Home › Companies › Allianceanimalhealth › Veterinary Patient Care Coordinator
Veterinary Patient Care Coordinator
Allianceanimalhealth · Rye Brook, NY, United States · Remote · Active · SmartRecruiters
Job facts
| Field | Value |
|---|---|
| Company | Allianceanimalhealth |
| Title | Veterinary Patient Care Coordinator |
| Normalized title | - |
| Department / team | AAH Corp Oppty |
| Location | Rye Brook, NY, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | SmartRecruiters |
| Posted / first seen | 2026-05-27 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Allianceanimalhealth. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through SmartRecruiters. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Rye Brook. | Open |
| Department jobs | Active postings in AAH Corp Oppty. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Allianceanimalhealth |
| Source | ff94c0d8-b5cf-4702-aa2c-9835c3690e2e |
| ATS provider | SmartRecruiters |
Description
Alliance Animal Health is a fast-growing private equity backed, Veterinary Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. Our goal is to make it easier for our practices at every step by providing world-class business solutions like talent acquisition, marketing, human resources, finance, and operations, so that they can focus their energy on providing incredible care for animals. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service.
We want our doctor partners to choose what's best for their practice because they are the experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions to advance today’s veterinary environment - without disrupting the medical autonomy and what makes each of our hospitals unique. Because at the end of the day, our central support team exists to serve our practices. So, if you’re excited about using your talents to make an impact on the health and wellness of pets - we’d love to talk with you!
Job Description
The Patient Care Coordinator (PCC) is a client-focused professional responsible for managing a dedicated book of veterinary practices and supporting their clients through proactive communication, scheduling, and preventive care outreach. In this role, the PCC partners closely with assigned clinics to help drive patient compliance, improve client engagement, and provide operational support.
This position requires a self-directed individual who can independently manage their workflow, prioritize outreach activities, and support multiple practices simultaneously. The PCC serves as a key liaison between veterinary clinics and their clients while ensuring a high level of service and communication.
Key Responsibilities
The Patient Care Coordinator manages client outreach for assigned veterinary practices, supporting preventive care compliance and appointment scheduling. This role educates clients on recommended veterinary services such as wellness exams, vaccinations, and dental care while conducting outreach through phone, text, and email to schedule appointments and follow up with clients. The PCC serves as the primary communication liaison for assigned clinics, helping support clinic workflows and service goals. Responsibilities also include maintaining accurate documentation of client interactions, navigating multiple systems such as PetDesk, RingCentral, Microsoft Teams, and veterinary practice management software (e.g., Cornerstone, ezyVet, AviMark), reviewing patient records to identify follow-up care opportunities, and professionally handling client questions, concerns, or service issues.
Work Environment
This is a primarily remote position that requires frequent use of phone, messaging, and virtual communication tools to engage with clients and veterinary practices. The role involves extended periods of computer-based work while managing outreach, scheduling, and documentation across multiple systems.
Required
Strong ability to work independently and manage multiple priorities Excellent written and verbal communication skills Comfort working across multiple technology platforms Strong organization and attention to detail Ability to handle challenging client conversations with professionalism Preferred
Experience working in a veterinary clinic or animal health environment Familiarity with PetDesk or veterinary practice management systems Prior experience in client service, appointment scheduling, or preventive care coordination Experience working in a remote environment
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/ .
Full job record
| Job ID | e31c5bd6c0a170db8367508fd3aeb4e54b04a139 |
| Org ID | dcf9157e-8d22-4f18-bbc1-c87c10c1cb6a |
| Source ID | ff94c0d8-b5cf-4702-aa2c-9835c3690e2e |
| Board ID | ff94c0d8-b5cf-4702-aa2c-9835c3690e2e |
| Provider | smartrecruiters |
| Provider Job Key | 744000128763340 |
| Title | Veterinary Patient Care Coordinator |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Rye Brook, NY, United States |
| Department | AAH Corp Oppty |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | NY |
| City | Rye Brook |
| Salary Raw | Alliance Animal Health is a fast-growing private equity backed, Veterinary Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. Our goal is to make it easier for our practices at every step by providing world-class business solutions like talent acquisition, marketing, human resources, finance, and operations, so that they can focus their energy on providing incredible care for animals. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service. We want our doctor partners to choose what's best for their practice because they are the experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions to advance today’s veterinary environment - without disrupting the medical autonomy and what makes each of our hospitals unique. Because at the end of the day, our central support team exists to serve our practices. So, if you’re excited about using your talents to make an impact on the health and wellness of pets - we’d love to talk with you! Job Description The Patient Care Coordinator (PCC) is a client-focused professional responsible for managing a dedicated book of veterinary practices and supporting their clients through proactive communication, scheduling, and preventive care outreach. In this role, the PCC partners closely with assigned clinics to help drive patient compliance, improve client engagement, and provide operational support. This position requires a self-directed individual who can independently manage their workflow, prioritize outreach activities, and support multiple practices simultaneously. The PCC serves as a key liaison between veterinary clinics and their clients while ensuring a high level of service and communication. Key Responsibilities The Patient Care Coordinator manages client outreach for assigned veterinary practices, supporting preventive care compliance and appointment scheduling. This role educates clients on recommended veterinary services such as wellness exams, vaccinations, and dental care while conducting outreach through phone, text, and email to schedule appointments and follow up with clients. The PCC serves as the primary communication liaison for assigned clinics, helping support clinic workflows and service goals. Responsibilities also include maintaining accurate documentation of client interactions, navigating multiple systems such as PetDesk, RingCentral, Microsoft Teams, and veterinary practice management software (e.g., Cornerstone, ezyVet, AviMark), reviewing patient records to identify follow-up care opportunities, and professionally handling client questions, concerns, or service issues. Work Environment This is a primarily remote position that requires frequent use of phone, messaging, and virtual communication tools to engage with clients and veterinary practices. The role involves extended periods of computer-based work while managing outreach, scheduling, and documentation across multiple systems. Required Strong ability to work independently and manage multiple priorities Excellent written and verbal communication skills Comfort working across multiple technology platforms Strong organization and attention to detail Ability to handle challenging client conversations with professionalism Preferred Experience working in a veterinary clinic or animal health environment Familiarity with PetDesk or veterinary practice management systems Prior experience in client service, appointment scheduling, or preventive care coordination Experience working in a remote environment WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/ . |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://jobs.smartrecruiters.com/AllianceAnimalHealth/744000128763340-veterinary-patient-care-coordinator |
| Apply URL | https://jobs.smartrecruiters.com/AllianceAnimalHealth/744000128763340-veterinary-patient-care-coordinator?oga=true |
| First Seen At | 2026-05-31 17:47:12Z |
| Last Seen At | 2026-06-06 10:52:22Z |
| Last Checked At | 2026-06-06 10:52:22Z |
| Last Changed At | 2026-05-31 17:47:12Z |
| Inactive At | — |
| Source Posted At | 2026-05-27 16:18:19Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=allianceanimalhealth/date=2026-06-06/2026-06-06T10-51-51-993Z-8f64bfe336bca8a2b278cbf5a5376d3ab70d7463cfdfc1ecd9e849ef02368742.json |
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