Home › Companies › 3A72526C393045BB8A709C42D34E0024 › Director of Billing
Director of Billing
3A72526C393045BB8A709C42D34E0024 · HeartShare Human Svs, 330 Jay St 29th FL, Brooklyn, NY,11201 - BROOKLYN, NY 11201; 330 Jay Street 29TH FL, BROOKLYN, NY, 11201, USA · Active · $110,000–$130,000 / year · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 3A72526C393045BB8A709C42D34E0024 |
| Title | Director of Billing |
| Normalized title | - |
| Department / team | - |
| Location | BROOKLYN, NY, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $110,000–$130,000 / year |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-17 / 2026-06-18 |
| Changed / last seen | 2026-06-18 / 2026-06-19 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 3A72526C393045BB8A709C42D34E0024. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in BROOKLYN. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 3A72526C393045BB8A709C42D34E0024 |
| Source | 6c18470a-82ce-45fb-ac3b-8dea789a9801 |
| ATS provider | Paycom ATS |
Description
Description
The Director of Billing at HeartShare Human Services is responsible for leading and optimizing all aspects of predominantly Medicaid billing and overall revenue cycle performance across the organization, ensuring timely and accurate claim submission, maximizing reimbursement, and maintaining compliance with all federal and state Medicaid regulations. This role oversees a data-driven billing operation, leveraging analytics, key performance indicators (KPIs), and system reporting to monitor productivity, denial trends, reimbursement rates, and accounts receivable performance, while driving continuous improvement through the use of technology, including the Millin billing platform, and implementation of best practices that enhance efficiency, accuracy, and financial outcomes. The Director partners closely with Fiscal, Program Operations, and Compliance teams to ensure billing integrity, strengthen internal controls, and support strategic decision-making related to revenue generation and regulatory compliance.
Primary Responsibilities and Essential Functions of Position:
Revenue Cycle Oversight
Lead and manage the full Medicaid revenue cycle, including claim submission, rebilling, payment posting, denial management, and accounts receivable reconciliation.
Ensure timely claim submission and reimbursement optimization across all Medicaid-funded programs and other non-Medicaid programs (e.g., private pay, ISS).
Monitor aging accounts receivable and implement strategies to maintain optimal collection timelines.
Data Analytics and KPI Management
Develop and monitor KPIs for billing operations, including:
Clean claim rate
Days in accounts receivable
Denial rates and root cause trends
Claims submission timeliness
Reimbursement cycle times
Billing productivity metrics
Utilize the Millin system reporting and data analytics tools to analyze billing performance and identify opportunities for revenue improvement.
Produce regular billing analytics reports and dashboards for Fiscal leadership, highlighting operational trends, revenue performance, and risk areas.
Team Leadership and Operational Management
Lead, mentor, and supervise the billing team to ensure high performance, accuracy, and accountability.
Establish performance expectations and productivity metrics for billing staff.
Support professional development and cross-training to strengthen team capacity and operational resilience.
Compliance and Regulatory Oversight
Ensure compliance with all Medicaid regulations, billing policies, and payer requirements.
Oversee internal billing audits and coordinate preparation for external Medicaid or regulatory audits.
Maintain up-to-date knowledge of Medicaid regulatory changes and reimbursement guidelines.
Process Improvement and Systems Optimization
Evaluate billing workflows and implement process improvements to reduce errors, increase automation, and improve reimbursement turnaround.
Collaborate with IT and Fiscal to optimize use of the Millin billing system, including reporting functionality and workflow configuration.
Identify opportunities for system enhancements, data integrity improvements, and operational efficiencies.
Cross-Functional Collaboration
Partner with program leadership, clinical teams, and fiscal staff to resolve billing issues and strengthen documentation processes that support compliant billing.
Serve as the primary liaison with Medicaid representatives and external partners related to billing and reimbursement matters.
Qualifications
Bachelor’s degree in Accounting, Finance, Healthcare Administration, or a related field required .
Minimum 7–10 years of healthcare or human services billing experience, including at least 3–5 years in a leadership position overseeing Medicaid billing operations.
Demonstrated experience managing billing operations using Millin or comparable Medicaid billing and revenue cycle platforms.
Advanced Excel skills experience required (e.g., VLookup, Pivot Table).
Strong experience developing and monitoring billing key performance indicators (KPIs), operational dashboards, and performance metrics.
Advanced knowledge of Medicaid billing regulations, claim submission protocols, rate structures, and payer requirements.
