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Customer Service Representative I (CSR I) - FT - Griffin, Ga

1f9fd868 9bb1 4538 Ba91 2938503cc041 19000101 000001 · Griffin, GA, US, Griffin, GA · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company1f9fd868 9bb1 4538 Ba91 2938503cc041 19000101 000001
TitleCustomer Service Representative I (CSR I) - FT - Griffin, Ga
Normalized title-
Department / team-
LocationGriffin, GA, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-21 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from 1f9fd868 9bb1 4538 Ba91 2938503cc041 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Griffin.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company1f9fd868 9bb1 4538 Ba91 2938503cc041 19000101 000001
Source77eaa537-015b-4388-8530-a3d0d8e9d87e
ATS providerADP Workforce Now Recruiting

Description

United Bank Who We Are: United Bank offers exciting career opportunities and has a unique company mission and culture. We are an innovative and growing 121-year-old, $2.4 billion Community Bank, that proudly provides Signature Service to our customers, in 19 locations and 11 counties, throughout Middle Georgia. View Our Annual Magazine - OUR STORY . What We Offer: Career opportunities and growth . Competitive benefit package . Benefits include: paid employee health insurance, dental insurance, vision insurance, short-term disability insurance, paid long-term disability insurance, paid life insurance, 401(k) plan with employer contributions, Employee Stock Ownership Plan (ESOP) with employer contributions, flexible spending account (FSA), wellness program, employee assistance program, vacation time, sick time, paid federal holidays, and other unique perks. Flexibility Unique Culture Job Title: Customer Service Representative I (CSR I) Job Summary: The Customer Service Representative (CSR) serves as the first point of contact for our customers. This role is responsible for delivering exceptional Signature Service, building customer relationships, identifying customer needs, and supporting opening and maintaining individual and business accounts. The CSR uses a consultative approach to understand customer needs, recommend tailored products and services, and ensure a seamless banking experience. General Description/Duties: Duties include but are not limited to the following: Utilize a consultative sales approach to identify customers’ financial goals and recommend appropriate products and services. Open, maintain, and service a variety of deposit accounts and related financial services. Build and expand customer relationships through proactive outreach and follow-up. Resolve customer concerns by identifying root causes, implementing timely solutions, and ensuring complete resolution. Recognize cross-sell and referral opportunities and connect customers with appropriate internal partners. Accurately document and track customer interactions to support effective sales and service delivery. Maintain strict adherence to internal controls, policies, and operational procedures. Comply with all applicable federal and state banking regulations, including but not limited to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Customer Identification Program (CIP) requirements. Collaborate effectively with team members and business partners to support branch and organizational goals. Actively participate in ongoing training and professional development to remain current on products, services, and regulatory changes. Other duties as assigned. Requirements: High school diploma or equivalent required. Minimum of one (1) year of customer service and/or sales experience preferred (banking experience a plus). Demonstrated ability to build relationships and provide consultative solutions. Strong computer proficiency and comfort learning new technology platforms. Excellent verbal and written communication skills. Strong analytical thinking and problem-solving abilities. Detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Technologically proficient with the ability to quickly learn and adapt to new banking platforms, digital tools, and evolving financial technology. Comfortable assisting customers with digital banking services such as online banking, mobile apps, remote deposit capture, and other electronic services.

