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House Support Specialist Lead

1d027567 C08e 4c85 807a 59b127dc3c42 19000101 000001 · Bullhead City, AZ, US, Bullhead City, AZ · On Site · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company1d027567 C08e 4c85 807a 59b127dc3c42 19000101 000001
TitleHouse Support Specialist Lead
Normalized title-
Department / team-
LocationBullhead City, AZ, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-24 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Bullhead City.Open
Work model jobsActive On Site postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company1d027567 C08e 4c85 807a 59b127dc3c42 19000101 000001
Sourced304e082-d897-4ef1-a45d-948f98eb892d
ATS providerADP Workforce Now Recruiting

Description

Helping our community’s most vulnerable with solutions that permanently improve lives JOB SUMMARY: Provide coverage of Center for Help and Hope Shelter facility. Ensures smooth and compliant operations of the shelter, including on-site activities, residents’ behavior, safety and well-being and adherence to policies. Provides indirect leadership to House Support Specialist team members and assists the Program Manager with other duties as requested. JOB DUTIES: Follow established procedures to assist in check-in and check-out process, coordinating bed assignments, and monitoring compliance with house rules. Supervises assigned staff in accordance with agency personnel practices including recruitment, training, performance evaluation, guidance, shift scheduling, 1:1 supervision, etc. Collect and submit monthly shelter reports. Responsible for providing shift coverage and participating in assigned on-call rotations, in collaboration with leadership, to ensure appropriate staffing, operational continuity, and timely response to needs. Conduct regular client living area inspections. Inspect cleanliness of the living spaces and inform clients of deficiencies and provide opportunities for life skills education. Ensure compliance with the personal belongings policy and with extermination of the facility. Document pertinent shift information and observations. Mediate conflicts and resolve issues as they arise. Ensure client compliance with house rules and guidelines. Work closely with Program and Case Management Supervisors to provide updates on residents and provide accurate nightly bed checks. Provide crisis intervention and management as needed. Comply with and assist Program Manager with ensuring staff follow program policies and procedures. Follow established procedures in maintaining a safe and clean environment. Conduct regular supply inventory and report supply needs to Program Manager. Report incidents and concerns during shift to Program Manager. Attend and participate in bi-monthly case conferencing to refer and advocate for shelter clients to housing and/or veteran programs. Build a trusting relationship and gain knowledge of the client’s background and circumstances through frequent and informal conversation. Encourage clients to take ownership of case plans and goals. Promote and support client-peer counseling efforts. Enter relevant information in HMIS system, department logs, and emails on a timely basis. Attends and maintains training as required by agency and helps train new House Support staff. Provides back-up support to the Program Manager. May assist in supporting kitchen services. Promote ongoing commitment to excellence and continual quality improvement to ensure the highest quality of services for our staff and clients. Performs other duties as assigned. JOB REQUIREMENTS : Education /Background : Minimum of a High School Diploma or equivalent plus three or more years of experience working with homeless populations, veterans, substance abuse, mental health. Bachelor’s degree in Social Work or related field preferred. One year supervisory experience required.. . Peer Certification preferred. Job Knowledge : Current knowledge of best practices for working with people experiencing chronic homelessness, veterans, mental health issues and/or substance abuse. Ability to work with individuals from a diverse background. Proficient in Microsoft Office (Word, Excel, Outlook). Working Conditions/Physical Demands : Must be able to stoop, bend, squat, sit on floor and ambulate over uneven floor surfaces including stairs and steps. Must be able to visually and auditory assess and interact with clients to ensure their safety and wellbeing. Must be able to work evenings, weekends, and holiday hours as needed. M ay need to lift up to 25 pounds. Other requirements : Valid AZ driver’s license, reliable transportation, and ability to show proof of registration/insurance. You must be 21 years of age or older to drive on behalf of Catholic Charities. Level One Fingerprint clearance or ability to obtain fingerprint clearance; must maintain clearance. Must have or complete within 90 days of hire, training in CPR and First Aid and remain current in the certification. Possesses or acquires, and maintains, valid Maricopa County Environmental Services Food Service Worker Certificate Hourly rate starting at $17/hour and may increase depending on experience. Excellent Benefits: Medical (including Vision), Dental, Basic Life, Short-Term Disability, Vacation, Sick Time, 13 Paid Holidays, Flexible Spending Account (FSA), 403(b), EAP and Pension Plan We Value Diversity! EEO OUR GUIDING PRINCIPLES RESPECT INTEGRITY ACCOUNTABILITY COMMITMENT QUALITY