Proven ability to analyze billing data to identify revenue unaccounted loss of income due to underbilling, unbilled, errors, denial trends, and process improvement opportunities.
Strong analytical, leadership, and communication skills with the ability to translate complex billing data into actionable insights.
Experience implementing workflow improvements and automation within billing or revenue cycle processes.
Experience managing billing operations in a human services, behavioral health, or nonprofit environment preferred.
Demonstrated ability to train, mentor, and develop billing staff while promoting accountability and performance management.
Familiarity with Medicaid audits, regulatory reporting, and compliance oversight.
Benefits
At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:
Rewarding Work in a team environment.
Paid vacation, sick, personal days, and holidays.
403(B) retirement plans with employer contribution.
Health, dental, vision and life insurance.
Employee Assistance Program (EAP).
Flexible spending account (Dependent Care, Medical, Parking, and Transit).
Employee Appreciation Programs and Events.
Tuition Assistance Program.
Professional Development opportunities.
Wellhub Discount
Verizon Wireless Discount.
BJs Membership discount.
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more
HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [email protected] .
About Heartshare
Who WE ARE:
For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook
HeartShare Human Services of New York | Homepage
HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.
#INDHP
Full job record
| Job ID | e33d9deaf564b30d8cfac3997d73b1450ccb1e18 |
| Org ID | 1e923cba-479b-44f5-89db-c354ba089858 |
| Source ID | 6c18470a-82ce-45fb-ac3b-8dea789a9801 |
| Board ID | 6c18470a-82ce-45fb-ac3b-8dea789a9801 |
| Provider | paycom |
| Provider Job Key | 348159 |
| Title | Director of Billing |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | HeartShare Human Svs, 330 Jay St 29th FL, Brooklyn, NY,11201 - BROOKLYN, NY 11201; 330 Jay Street 29TH FL, BROOKLYN, NY, 11201, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | BROOKLYN |
| Salary Raw | $110,000.00 - $130,000.00 Salary/year |
| Salary Min | 110,000 |
| Salary Max | 130,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=348159&clientkey=3A72526C393045BB8A709C42D34E0024 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=348159&clientkey=3A72526C393045BB8A709C42D34E0024 |
| First Seen At | 2026-06-18 09:12:39Z |
| Last Seen At | 2026-06-19 10:14:29Z |
| Last Checked At | 2026-06-19 10:14:29Z |
| Last Changed At | 2026-06-18 09:12:39Z |
| Inactive At | — |
| Source Posted At | 2026-06-17 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=3A72526C393045BB8A709C42D34E0024/date=2026-06-19/2026-06-19T10-14-25-228Z-4a8b6cb2a957197722e310a6f98ddc2552413fa6e9bd41ca39cc2383d3db9754.json |
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"description": "<p data-end=\"1021\" data-is-last-node=\"\" data-is-only-node=\"\" data-start=\"0\" style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">The Director of Billing at HeartShare Human Services is responsible for leading and optimizing all aspects of predominantly Medicaid billing and overall revenue cycle performance across the organization, ensuring timely and accurate claim submission, maximizing reimbursement, and maintaining compliance with all federal and state Medicaid regulations. This role oversees a data-driven billing operation, leveraging analytics, key performance indicators (KPIs), and system reporting to monitor productivity, denial trends, reimbursement rates, and accounts receivable performance, while driving continuous improvement through the use of technology, including the Millin billing platform, and implementation of best practices that enhance efficiency, accuracy, and financial outcomes. The Director partners closely with Fiscal, Program Operations, and Compliance teams to ensure billing integrity, strengthen internal controls, and support strategic decision-making related to revenue generation and regulatory compliance.</span></span></p>\r\n\r\n<p data-end=\"1021\" data-is-last-node=\"\" data-is-only-node=\"\" data-start=\"0\" style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong>Primary Responsibilities and Essential Functions of Position: </strong></span></span></p>\r\n\r\n<p style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><b><span style=\"line-height:115%\">Revenue Cycle Oversight</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:8px\">\r\n\t<li style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Lead and manage the full Medicaid revenue cycle, including claim submission, rebilling, payment posting, denial management, and accounts receivable reconciliation.</span></span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Ensure timely claim submission and reimbursement optimization across all Medicaid-funded programs and other non-Medicaid programs (e.g., private pay, ISS).</span></span></span></span></li>\r\n\t<li style=\"margin-bottom: 8px; text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Monitor aging accounts receivable and implement strategies to maintain optimal collection timelines.