Sales & Catering Coordinator

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    "description": "<p><strong>SUMMARY</strong>:<br />\nAssists and supports the Sales &amp; Catering Department by performing the following duties.</p>\n<p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)</strong><br />\n•    Performs general administrative duties including typing, filing, word processing, and answering phones and taking detailed messages.<br />\n•    Answers phones and takes detailed messages <br />\n•    Coordinates catering and group related activities <br />\n•    Maintains a filing system, reports, and pertinent hotel records.<br />\n•    Answers/ forwards client requests, complaints or questions in a courteous and timely manner.<br />\n•    Data entry, prepares contracts, BEO’s, proposals, group pick up report, daily events report<br />\n•    Compose and reply to correspondence based on organizational practice, policies, and procedures.<br />\n•    Efficiently handle inquiries in absence of Director<br />\n•    Collaborate with Sales, Marketing, and Catering Department with purchases of any supply needed.<br />\n•    Attend department and hotel meetings as necessary<br />\n•    Liaison for group contacts during contracting and arrival <br />\n•    Verify group blocks transfer correctly from any system to PMS including rooms and rates. As well as input group reservations into PMS<br />\n•    Coordinates and services convention business from the time of assignment through meeting dates until final payment of account <br />\n•    Contribute effective ideas to client strategic planning and analysis processes<br />\n•    Ensure all activities and services are performed to planned specifications to help ensure guest satisfaction and repeat business<br />\n•    Ensure that all BEO’s and paperwork has been completed properly and on a timely basis<br />\n•    Ensures proper billing to guest folios and master accounts<br />\n•    Contribute to overall team success by identifying problems and proactively seeking out methods to improve self-performance and/or efficiency of an operation or task <br />\n•    Works closely with the F&amp;B Management Team <br />\n•    Enter Amenities, Print Amenity Card &amp; Envelope    <br />\n•    Prep and check the spaces prior to meetings, inclusive of in-house meetings<br />\n•    Coordinates functions and activities with other department heads as appropriate including all in-house department meetings and events.<br />\n•    Complete Permit Request &amp; Hold Harmless/ Liability Form<br />\n•    Contact clients for social events regarding upcoming payment<br />\n•    Adheres to all Trump Miami Service Standards.<br />\n•    Additional duties and responsibilities assigned</p>",
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