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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12.75pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">What Do We Offer?</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12.75pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">At UniUni, we provide exciting opportunities for employees to grow and achieve their career goals. We value both lateral moves and vertical promotions—believing that all roles should enhance your skills, broaden your experience, and help you build a rewarding career. If you are ready to join UniUni’s dynamic team, work hard, and have fun doing it, we invite you to apply and become part of our success story.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12.75pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12.75pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Responsibilities</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">Manage and nurture key client relationships</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;to ensure long-term partnerships and satisfaction.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"white-space:pre-wrap;\">Serve as the primary&nbsp;</span><b><strong style=\"white-space:pre-wrap;\">point of contact for key accounts</strong></b><span style=\"white-space:pre-wrap;\">, addressing inquiries, concerns, and service requests in a timely manner.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">Analyze client needs</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;and develop customized solutions to enhance their logistics experience.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">Monitor and track</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;key account parcel deliveries, proactively resolving any service issues.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"white-space:pre-wrap;\">Conduct&nbsp;</span><b><strong style=\"white-space:pre-wrap;\">regular performance reviews</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;with key accounts and provide data-driven insights.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">Prepare and present tailored quotations</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;by applying pricing policies and market intelligence.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">Develop and maintain customer SOPs</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;to ensure consistency in service delivery.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"white-space:pre-wrap;\">Collaborate with internal teams to&nbsp;</span><b><strong style=\"white-space:pre-wrap;\">optimize service performance</strong></b><span style=\"white-space:pre-wrap;\">and improve customer experience.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">Track and manage account billing</strong></b><span style=\"white-space:pre-wrap;\">, ensuring invoices are processed and payments are collected on time.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">Identify growth opportunities</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;within existing key accounts to drive additional revenue.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"white-space:pre-wrap;\">Assist in the&nbsp;</span><b><strong style=\"white-space:pre-wrap;\">claims process</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;and ensure timely resolutions for key account clients.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"white-space:pre-wrap;\">Take on additional tasks as needed to support business objectives.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12.75pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Qualifications</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"white-space:pre-wrap;\">Bachelor’s degree in Business, Logistics, or a related field;&nbsp;</span><b><strong style=\"white-space:pre-wrap;\">MBA preferred</strong></b><span style=\"white-space:pre-wrap;\">.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">Minimum of 3 years of experience</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;in key account management, business development, or sales within the&nbsp;</span><b><strong style=\"white-space:pre-wrap;\">logistics industry (preferably small parcel last-mile delivery)</strong></b><span style=\"white-space:pre-wrap;\">.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"white-space:pre-wrap;\">Proven ability to&nbsp;</span><b><strong style=\"white-space:pre-wrap;\">develop and maintain strong client relationships</strong></b><span style=\"white-space:pre-wrap;\">while achieving business growth.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">Strong negotiation, communication, and interpersonal skills</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;with a customer-focused mindset.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"white-space:pre-wrap;\">Proficiency in&nbsp;</span><b><strong style=\"white-space:pre-wrap;\">CRM software</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;and Microsoft Office Suite.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">Analytical mindset</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;with the ability to interpret data and market trends for strategic decision-making.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><span style=\"white-space:pre-wrap;\">Ability to&nbsp;</span><b><strong style=\"white-space:pre-wrap;\">multitask in a fast-paced environment</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;and adapt to changing priorities.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">Willingness to travel</strong></b><span style=\"white-space:pre-wrap;\">&nbsp;as required.</span></li></ul>",
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