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom: 8px; text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><b><span style=\"line-height:115%\">Data Analytics and KPI Management</span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Develop and monitor KPIs for billing operations, including:</span></span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Clean claim rate</span></span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Days in accounts receivable</span></span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Denial rates and root cause trends</span></span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Claims submission timeliness</span></span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Reimbursement cycle times</span></span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Billing productivity metrics</span></span></span></span></li>\r\n\t<li style=\"margin-left: 12px; text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Utilize the Millin system reporting and data analytics tools to analyze billing performance and identify opportunities for revenue improvement.</span></span></span></span></li>\r\n\t<li style=\"margin-left: 12px; margin-bottom: 8px; text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Produce regular billing analytics reports and dashboards for Fiscal leadership, highlighting operational trends, revenue performance, and risk areas.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom: 8px; text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><b><span style=\"line-height:115%\">Team Leadership and Operational Management</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:8px\">\r\n\t<li style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Lead, mentor, and supervise the billing team to ensure high performance, accuracy, and accountability.</span></span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Establish performance expectations and productivity metrics for billing staff.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom: 8px; 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text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Maintain up-to-date knowledge of Medicaid regulatory changes and reimbursement guidelines.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom: 8px; text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><b><span style=\"line-height:115%\">Process Improvement and Systems Optimization</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:8px\">\r\n\t<li style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Evaluate billing workflows and implement process improvements to reduce errors, increase automation, and improve reimbursement turnaround.</span></span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Collaborate with IT and Fiscal to optimize use of the Millin billing system, including reporting functionality and workflow configuration.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom: 8px; text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Identify opportunities for system enhancements, data integrity improvements, and operational efficiencies.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom: 8px; text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><b><span style=\"line-height:115%\">Cross-Functional Collaboration</span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:8px\">\r\n\t<li style=\"text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Partner with program leadership, clinical teams, and fiscal staff to resolve billing issues and strengthen documentation processes that support compliant billing.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom: 8px; text-align: justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Serve as the primary liaison with Medicaid representatives and external partners related to billing and reimbursement matters.</span></span></span></span></li>\r\n</ul>\r\n",
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This role oversees a data-driven billing operation, leveraging analytics, key performance indicators (KPIs), and system reporting to monitor productivity, denial trends, reimbursement rates, and accounts receivable performance, while driving continuous improvement through the use of technology, including the Millin billing platform, and implementation of best practices that enhance efficiency, accuracy, and financial outcomes. The Director partners closely with Fiscal, Program Operations, and Compliance teams to ensure billing integrity, strengthen internal controls, and support strategic decision-making related to revenue generation and regulatory compliance.\\r\\n\\r\\nPrimary Responsibilities and Essential Functions of Position: \\r\\n\\r\\nRevenue Cycle Oversight\\r\\n\\r\\n\\r\\n\\tLead and manage the full Medicaid revenue cycle, including claim submission, rebilling, payment posting, denial management, and accounts receivable reconciliation.\\r\\n\\tEnsure timely claim submission and reimbursement optimization across all Medicaid-funded programs and other non-Medicaid programs (e.g., private pay, ISS).\\r\\n\\tMonitor aging accounts receivable and implement strategies to maintain optimal collection timelines.