Full job record

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Org ID0f71e562-f3ff-4ee9-a858-c1250c8ecf35
Source ID77eaa537-015b-4388-8530-a3d0d8e9d87e
Board ID77eaa537-015b-4388-8530-a3d0d8e9d87e
Provideradp_workforcenow
Provider Job Key580495
TitleCustomer Service Representative I (CSR I) - FT - Griffin, Ga
Normalized Title—
Statusactive
Activeyes
Location TextGriffin, GA, US, Griffin, GA
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionGA
CityGriffin
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1f9fd868-9bb1-4538-ba91-2938503cc041&ccId=19000101_000001&lang=en_US&type=JS&jobId=580495&jwId=9206176361203_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1f9fd868-9bb1-4538-ba91-2938503cc041&ccId=19000101_000001&lang=en_US&type=JS&jobId=580495&jwId=9206176361203_1
First Seen At2026-05-31 18:36:33Z
Last Seen At2026-06-06 12:06:14Z
Last Checked At2026-06-06 12:06:14Z
Last Changed At2026-06-06 12:06:14Z
Inactive At—
Source Posted At2026-05-21 16:41:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=1f9fd868-9bb1-4538-ba91-2938503cc041|19000101_000001/date=2026-06-06/2026-06-06T12-06-13-581Z-346193368af105b85b381bcfd25855bc0bfeaf94031ed485f26d90eb9d445d6b.json
Event Fields
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  "active_status": "active"
}
Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p data-pasted=\"true\">&nbsp;<span style=\"font-size: 48px; font-family: arial, sans-serif; background-color: rgb(255, 255, 255); color: rgb(41, 105, 176);\"><strong><em>United Bank</em></strong></span></p><p><strong style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; box-sizing: border-box;\"><span style=\"font-size: 18px; color: rgb(41, 105, 176);\">Who We Are:</span></strong></p><p style='--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-size: 18px;\"><em style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box;\"><strong>United Bank</strong></em> offers exciting career opportunities and has a unique company mission and culture. We are an innovative and growing 121-year-old, $2.4 billion Community Bank, that proudly provides Signature Service to our customers, in 19 locations and 11 counties, throughout Middle Georgia.&nbsp;</span></p><p style='--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-size: 18px;\"><a href=\"https://www.accessunited.com/assets/files/xNuOEgYo/r/OurStory+2022+.pdf\" style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; background-color: rgba(0, 0, 0, 0); box-sizing: border-box; color: var(--link-color); font-weight: 400; text-decoration: none; outline: none;\" target=\"_blank\"><span style=\"color: rgb(41, 105, 176);\">View Our Annual Magazine - OUR STORY</span></a><span style=\"color: rgb(41, 105, 176);\">&nbsp;.</span></span></p><p style='--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-size: 18px;\"><strong style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; font-weight: 700; box-sizing: border-box;\"><span style=\"color: rgb(41, 105, 176);\">What We Offer:</span></strong></span></p><ul><li style='--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-size: 18px;\"><em style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box;\"><strong>Career opportunities and growth</strong></em><strong>.</strong></span></li><li style='--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-size: 18px;\"><em style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box;\"><strong>Competitive benefit package</strong>.</em> Benefits include: paid employee health insurance, dental insurance, vision insurance, short-term disability insurance, paid long-term disability insurance, paid life insurance, 401(k) plan with employer contributions, Employee Stock Ownership Plan (ESOP) with employer contributions, flexible spending account (FSA), wellness program, employee assistance program, vacation time, sick time, paid federal holidays, and other unique perks.</span></li><li style='--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-size: 18px;\"><em style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box;\"><strong>Flexibility</strong></em></span></li><li style='--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty, ); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><em style=\"--tw-shadow:0 0 transparent; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59,130,246,0.5); --tw-ring-offset-shadow:0 0 transparent; --tw-ring-shadow:0 0 transparent; box-sizing: border-box;\"><span style=\"font-size: 18px;\"><strong>Unique Culture</strong></span></em></li></ul><p data-pasted=\"true\"><br></p><p><strong><span style=\"font-size: 24px;\">Job Title: Customer Service Representative I (CSR I)</span></strong></p><p><br></p><p style=\"margin-left:0in;\" data-pasted=\"true\"><br></p><p style=\"margin-left:0in;\"><strong>Job Summary:</strong></p><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\">The Customer Service Representative (CSR) serves as the first point of contact for our customers. This role is responsible for delivering exceptional Signature Service, building customer relationships, identifying customer needs, and supporting opening and maintaining individual and business accounts. The CSR uses a consultative approach to understand customer needs, recommend tailored products and services, and ensure a seamless banking experience.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>General Description/Duties:</strong></p><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\">Duties include but are not limited to the following:</p><ul style=\"list-style-type: disc;margin-left: 0in;\"><li>Utilize a consultative sales approach to identify customers&rsquo; financial goals and recommend appropriate products and services.</li><li>Open, maintain, and service a variety of deposit accounts and related financial services.</li><li>Build and expand customer relationships through proactive outreach and follow-up.</li><li>Resolve customer concerns by identifying root causes, implementing timely solutions, and ensuring complete resolution.</li><li>Recognize cross-sell and referral opportunities and connect customers with appropriate internal partners.</li><li>Accurately document and track customer interactions to support effective sales and service delivery. Maintain strict adherence to internal controls, policies, and operational procedures.&nbsp;</li><li>Comply with all applicable federal and state banking regulations, including but not limited to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Customer Identification Program (CIP) requirements. Collaborate effectively with team members and business partners to support branch and organizational goals.</li><li>Actively participate in ongoing training and professional development to remain current on products, services, and regulatory changes.</li><li>Other duties as assigned.</li></ul><h2 style=\"margin-left:0in;\"><br></h2><p style=\"margin-left:0in;\"><strong>Requirements:</strong></p><ul style=\"list-style-type: disc;margin-left: 0in;\"><li>High school diploma or equivalent required.</li><li>Minimum of one (1) year of customer service and/or sales experience preferred (banking experience a plus).</li><li>Demonstrated ability to build relationships and provide consultative solutions.</li><li>Strong computer proficiency and comfort learning new technology platforms.</li><li>Excellent verbal and written communication skills.</li><li>Strong analytical thinking and problem-solving abilities.</li><li>Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.</li><li>Technologically proficient with the ability to quickly learn and adapt to new banking platforms, digital tools, and evolving financial technology.</li><li>Comfortable assisting customers with digital banking services such as online banking, mobile apps, remote deposit capture, and other electronic services.</li></ul><p><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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