Full job record

Job IDe3512f1c397ecdad9027f13b82d1515cf68e7f77
Org IDd3bfa85e-8d6f-4722-9fa2-38fe5ba2736c
Source IDd304e082-d897-4ef1-a45d-948f98eb892d
Board IDd304e082-d897-4ef1-a45d-948f98eb892d
Provideradp_workforcenow
Provider Job Key549629
TitleHouse Support Specialist Lead
Normalized Title—
Statusactive
Activeyes
Location TextBullhead City, AZ, US, Bullhead City, AZ
Department—
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionAZ
CityBullhead City
Salary Raw—
Salary Min—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1d027567-c08e-4c85-807a-59b127dc3c42&ccId=19000101_000001&lang=en_US&type=JS&jobId=549629&jwId=9200946065862_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1d027567-c08e-4c85-807a-59b127dc3c42&ccId=19000101_000001&lang=en_US&type=JS&jobId=549629&jwId=9200946065862_1
First Seen At2026-05-31 18:56:59Z
Last Seen At2026-06-06 13:24:14Z
Last Checked At2026-06-06 13:24:14Z
Last Changed At2026-06-06 13:24:14Z
Inactive At—
Source Posted At2026-04-24 03:51:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><div><div><div><div style=\"text-align: left;\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.31.14/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <img src=\"https://static.workforcenow.adp.com/cccustom/Client/Recruitment/best%20place%20to%20work%202025_ffb86b72-a115-40d1-afd6-a716653c9e24.jpg\" style=\"width: 300px;\" class=\"fr-fic fr-dib\"><p><br></p><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.31.14/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\" style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;'><strong><em><span style=\"color:#7030A0;\">Helping our community&rsquo;s most vulnerable with solutions that permanently improve lives</span></em></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;'><br></p><p id=\"isPasted\" style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>JOB SUMMARY:&nbsp;</strong>Provide coverage of Center for Help and Hope Shelter facility. Ensures smooth and compliant operations of the shelter, including on-site activities, residents&rsquo; behavior, safety and well-being and adherence to policies. Provides indirect leadership to House Support Specialist team members and assists the Program Manager with other duties as requested.</p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u>JOB DUTIES:</u></strong>&nbsp;</p><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><ol style=\"margin-bottom:0in;list-style-type: decimal;margin-left: 0.25in;\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Follow established procedures to assist in check-in and check-out process, coordinating bed assignments, and monitoring compliance with house rules.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Supervises assigned staff in accordance with agency personnel practices including recruitment, training, performance evaluation, guidance, shift scheduling, 1:1 supervision, etc. &nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Collect and submit monthly shelter reports.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Responsible for providing shift coverage and participating in assigned on-call rotations, in collaboration with leadership, to ensure appropriate staffing, operational continuity, and timely response to needs.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Arial;font-size:13px;\">Conduct regular client living area inspections. Inspect cleanliness of the living spaces and inform clients of deficiencies and provide opportunities for life skills education. Ensure compliance with the personal belongings policy and with extermination of the facility.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Arial;font-size:13px;\">Document pertinent shift information and observations.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Mediate conflicts and resolve issues as they arise.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Ensure client compliance with house rules and guidelines.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Work closely with Program and Case Management Supervisors to provide updates on residents and provide accurate nightly bed checks.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Provide crisis intervention and management as needed.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Comply with and assist Program Manager with ensuring staff follow program policies and procedures.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Follow established procedures in maintaining a safe and clean environment.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Conduct regular supply inventory and report supply needs to Program Manager.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Report incidents and concerns during shift to Program Manager.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Attend and participate in bi-monthly case conferencing to refer and advocate for shelter clients to housing and/or veteran programs.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Build a trusting relationship and gain knowledge of the client&rsquo;s background and circumstances through frequent and informal conversation.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Encourage clients to take ownership of case plans and goals.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Promote and support client-peer counseling efforts.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Enter relevant information in HMIS system, department logs, and emails on a timely basis.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Attends and maintains training as required by agency and helps train new House Support staff.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Provides back-up support to the Program Manager. &nbsp;</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>May assist in supporting kitchen services.