\\r\\n\\r\\n\\r\\nData Analytics and KPI Management\\r\\n\\r\\n\\r\\n\\tDevelop and monitor KPIs for billing operations, including:\\r\\n\\tClean claim rate\\r\\n\\tDays in accounts receivable\\r\\n\\tDenial rates and root cause trends\\r\\n\\tClaims submission timeliness\\r\\n\\tReimbursement cycle times\\r\\n\\tBilling productivity metrics\\r\\n\\tUtilize the Millin system reporting and data analytics tools to analyze billing performance and identify opportunities for revenue improvement.\\r\\n\\tProduce regular billing analytics reports and dashboards for Fiscal leadership, highlighting operational trends, revenue performance, and risk areas.\\r\\n\\r\\n\\r\\nTeam Leadership and Operational Management\\r\\n\\r\\n\\r\\n\\tLead, mentor, and supervise the billing team to ensure high performance, accuracy, and accountability.\\r\\n\\tEstablish performance expectations and productivity metrics for billing staff.\\r\\n\\tSupport professional development and cross-training to strengthen team capacity and operational resilience.\\r\\n\\r\\n\\r\\nCompliance and Regulatory Oversight\\r\\n\\r\\n\\r\\n\\tEnsure compliance with all Medicaid regulations, billing policies, and payer requirements.\\r\\n\\tOversee internal billing audits and coordinate preparation for external Medicaid or regulatory audits.\\r\\n\\tMaintain up-to-date knowledge of Medicaid regulatory changes and reimbursement guidelines.\\r\\n\\r\\n\\r\\nProcess Improvement and Systems Optimization\\r\\n\\r\\n\\r\\n\\tEvaluate billing workflows and implement process improvements to reduce errors, increase automation, and improve reimbursement turnaround.\\r\\n\\tCollaborate with IT and Fiscal to optimize use of the Millin billing system, including reporting functionality and workflow configuration.\\r\\n\\tIdentify opportunities for system enhancements, data integrity improvements, and operational efficiencies.\\r\\n\\r\\n\\r\\nCross-Functional Collaboration\\r\\n\\r\\n\\r\\n\\tPartner with program leadership, clinical teams, and fiscal staff to resolve billing issues and strengthen documentation processes that support compliant billing.\\r\\n\\tServe as the primary liaison with Medicaid representatives and external partners related to billing and reimbursement matters.\\r\\n\\r\\nQualifications\\r\\n\\r\\n\\t\\r\\n\\tBachelor’s degree in Accounting, Finance, Healthcare Administration, or a related field required.\\r\\n\\t\\r\\n\\t\\r\\n\\tMinimum 7–10 years of healthcare or human services billing experience, including at least 3–5 years in a leadership position overseeing Medicaid billing operations.\\r\\n\\t\\r\\n\\t\\r\\n\\tDemonstrated experience managing billing operations using Millin or comparable Medicaid billing and revenue cycle platforms.\\r\\n\\t\\r\\n\\t\\r\\n\\tAdvanced Excel skills experience required (e.g., VLookup, Pivot Table).\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong experience developing and monitoring billing key performance indicators (KPIs), operational dashboards, and performance metrics.\\r\\n\\t\\r\\n\\t\\r\\n\\tAdvanced knowledge of Medicaid billing regulations, claim submission protocols, rate structures, and payer requirements.\\r\\n\\t\\r\\n\\t\\r\\n\\tProven ability to analyze billing data to identify revenue unaccounted loss of income due to underbilling, unbilled, errors, denial trends, and process improvement opportunities.\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong analytical, leadership, and communication skills with the ability to translate complex billing data into actionable insights.\\r\\n\\t\\r\\n\\t\\r\\n\\tExperience implementing workflow improvements and automation within billing or revenue cycle processes.\\r\\n\\t\\r\\n\\t\\r\\n\\tExperience managing billing operations in a human services, behavioral health, or nonprofit environment preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tDemonstrated ability to train, mentor, and develop billing staff while promoting accountability and performance management.\\r\\n\\t\\r\\n\\t\\r\\n\\tFamiliarity with Medicaid audits, regulatory reporting, and compliance oversight.\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits \\r\\n\\r\\nAt HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: \\r\\n\\r\\n\\r\\n\\tRewarding Work in a team environment.\\r\\n\\tPaid vacation, sick, personal days, and holidays.\\r\\n\\t403(B) retirement plans with employer contribution.\\r\\n\\tHealth, dental, vision and life insurance.\\r\\n\\tEmployee Assistance Program (EAP).\\r\\n\\tFlexible spending account (Dependent Care, Medical, Parking, and Transit).\\r\\n\\tEmployee Appreciation Programs and Events.\\r\\n\\tTuition Assistance Program.\\r\\n\\tProfessional Development opportunities.\\r\\n\\tWellhub Discount\\r\\n\\tVerizon Wireless Discount.\\r\\n\\tBJs Membership discount.\\r\\n\\tDiscounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more\\r\\n\\r\\n\\r\\nHeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [email protected]. \\r\\n\\r\\n \\r\\n\\r\\nAbout Heartshare\\r\\n\\r\\nWho WE ARE:\\r\\n\\r\\nFor over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.