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HomeCompaniesDB7B3459593528CD2AB20F3D8CB2B13BCSA, Commercial Route IV

CSA, Commercial Route IV

DB7B3459593528CD2AB20F3D8CB2B13B · Portsmouth Office - Portsmouth, NH 03801; 175 Commerce Way, Portsmouth, NH, 3801, USA · Active · Paycom ATS

Job facts

FieldValue
CompanyDB7B3459593528CD2AB20F3D8CB2B13B
TitleCSA, Commercial Route IV
Normalized title-
Department / teamCustomer Service/Support
LocationPortsmouth, NH, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-22 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-20

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PageWhat it containsOpen
Company jobsActive postings from DB7B3459593528CD2AB20F3D8CB2B13B.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Paycom ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Portsmouth.Open
Department jobsActive postings in Customer Service/Support.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyDB7B3459593528CD2AB20F3D8CB2B13B
Source8f701742-efcd-4d47-950d-2471a111902c
ATS providerPaycom ATS

Description

Description The CSA, Commercial Route IV oversees the management of 400+ accounts related to our commercial clients. This position is responsible for the daily supervision and telephoning of these accounts to facilitate account resolution. ESSENTIAL FUNCTIONS: Maintains a professional and customer-friendly manner with each account. Maintains knowledge and compliance with all applicable federal and state laws (e.g. FDCPA, UDAAP). Handles outbound and inbound calls professionally and knowledgeably, following the appropriate scripts when necessary; occasionally fields inbound calls with the same professionalism. Negotiates payment plans and settlements with our clients customers based upon client-specific parameters. Identifies disputes promptly and ensures proper resolution. Participates in various problem-solving and decision-making activities, as required. Demonstrates respect and regard for all clients, visitors, and fellow employees to ensure a professional, responsible, and courteous working environment. Promotes effective working relationships with their team and other CCS departments to help achieve department/company goals and objectives. Maintains work areas and equipment in conditions as required by department standards; operates assigned equipment and performs all activities in a safe manner. Performs other tasks as may be assigned by manager/supervisor. Qualifications Prefer two (2) or more years of general clerical experience, especially in a service industry. Prior collections experience is required. Strong interpersonal and verbal communications skills. Moderate typing skills required (35 wpm). Basic math and written communication skills. Bilingual/multilingual language skills desirable. Ability to be receptive to feedback, willing to learn. Ability to be receptive and responsive to change and to embrace continuous improvement. Ability to maintain a predictable and consistent full-time work schedule. EDUCATION REQUIREMENTS: High school diploma or equivalent required (college degree preferred).

Full job record

Job IDe3d7cb3d4ceb596f8feb14d0684689ecc0560a98
Org ID7179573e-f6ee-4bda-a2eb-4ea1b7d8002b
Source ID8f701742-efcd-4d47-950d-2471a111902c
Board ID8f701742-efcd-4d47-950d-2471a111902c
Providerpaycom
Provider Job Key203734
TitleCSA, Commercial Route IV
Normalized Title
Statusactive
Activeyes
Location TextPortsmouth Office - Portsmouth, NH 03801; 175 Commerce Way, Portsmouth, NH, 3801, USA
DepartmentCustomer Service/Support
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNH
CityPortsmouth
Salary RawDescription The CSA, Commercial Route IV oversees the management of 400+ accounts related to our commercial clients. This position is responsible for the daily supervision and telephoning of these accounts to facilitate account resolution. ESSENTIAL FUNCTIONS: Maintains a professional and customer-friendly manner with each account. Maintains knowledge and compliance with all applicable federal and state laws (e.g. FDCPA, UDAAP). Handles outbound and inbound calls professionally and knowledgeably, following the appropriate scripts when necessary; occasionally fields inbound calls with the same professionalism. Negotiates payment plans and settlements with our clients customers based upon client-specific parameters. Identifies disputes promptly and ensures proper resolution. Participates in various problem-solving and decision-making activities, as required. Demonstrates respect and regard for all clients, visitors, and fellow employees to ensure a professional, responsible, and courteous working environment. Promotes effective working relationships with their team and other CCS departments to help achieve department/company goals and objectives. Maintains work areas and equipment in conditions as required by department standards; operates assigned equipment and performs all activities in a safe manner. Performs other tasks as may be assigned by manager/supervisor. Qualifications Prefer two (2) or more years of general clerical experience, especially in a service industry. Prior collections experience is required. Strong interpersonal and verbal communications skills. Moderate typing skills required (35 wpm). Basic math and written communication skills. Bilingual/multilingual language skills desirable. Ability to be receptive to feedback, willing to learn. Ability to be receptive and responsive to change and to embrace continuous improvement. Ability to maintain a predictable and consistent full-time work schedule. EDUCATION REQUIREMENTS: High school diploma or equivalent required (college degree preferred).
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=203734&clientkey=DB7B3459593528CD2AB20F3D8CB2B13B
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=203734&clientkey=DB7B3459593528CD2AB20F3D8CB2B13B
First Seen At2026-05-31 19:06:05Z
Last Seen At2026-06-20 10:04:33Z
Last Checked At2026-06-20 10:04:33Z
Last Changed At2026-05-31 19:06:05Z
Inactive At
Source Posted At2026-05-22 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=DB7B3459593528CD2AB20F3D8CB2B13B/date=2026-06-20/2026-06-20T10-04-31-010Z-4730b57ae2ac341e533d8d680302e35533b3834ca0117b8d3ae4a59e8467cd23.json
Event Fields
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Parsed Structured
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