Lead Medical Assistant

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    "heading": "Lead Medical Assistant",
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    "description_html": "<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background:#e0e0e0;\"><b>Fair Haven Community Health Care </b></span></span></span></p><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:107%;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:107%;\">For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.</span></span></span></span></span><br><br><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background:#e0e0e0;\"><b>Job purpose</b></span><br><br><span style=\"background:#FFFFFF;\">The Lead Medical Assistant works with clinicians and nurses to provide high quality, cost effective medical care to patients in a patient centered medical home that is consistent with Fair Haven Community Health Center (FHCHC) policies and missions.</span><br><br><span style=\"background:#e0e0e0;\"><b>Duties and responsibilities</b></span></span></span></p><ul><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Anticipate the needs of the patient and clinical team, prepare patients in an efficient manner ensuring a smooth, consistent workflow. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Prepare patients in advance of seeing the clinician as appropriate based on the visit type, chief complaint and clinician’s preference. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Perform tasks related to the visit that may include: documentation of chief complaint, review of medications and allergies, vital signs, completing preventive health screenings based on the age and sex of the patient, perform lab testing and/or procedures with a clinician order or per standing orders. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Answer and document incoming patient calls and respond to patients under the direction of the nurse and/or clinician. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Assist with administrative tasks as needed for patient care including but not limited to completing   patient forms, scheduling patient appointments, and scanning patient information into EPIC. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Perform interpreting services (if qualified as a Spanish Language Interpreter) </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Perform other necessary duties as required by FHCHC to achieve the goal of providing excellent primary health care in a patient centered medical home.</span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Participate in pod functions such as huddles and pod meetings. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Participate in team and departmental meetings.</span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Ensure patient confidentiality and safety per FHCHC policy. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Adhere to all health, safety and infection control protocols/policies. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Provide excellent customer service and culturally competent care. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Functions as an effective and competent team member, demonstrates ability to work effectively in a team environment. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Portray a pleasant and respectful attitude when: communicating with coworkers, patients, and internal and external clients; accepting direction and delegated tasks; and receiving constructive criticism.         </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Engage in performance improvement activities and act as an agent of positive change by looking for innovative ways to improve processes and advance clinical excellence. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Positively represents FHCHC in all internal and external encounters.</span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Trains other Medical Assistants and supports the nursing department in the oversight or completion of projects.</span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Additional duties as assigned.</span></span></li></ul><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background:#e0e0e0;\"><b>Qualifications</b></span><br><br>Three (3) or more years of Medical Assistant experience with a Medical Assistant program (diploma) from an accredited school or be certified as a medical assistant. Basic Life Support Certification is required.<br><br>Proficient computer skills, thorough knowledge of medical terminology and relevant procedures required. Must be a critical thinker with problem solving abilities with both oral and written proficiency in English, bi-lingual fluency in Spanish preferred. Must successfully complete the Preceptor Training Program within the first 90 days. </span></span></p><p></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><u><strong>American with Disabilities Requirements:</strong></u></span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.</span></span></p>",
    "description_text": "Fair Haven Community Health Care\n For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.\n Job purpose\n The Lead Medical Assistant works with clinicians and nurses to provide high quality, cost effective medical care to patients in a patient centered medical home that is consistent with Fair Haven Community Health Center (FHCHC) policies and missions.\n Duties and responsibilities\n Anticipate the needs of the patient and clinical team, prepare patients in an efficient manner ensuring a smooth, consistent workflow.\n Prepare patients in advance of seeing the clinician as appropriate based on the visit type, chief complaint and clinician’s preference.\n Perform tasks related to the visit that may include: documentation of chief complaint, review of medications and allergies, vital signs, completing preventive health screenings based on the age and sex of the patient, perform lab testing and/or procedures with a clinician order or per standing orders.\n Answer and document incoming patient calls and respond to patients under the direction of the nurse and/or clinician.\n Assist with administrative tasks as needed for patient care including but not limited to completing   patient forms, scheduling patient appointments, and scanning patient information into EPIC.\n Perform interpreting services (if qualified as a Spanish Language Interpreter)\n Perform other necessary duties as required by FHCHC to achieve the goal of providing excellent primary health care in a patient centered medical home.\n Participate in pod functions such as huddles and pod meetings.\n Participate in team and departmental meetings.\n Ensure patient confidentiality and safety per FHCHC policy.