\\r\\n\\r\\n \\r\\n\\r\\nTo learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook\\r\\n\\r\\nHeartShare Human Services of New York | Homepage\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nHeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.\\r\\n\\r\\n#INDHP\\r\\n\\r\\n\",\"responsibilities\":\"The Director of Billing at HeartShare Human Services is responsible for leading and optimizing all aspects of predominantly Medicaid billing and overall revenue cycle performance across the organization, ensuring timely and accurate claim submission, maximizing reimbursement, and maintaining compliance with all federal and state Medicaid regulations. This role oversees a data-driven billing operation, leveraging analytics, key performance indicators (KPIs), and system reporting to monitor productivity, denial trends, reimbursement rates, and accounts receivable performance, while driving continuous improvement through the use of technology, including the Millin billing platform, and implementation of best practices that enhance efficiency, accuracy, and financial outcomes. The Director partners closely with Fiscal, Program Operations, and Compliance teams to ensure billing integrity, strengthen internal controls, and support strategic decision-making related to revenue generation and regulatory compliance.\\r\\n\\r\\nPrimary Responsibilities and Essential Functions of Position: \\r\\n\\r\\nRevenue Cycle Oversight\\r\\n\\r\\n\\r\\n\\tLead and manage the full Medicaid revenue cycle, including claim submission, rebilling, payment posting, denial management, and accounts receivable reconciliation.\\r\\n\\tEnsure timely claim submission and reimbursement optimization across all Medicaid-funded programs and other non-Medicaid programs (e.g., private pay, ISS).\\r\\n\\tMonitor aging accounts receivable and implement strategies to maintain optimal collection timelines.\\r\\n\\r\\n\\r\\nData Analytics and KPI Management\\r\\n\\r\\n\\r\\n\\tDevelop and monitor KPIs for billing operations, including:\\r\\n\\tClean claim rate\\r\\n\\tDays in accounts receivable\\r\\n\\tDenial rates and root cause trends\\r\\n\\tClaims submission timeliness\\r\\n\\tReimbursement cycle times\\r\\n\\tBilling productivity metrics\\r\\n\\tUtilize the Millin system reporting and data analytics tools to analyze billing performance and identify opportunities for revenue improvement.\\r\\n\\tProduce regular billing analytics reports and dashboards for Fiscal leadership, highlighting operational trends, revenue performance, and risk areas.\\r\\n\\r\\n\\r\\nTeam Leadership and Operational Management\\r\\n\\r\\n\\r\\n\\tLead, mentor, and supervise the billing team to ensure high performance, accuracy, and accountability.\\r\\n\\tEstablish performance expectations and productivity metrics for billing staff.\\r\\n\\tSupport professional development and cross-training to strengthen team capacity and operational resilience.\\r\\n\\r\\n\\r\\nCompliance and Regulatory Oversight\\r\\n\\r\\n\\r\\n\\tEnsure compliance with all Medicaid regulations, billing policies, and payer requirements.\\r\\n\\tOversee internal billing audits and coordinate preparation for external Medicaid or regulatory audits.\\r\\n\\tMaintain up-to-date knowledge of Medicaid regulatory changes and reimbursement guidelines.\\r\\n\\r\\n\\r\\nProcess Improvement and Systems Optimization\\r\\n\\r\\n\\r\\n\\tEvaluate billing workflows and implement process improvements to reduce errors, increase automation, and improve reimbursement turnaround.\\r\\n\\tCollaborate with IT and Fiscal to optimize use of the Millin billing system, including reporting functionality and workflow configuration.\\r\\n\\tIdentify opportunities for system enhancements, data integrity improvements, and operational efficiencies.\\r\\n\\r\\n\\r\\nCross-Functional Collaboration\\r\\n\\r\\n\\r\\n\\tPartner with program leadership, clinical teams, and fiscal staff to resolve billing issues and strengthen documentation processes that support compliant billing.\\r\\n\\tServe as the primary liaison with Medicaid representatives and external partners related to billing and reimbursement matters.\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HEARTSHARE HUMAN SERVICES OF NEW YORK\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=3A72526C393045BB8A709C42D34E0024\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"330 Jay Street 29TH FL\",\"addressLocality\":\"BROOKLYN\",\"addressRegion\":\"NY\",\"postalCode\":11201,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\n\\r\\n\\t\\r\\n\\tBachelor’s degree in Accounting, Finance, Healthcare Administration, or a related field required.\\r\\n\\t\\r\\n\\t\\r\\n\\tMinimum 7–10 years of healthcare or human services billing experience, including at least 3–5 years in a leadership position overseeing Medicaid billing operations.\\r\\n\\t\\r\\n\\t\\r\\n\\tDemonstrated experience managing billing operations using Millin or comparable Medicaid billing and revenue cycle platforms.\\r\\n\\t\\r\\n\\t\\r\\n\\tAdvanced Excel skills experience required (e.g., VLookup, Pivot Table).\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong experience developing and monitoring billing key performance indicators (KPIs), operational dashboards, and performance metrics.\\r\\n\\t\\r\\n\\t\\r\\n\\tAdvanced knowledge of Medicaid billing regulations, claim submission protocols, rate structures, and payer requirements.