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Promote ongoing commitment to excellence and continual quality improvement to ensure the highest quality of services for our staff and clients.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Performs other duties as assigned.</li></ol></div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u>JOB REQUIREMENTS</u></strong>:</p><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><ol style=\"margin-bottom:0in;list-style-type: decimal;\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><u><span style=\"font-family:Arial;\">Education /Background</span></u><span style=\"font-family:Arial;\">: &nbsp;</span>Minimum of a High School Diploma or equivalent plus three or more years of experience working with homeless populations, veterans, substance abuse, mental health. &nbsp;Bachelor&rsquo;s degree in Social Work or related field preferred. &nbsp;One year supervisory experience required.. &nbsp; . &nbsp;Peer Certification preferred. &nbsp;</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><u><span style=\"font-family:Arial;\">Job Knowledge</span></u><span style=\"font-family:Arial;\">: &nbsp;Current knowledge of best practices for working with people experiencing chronic homelessness, veterans, mental health issues and/or substance abuse. &nbsp;Ability to work with individuals from a diverse background. &nbsp;Proficient in Microsoft Office (Word, Excel, Outlook).</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><u>Working Conditions/Physical Demands</u>: &nbsp;Must be able to stoop, bend, squat, sit on floor and ambulate over uneven floor surfaces including stairs and steps. Must be able to visually and auditory assess and interact with clients to ensure their safety and wellbeing. Must be able to work evenings, weekends, and holiday hours as needed.<strong>&nbsp;</strong>M<span style='font-family:\"Times New Roman\";'>ay need to lift up to 25 pounds.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><u><span style=\"font-family:Arial;\">Other requirements</span></u><span style=\"font-family:Arial;\">:<span style=\"color:black;\"> </span></span><ol style=\"margin-bottom: 0in;list-style-type: lower-alpha;\"><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:15px;font-family: Calibri, sans-serif;\"><span style=\"font-family:Arial;\">Valid AZ driver&rsquo;s license, reliable transportation, and ability to show proof of registration/insurance.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:15px;font-family: Calibri, sans-serif;\"><span style=\"font-family:Arial;\">You must be 21 years of age or older to drive on behalf of Catholic Charities.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:15px;font-family: Calibri, sans-serif;\"><span style=\"font-family:Arial;\">Level One Fingerprint clearance or ability to obtain fingerprint clearance; must maintain clearance.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:15px;font-family: Calibri, sans-serif;\"><span style=\"font-family:Calibri;\">Must have or complete within 90 days of hire, training in CPR and First Aid and remain current in the certification.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:15px;font-family: Calibri, sans-serif;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Possesses or acquires, and maintains, valid Maricopa County Environmental Services Food Service Worker Certificate</span></li></ol></li></ol></div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p id=\"isPasted\" style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:13px;font-family:\"Trebuchet MS\",sans-serif;color:#000099;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><span style=\"font-size:14px;color:#414141;background:white;\">Hourly rate starting at $17/hour and may increase depending on experience.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:13px;font-family:\"Trebuchet MS\",sans-serif;color:#000099;'>Excellent Benefits: </span></strong><span style='font-size:13px;font-family:\"Trebuchet MS\",sans-serif;color:#000099;'>Medical (including Vision), Dental, Basic Life, Short-Term Disability, Vacation, Sick Time, 13 Paid Holidays, Flexible Spending Account (FSA), 403(b), EAP and Pension Plan</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:13px;font-family:\"Trebuchet MS\",sans-serif;color:#000099;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:13px;color:black;\">We Value Diversity!</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-bottom:6.75pt;'><span style=\"font-size:13px;color:black;\">EEO</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-bottom:6.75pt;'><span style=\"font-size:13px;color:black;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;'><strong><span style=\"color:#006600;\">OUR</span>&nbsp;</strong><strong><span style=\"font-size:19px;\">GUIDING</span> <span style=\"color:#006600;\">PRINCIPLES</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;'><strong><span style=\"font-size:12px;color:#7030A0;\">RESPECT</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;'><strong><span style=\"font-size:12px;color:#00B050;\">INTEGRITY</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;'><strong><span style=\"font-size:12px;color:#538135;\">ACCOUNTABILITY</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;'><strong><span style=\"font-size:12px;color:#002060;\">COMMITMENT</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;'><strong><span style=\"font-size:12px;color:#7B7B7B;\">QUALITY</span></strong></p><p id=\"isPasted\" style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;'><br></p></div></div></div></div></div></div>\n",
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    "requisitionTitle": "House Support Specialist Lead",
    "clientRequisitionID": "3020",
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}
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