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HomeCompanies3319ee06 D014 43c5 B546 0b3b96671ad7 19000101 000001Customer Service Representative - Reception

Customer Service Representative - Reception

3319ee06 D014 43c5 B546 0b3b96671ad7 19000101 000001 · La Puente, CA, US, La Puente, CA; Covina, CA, US, Covina, CA · Active · $20–$26 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company3319ee06 D014 43c5 B546 0b3b96671ad7 19000101 000001
TitleCustomer Service Representative - Reception
Normalized title-
Department / team-
LocationLa Puente, CA, United States
Work model-
Employment typeFull Time
Salary$20–$26 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2023-08-02 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 3319ee06 D014 43c5 B546 0b3b96671ad7 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in La Puente.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company3319ee06 D014 43c5 B546 0b3b96671ad7 19000101 000001
Sourcee54d9432-3e80-4c88-8483-bb4e83f0d84d
ATS providerADP Workforce Now Recruiting

Description

Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations. Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities. The Customer Service Representatives provide excellent customer service, while enhancing the patient visit by ensuring a timely and accurate check-in experience. This position is expected to greet and welcome patients and visitors with courtesy and respect. MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS: Provides exceptional customer service on a continual basis to enhance the patient/staff experience. Checks patient eligibility and assists patients with enrollment into additional programs, depending upon program qualifications. Confirms and updates patient demographic information, insurance information and any additional required information in East Valley’s electronic management system. Takes payments and complies with EVCHC cash handling process as outlined by the Finance Department. Obtains required information from patients (i.e. photo I.D., insurance card, Medi-cal, Medicare, and/or Social Security card). Assists patients with filling out forms. Enter patient information, scans documents (consent forms, health history forms, etc.). POSITION REQUIREMENTS AND QUALIFICATIONS: High school diploma or equivalent Excellent customer service skills, including good phone manners to care for patients and guests on a continual basis. 1-2 years’ experience working in a healthcare environment Must possess high level computer skills to include, keyboarding and basic Windows and accurate data entry. Must be bilingual in English and Spanish with excellent language and communication skills. Benefits Package: East Valley offers a competitive salary, excellent benefits to include: medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year. Please apply to this position with your current resume. Principals only. Recruiters, please do not contact this job posting. EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Full job record