\\r\\n\\t\\r\\n\\t\\r\\n\\tProven ability to analyze billing data to identify revenue unaccounted loss of income due to underbilling, unbilled, errors, denial trends, and process improvement opportunities.\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong analytical, leadership, and communication skills with the ability to translate complex billing data into actionable insights.\\r\\n\\t\\r\\n\\t\\r\\n\\tExperience implementing workflow improvements and automation within billing or revenue cycle processes.\\r\\n\\t\\r\\n\\t\\r\\n\\tExperience managing billing operations in a human services, behavioral health, or nonprofit environment preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tDemonstrated ability to train, mentor, and develop billing staff while promoting accountability and performance management.\\r\\n\\t\\r\\n\\t\\r\\n\\tFamiliarity with Medicaid audits, regulatory reporting, and compliance oversight.\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits \\r\\n\\r\\nAt HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: \\r\\n\\r\\n\\r\\n\\tRewarding Work in a team environment.\\r\\n\\tPaid vacation, sick, personal days, and holidays.\\r\\n\\t403(B) retirement plans with employer contribution.\\r\\n\\tHealth, dental, vision and life insurance.\\r\\n\\tEmployee Assistance Program (EAP).\\r\\n\\tFlexible spending account (Dependent Care, Medical, Parking, and Transit).\\r\\n\\tEmployee Appreciation Programs and Events.\\r\\n\\tTuition Assistance Program.\\r\\n\\tProfessional Development opportunities.\\r\\n\\tWellhub Discount\\r\\n\\tVerizon Wireless Discount.\\r\\n\\tBJs Membership discount.\\r\\n\\tDiscounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more\\r\\n\\r\\n\\r\\nHeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [email protected]. \\r\\n\\r\\n \\r\\n\\r\\nAbout Heartshare\\r\\n\\r\\nWho WE ARE:\\r\\n\\r\\nFor over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.\\r\\n\\r\\n \\r\\n\\r\\nTo learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook\\r\\n\\r\\nHeartShare Human Services of New York | Homepage\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nHeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.\\r\\n\\r\\n#INDHP\\r\\n\\r\\n\",\"experienceRequirements\":\"\\r\\n\\r\\n\\t\\r\\n\\tBachelor’s degree in Accounting, Finance, Healthcare Administration, or a related field required.\\r\\n\\t\\r\\n\\t\\r\\n\\tMinimum 7–10 years of healthcare or human services billing experience, including at least 3–5 years in a leadership position overseeing Medicaid billing operations.\\r\\n\\t\\r\\n\\t\\r\\n\\tDemonstrated experience managing billing operations using Millin or comparable Medicaid billing and revenue cycle platforms.\\r\\n\\t\\r\\n\\t\\r\\n\\tAdvanced Excel skills experience required (e.g., VLookup, Pivot Table).\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong experience developing and monitoring billing key performance indicators (KPIs), operational dashboards, and performance metrics.\\r\\n\\t\\r\\n\\t\\r\\n\\tAdvanced knowledge of Medicaid billing regulations, claim submission protocols, rate structures, and payer requirements.\\r\\n\\t\\r\\n\\t\\r\\n\\tProven ability to analyze billing data to identify revenue unaccounted loss of income due to underbilling, unbilled, errors, denial trends, and process improvement opportunities.\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong analytical, leadership, and communication skills with the ability to translate complex billing data into actionable insights.\\r\\n\\t\\r\\n\\t\\r\\n\\tExperience implementing workflow improvements and automation within billing or revenue cycle processes.\\r\\n\\t\\r\\n\\t\\r\\n\\tExperience managing billing operations in a human services, behavioral health, or nonprofit environment preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tDemonstrated ability to train, mentor, and develop billing staff while promoting accountability and performance management.\\r\\n\\t\\r\\n\\t\\r\\n\\tFamiliarity with Medicaid audits, regulatory reporting, and compliance oversight.\\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits \\r\\n\\r\\nAt HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: \\r\\n\\r\\n\\r\\n\\tRewarding Work in a team environment.\\r\\n\\tPaid vacation, sick, personal days, and holidays.\\r\\n\\t403(B) retirement plans with employer contribution.\\r\\n\\tHealth, dental, vision and life insurance.\\r\\n\\tEmployee Assistance Program (EAP).\\r\\n\\tFlexible spending account (Dependent Care, Medical, Parking, and Transit).\\r\\n\\tEmployee Appreciation Programs and Events.\\r\\n\\tTuition Assistance Program.\\r\\n\\tProfessional Development opportunities.\\r\\n\\tWellhub Discount\\r\\n\\tVerizon Wireless Discount.\\r\\n\\tBJs Membership discount.\\r\\n\\tDiscounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more\\r\\n\\r\\n\\r\\nHeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [email protected]. \\r\\n\\r\\n \\r\\n\\r\\nAbout Heartshare\\r\\n\\r\\nWho WE ARE:\\r\\n\\r\\nFor over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.\\r\\n\\r\\n \\r\\n\\r\\nTo learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook\\r\\n\\r\\nHeartShare Human Services of New York | Homepage\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nHeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.\\r\\n\\r\\n#INDHP\\r\\n\\r\\n\",\"validThrough\":\"2026-09-17\",\"workHours\":\"Day\",\"educationRequirements\":\"Bachelors Degree or Equivalent\"}",