\n Adhere to all health, safety and infection control protocols/policies.\n Provide excellent customer service and culturally competent care.\n Functions as an effective and competent team member, demonstrates ability to work effectively in a team environment.\n Portray a pleasant and respectful attitude when: communicating with coworkers, patients, and internal and external clients; accepting direction and delegated tasks; and receiving constructive criticism.\n Engage in performance improvement activities and act as an agent of positive change by looking for innovative ways to improve processes and advance clinical excellence.\n Positively represents FHCHC in all internal and external encounters.\n Trains other Medical Assistants and supports the nursing department in the oversight or completion of projects.\n Additional duties as assigned.\n Qualifications\nThree (3) or more years of Medical Assistant experience with a Medical Assistant program (diploma) from an accredited school or be certified as a medical assistant. Basic Life Support Certification is required.\nProficient computer skills, thorough knowledge of medical terminology and relevant procedures required. Must be a critical thinker with problem solving abilities with both oral and written proficiency in English, bi-lingual fluency in Spanish preferred. Must successfully complete the Preceptor Training Program within the first 90 days.\n American with Disabilities Requirements:\n External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.\n Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.",
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      "title": "Lead Medical Assistant",
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      "datePosted": "2026-06-05",
      "description": "<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background:#e0e0e0;\"><b>Fair Haven Community Health Care </b></span></span></span></p><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:107%;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:107%;\">For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.</span></span></span></span></span><br><br><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background:#e0e0e0;\"><b>Job purpose</b></span><br><br><span style=\"background:#FFFFFF;\">The Lead Medical Assistant works with clinicians and nurses to provide high quality, cost effective medical care to patients in a patient centered medical home that is consistent with Fair Haven Community Health Center (FHCHC) policies and missions.</span><br><br><span style=\"background:#e0e0e0;\"><b>Duties and responsibilities</b></span></span></span></p><ul><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Anticipate the needs of the patient and clinical team, prepare patients in an efficient manner ensuring a smooth, consistent workflow. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Prepare patients in advance of seeing the clinician as appropriate based on the visit type, chief complaint and clinician’s preference. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Perform tasks related to the visit that may include: documentation of chief complaint, review of medications and allergies, vital signs, completing preventive health screenings based on the age and sex of the patient, perform lab testing and/or procedures with a clinician order or per standing orders. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Answer and document incoming patient calls and respond to patients under the direction of the nurse and/or clinician. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Assist with administrative tasks as needed for patient care including but not limited to completing   patient forms, scheduling patient appointments, and scanning patient information into EPIC. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Perform interpreting services (if qualified as a Spanish Language Interpreter) </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Perform other necessary duties as required by FHCHC to achieve the goal of providing excellent primary health care in a patient centered medical home.</span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Participate in pod functions such as huddles and pod meetings. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Participate in team and departmental meetings.</span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Ensure patient confidentiality and safety per FHCHC policy. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Adhere to all health, safety and infection control protocols/policies. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Provide excellent customer service and culturally competent care. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Functions as an effective and competent team member, demonstrates ability to work effectively in a team environment. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Portray a pleasant and respectful attitude when: communicating with coworkers, patients, and internal and external clients; accepting direction and delegated tasks; and receiving constructive criticism.         </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Engage in performance improvement activities and act as an agent of positive change by looking for innovative ways to improve processes and advance clinical excellence. </span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Positively represents FHCHC in all internal and external encounters.</span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Trains other Medical Assistants and supports the nursing department in the oversight or completion of projects.</span></span></li><li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Additional duties as assigned.</span></span></li></ul><p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background:#e0e0e0;\"><b>Qualifications</b></span><br><br>Three (3) or more years of Medical Assistant experience with a Medical Assistant program (diploma) from an accredited school or be certified as a medical assistant. Basic Life Support Certification is required.<br><br>Proficient computer skills, thorough knowledge of medical terminology and relevant procedures required. Must be a critical thinker with problem solving abilities with both oral and written proficiency in English, bi-lingual fluency in Spanish preferred. Must successfully complete the Preceptor Training Program within the first 90 days. </span></span></p><p></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><u><strong>American with Disabilities Requirements:</strong></u></span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.</span></span></p>",
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