.",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://ibfhqy.fa.ocs.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%22215%22,siteNumber=CX_1",
    "http_status": 200,
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}
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Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/e462de7304fab8c9625610b542dc27e79317f2d8?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/6bc48727-4ddc-4f86-88c4-7f1f47ef1d57JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/c58870d5-4db6-453a-8cad-1c63cd7927a3JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/e462de7304fab8c9625610b542dc27e79317f2d8/eventsJSON

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