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Org IDe0c4bdd8-ff0b-4b9f-9289-42e4dc51b04f
Source IDe54d9432-3e80-4c88-8483-bb4e83f0d84d
Board IDe54d9432-3e80-4c88-8483-bb4e83f0d84d
Provideradp_workforcenow
Provider Job Key889456
TitleCustomer Service Representative - Reception
Normalized Title
Statusactive
Activeyes
Location TextLa Puente, CA, US, La Puente, CA; Covina, CA, US, Covina, CA
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionCA
CityLa Puente
Salary Raw20 To 26.47 (USD) Hourly
Salary Min20
Salary Max26.47
Salary CurrencyUSD
Salary Periodhour
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First Seen At2026-05-31 18:59:01Z
Last Seen At2026-06-06 13:28:35Z
Last Checked At2026-06-06 13:28:35Z
Last Changed At2026-06-06 13:28:35Z
Inactive At
Source Posted At2023-08-02 18:03:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=3319ee06-d014-43c5-b546-0b3b96671ad7|19000101_000001/date=2026-06-06/2026-06-06T13-28-34-780Z-6d4c692788e1937529ffd0980366c8ecc63d765a73d6432e12f3c420d6d44494.json
Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div>\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.28.24/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.28.24/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.14.30/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.14.30/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-bottom:11.25pt;background:white;' id=\"isPasted\"><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: black;\">Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who&#39;s services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. &nbsp;Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. &nbsp;East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations. &nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-bottom:11.25pt;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: black;\">Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-bottom:11.25pt;background:white;'><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: black; background: white;\">The&nbsp;Customer Service Representatives provide excellent customer service, while enhancing the patient visit by ensuring a timely and accurate check-in experience. This position is expected to greet and welcome patients and visitors with courtesy and respect.</span><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-bottom:11.25pt;text-align:justify;background:white;'><span style=\"font-family: tahoma,sans-serif;\"><strong><span style=\"font-size: 16px; color: black; background: white;\">MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS:</span></strong></span><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65);\">&nbsp;</span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in; font-size: 15px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 16px; color: black; background: white;\">Provides exceptional customer service on a continual basis to enhance the patient/staff experience.</span><span style=\"font-size: 16px;\">&nbsp;</span></li><li style=\"margin: 0in; font-size: 15px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 16px; color: black; background: white;\">Checks patient eligibility and assists patients with enrollment into additional programs, depending upon program qualifications.</span><span style=\"font-size: 16px;\">&nbsp;</span></li><li style=\"margin: 0in; font-size: 15px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 16px; color: black; background: white;\">Confirms and updates patient demographic information, insurance information and any additional required information in East Valley&rsquo;s electronic management system.</span><span style=\"font-size: 16px;\">&nbsp;</span></li><li style=\"margin: 0in; font-size: 15px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 16px; color: black; background: white;\">Takes payments and complies with EVCHC cash handling process as outlined by the Finance Department.</span><span style=\"font-size: 16px;\">&nbsp;</span></li><li style=\"margin: 0in; font-size: 15px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 16px; color: black; background: white;\">Obtains required information from patients (i.e. photo I.D., insurance card, Medi-cal, Medicare, and/or Social Security card).</span><span style=\"font-size: 16px;\">&nbsp;</span></li><li style=\"margin: 0in; font-size: 15px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 16px; color: black; background: white;\">Assists patients with filling out forms.</span><span style=\"font-size: 16px;\">&nbsp;</span></li><li style=\"margin: 0in; font-size: 15px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 16px; color: black; background: white;\">Enter patient information, scans documents (consent forms, health history forms, etc.).</span><span style=\"font-size: 16px;\">&nbsp;</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-bottom:11.25pt;text-align:justify;background:white;'><span style=\"font-family: tahoma,sans-serif;\"><strong><span style=\"font-size: 16px; color: black; background: white;\">POSITION REQUIREMENTS AND QUALIFICATIONS:</span></strong></span><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65);\">&nbsp;</span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin: 0in; font-size: 15px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 16px; color: black; background: white;\">High school diploma or&nbsp;</span><span style=\"font-size: 16px;\">equivalent</span></li><li style=\"margin: 0in; font-size: 15px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 16px; color: black; background: white;\">Excellent customer service skills, including good phone manners to care for patients and guests on a continual basis.</span><span style=\"font-size: 16px;\">&nbsp;</span></li><li style=\"margin: 0in; font-size: 15px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 16px; color: black; background: white;\">1-2 years&rsquo; experience working in a healthcare environment</span><span style=\"font-size: 16px;\">&nbsp;</span></li><li style=\"margin: 0in; font-size: 15px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 16px; color: black; background: white;\">Must possess high level computer skills to include, keyboarding and basic Windows and accurate data entry.</span><span style=\"font-size: 16px;\">&nbsp;</span></li><li style=\"margin: 0in; font-size: 15px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65); background: white;\"><span style=\"font-size: 16px; color: black; background: white;\">Must be bilingual in English and Spanish with excellent language and communication skills.</span><span style=\"font-size: 16px;\">&nbsp;</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-bottom:11.25pt;background:white;'><span style=\"font-family: tahoma,sans-serif;\"><strong><span style=\"font-size: 16px; color: rgb(74, 74, 74); background: white;\">Benefits Package:</span></strong></span><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65);\"><br>&nbsp;<br>&nbsp;</span><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(74, 74, 74); background: white;\">East Valley offers a competitive salary, excellent benefits to include: medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.</span><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65);\"><br>&nbsp;<br>&nbsp;</span><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(74, 74, 74); background: white;\">Please apply to this position with your current resume.</span><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65);\"><br>&nbsp;<br>&nbsp;</span><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(74, 74, 74); background: white;\">Principals only. Recruiters, please do not contact this job posting.</span><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65);\"><br>&nbsp;<br>&nbsp;</span><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(74, 74, 74); background: white;\">EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information &amp; Testing, Family &amp; Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.</span><span style=\"font-size: 16px; font-family: tahoma, sans-serif; color: rgb(65, 65, 65);\">&nbsp;</span></p></div></div></div>\n    </div>\n  </div>\n",
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        },
        "nameCode": {
          "shortName": " Covina, CA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/889456?cid=3319ee06-d014-43c5-b546-0b3b96671ad7&ccId=19000101_000001&lang=en_US&locale=en_US",
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}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/e39245cd768f6ebb9eaa079912a8b2597a01fa25?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/e0c4bdd8-ff0b-4b9f-9289-42e4dc51b04fJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/e54d9432-3e80-4c88-8483-bb4e83f0d84dJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/e39245cd768f6ebb9eaa079912a8b2597a01fa25/eventsJSON