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"qualifications": "<div>\r\n<ul>\r\n\t<li style=\"text-align:justify\">\r\n\t<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Bachelor’s degree in Accounting, Finance, Healthcare Administration, or a related field <strong>required</strong>.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Minimum 7–10 years of healthcare or human services billing experience, including at least 3–5 years in a leadership position overseeing Medicaid billing operations.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Demonstrated experience managing billing operations using Millin or comparable Medicaid billing and revenue cycle platforms.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Advanced Excel skills experience required (e.g., VLookup, Pivot Table).</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Strong experience developing and monitoring billing key performance indicators (KPIs), operational dashboards, and performance metrics.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Advanced knowledge of Medicaid billing regulations, claim submission protocols, rate structures, and payer requirements.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Proven ability to analyze billing data to identify revenue unaccounted loss of income due to underbilling, unbilled, errors, denial trends, and process improvement opportunities.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Strong analytical, leadership, and communication skills with the ability to translate complex billing data into actionable insights.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Experience implementing workflow improvements and automation within billing or revenue cycle processes.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Experience managing billing operations in a human services, behavioral health, or nonprofit environment preferred.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Demonstrated ability to train, mentor, and develop billing staff while promoting accountability and performance management.</span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Familiarity with Medicaid audits, regulatory reporting, and compliance oversight.</span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong>Benefits </strong></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: </span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Rewarding Work in a team environment.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Paid vacation, sick, personal days, and holidays.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">403(B) retirement plans with employer contribution.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Health, dental, vision and life insurance.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Employee Assistance Program (EAP).</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Flexible spending account (Dependent Care, Medical, Parking, and Transit).</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Employee Appreciation Programs and Events.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Tuition Assistance Program.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Professional Development opportunities.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Wellhub Discount</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Verizon Wireless Discount.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">BJs Membership discount.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to <a href=\"mailto:[email protected]\" target=\"_blank\">[email protected]</a>. </span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><strong>About Heartshare</strong></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">Who WE ARE:</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.</span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">To learn more about HeartShare, please visit our website at <a href=\"http://www.heartshare.org/\" target=\"_blank\">www.heartshare.org</a> or Follow us on <a href=\"https://twitter.com/home\" target=\"_blank\">Twitter</a> <a href=\"https://www.linkedin.com/company/heartshare-human-services-of-new-york/mycompany/\" target=\"_blank\">LinkedIn</a> <a href=\"https://www.youtube.com/user/HeartShareNY\" target=\"_blank\">YouTube</a> <a href=\"https://www.instagram.com/heartshare/\" target=\"_blank\">Instagram</a> <a href=\"https://www.facebook.com/heartshare/\" target=\"_blank\">Facebook</a></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">HeartShare Human Services of New York | Homepage</span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.<br />\r\n<br />\r\n#INDHP</span></span></p>\r\n</div>\r\n",
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"locations": "HeartShare Human Svs, 330 Jay St 29th FL, Brooklyn, NY,11201 - BROOKLYN, NY 11201",
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