Supplier Manager I

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    "description": "<p><span style=\"font-size: 12pt\"><span style=\"text-decoration: underline\"><span style=\"font-family: Arial, sans-serif; font-weight: bold\">Supplier Manager I</span></span><span style=\"font-family: Arial, sans-serif; font-weight: bold\"><br></span><span style=\"font-family: arial, helvetica, sans-serif\">Remote, with the option to work from our Boston, MA HQ</span></span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-family: Arial, sans-serif; font-weight: bold; text-decoration: underline\">About the Company:</span><span style=\"font-family: Arial, sans-serif; font-weight: bold\"><br></span><span style=\"font-family: Arial, sans-serif\">ZAGENO offers the largest life sciences lab supply marketplace. Our one-stop shop helps scientists, lab managers, and procurement leaders compare products, source alternatives, track deliveries, and communicate order statuses in real time, accelerating innovation by saving valuable time. Leveraging advanced AI, ZAGENO enhances supply chain resilience and makes the customer experience superior, seamlessly integrating with existing systems to boost productivity and make online shopping for research materials convenient, efficient, and reliable. We are committed to innovation, excellence, and fostering a supportive, and dynamic work environment.</span></span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-family: Arial, sans-serif; font-weight: bold; text-decoration: underline\">About the role:</span><span style=\"font-family: Arial, sans-serif; font-weight: bold\"><br></span><span style=\"font-family: Arial, sans-serif\">We're looking for a proactive and detail-oriented <span style=\"font-weight: bold\">Supplier Manager I </span>who thrives on managing and optimizing a diverse portfolio of long-tail suppliers within a fast-growing marketplace ecosystem. You'll be expected to own day-to-day supplier operations, use data to identify growth opportunities, and play a key role in building the processes and infrastructure that drive ZAGENO's supplier network at scale.</span></span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: underline\">In this role, you will:</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Manage &amp; Scale the Supplier Network</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Driving Engagement: Actively manage a portfolio of long-tail, low-touch suppliers to ensure consistent platform participation and long-term retention.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Onboarding &amp; Enablement: Support the end-to-end onboarding process for new inbound partners, ensuring seamless technical and commercial integration onto the platform.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Optimizing Supplier Showcases: Monitor and audit promotional activity to guarantee high quality, competitiveness, and strict alignment with marketplace standards.</span><br></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Unlock Growth Through Data</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Surfacing Pipeline Opportunities: Run regular data queries to spot sudden volume spikes or high-performing long-tail suppliers, translating raw data into qualified leads for the enterprise sales team.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Account Graduation: Analyze transactional data to identify \"hidden gem\" suppliers with high growth potential, executing targeted outreach to scale them into active mid-tier accounts.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Market Trend Analysis: Monitor marketplace buying patterns to identify supply gaps, helping the business understand which types of long-tail vendors need to be recruited next.</span><br></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Build Operational Infrastructure</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Streamlining Support: Serve as the primary point of contact for basic supplier inquiries, providing efficient operational support and troubleshooting.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Setting Content Standards: Partner with suppliers to secure high-quality catalogs, accurate pricing alignment, and robust marketing content.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Tracking Performance: Own key performance metrics for your portfolio, including supplier tiering, catalog completeness, and promotion performance.</span><br></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Manage a Supplier Ecosystem </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">ZAGENO's supplier base spans multiple tiers; this role is the dedicated owner of the critical foundational layer:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Long-Tail Spend Vendors: 2,000+ specialty, inbound, and low-touch suppliers. While these partners currently have limited individual sales, they represent massive aggregate growth potential. Your priority is maintaining high catalog quality, driving supplier activation, and uncovering hidden champions within this tier to scale them into mid-tier accounts.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: underline\">About you:</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Must-Have</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">1–3 years of experience in operations, account management, vendor relations, or a similar fast-paced environment.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">1–3 years of experience in data analytics</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">High attention to detail and the organizational skills required to manage multiple complex workflows and supplier portfolios simultaneously.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Excellent communication skills, with the ability to provide clear, professional operational support and build rapport with external partners.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">A proactive problem-solver who is genuinely interested in building deep expertise in supplier and vendor management within a marketplace ecosystem.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Nice-to-Have</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Prior experience working within a two-sided marketplace, e-commerce platform, or distribution business.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Familiarity with catalog management systems, data cleaning, or digital onboarding processes.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">A background in the life sciences, biotech, or lab supply industries and/or products.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Comfort navigating a growth-stage environment where you can help shape and refine processes as we scale.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: underline\">Our benefits:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Working for a mission-driven business with a meaningful challenge with a positive impact on the scientific community</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">A clear growth perspective</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">A learning and development budget to enable your ambitions to grow professionally in your field</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">A professional and dynamic team with a global vision and mindset</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">An exciting, international working environment - we have more than 40 nationalities!</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">We've got your health benefits (medical, dental, vision, disability)</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Staying healthy and fit is essential - we cover a part of your gym membership!</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Holidays and flexible PTO</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">A budget to improve your home office environment</span></li>\n</ul>",
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