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    "requisitionDescription": "<div><div><p data-pasted=\"true\">Position Summary:</p><p>The Program Excellence Specialist supports the adoption, utilization, and ongoing improvement of&nbsp;</p><p>enterprise software platforms across the organization. Working in partnership with IT and&nbsp;</p><p>designated program owners, this role ensures systems are effectively used, requirements are captured&nbsp;</p><p>for expansion, and users are supported with onboarding and training. The Program Excellence&nbsp;</p><p>Specialist plays a vital role in maximizing the value of enterprise tools while supporting process&nbsp;</p><p>efficiency.</p><p><br></p><p>Essential Duties and Responsibilities:</p><p>&bull; &nbsp;Support onboarding of new users to enterprise software platforms, providing basic training and&nbsp;</p><p>documentation.</p><p>&bull; &nbsp;Lead cross-functional discovery efforts with program owners and IT to define functional&nbsp;</p><p>requirements, evaluate solution options, and recommend system enhancements aligned with&nbsp;</p><p>organizational goals.</p><p>&bull; &nbsp;Design and document workflows, and collaborate with Talent Development in creating training&nbsp;</p><p>materials and program usage guides</p><p>&bull; &nbsp;Track adoption and usage metrics.</p><p>&bull; &nbsp;Evaluate and prioritize enhancement opportunities, recommending corrective actions, and&nbsp;</p><p>influencing decision-making among stakeholders.</p><p>&bull; &nbsp;Serve as the primary liaison between business units, IT, and external vendors, ensuring&nbsp;</p><p>alignment on system roadmaps, service levels, and integration requirements.</p><p>&bull; &nbsp;Assist in coordinating program upgrades, patches, or new feature rollouts.</p><p>&bull; &nbsp;Drive process improvement initiatives across systems, conducting root-cause analysis, and&nbsp;</p><p>guiding teams through change adoption.</p><p><br></p><p>Required Qualifications:</p><p><br></p><p>&bull; &nbsp;Bachelor&rsquo;s degree in Business, IT, or related field preferred; equivalent experience acceptable.</p><p>&bull; &nbsp;0&ndash;3 years of experience in business analysis, program support, or system administration.</p><p><br></p><p>&bull; &nbsp;Knowledge of Lean Six Sigma or PMP methodologies preferred.</p><p>&bull; &nbsp;Strong communication and facilitation skills.</p><p>&bull; &nbsp;Proficiency in MS Office and documentation tools; familiarity with enterprise software platforms.</p><p><br></p><p><br></p><p>Physical Demands:</p><p>&bull; &nbsp;The employee may be required to sit or stand for extended periods while working on a computer.</p><p>&bull; &nbsp;Occasional lifting of office supplies or equipment, up to 25 pounds, may be required.</p><p><br></p><p>Work Environment:</p><p>&bull; &nbsp;The work environment is typically an office setting with regular use of computers and office&nbsp;</p><p>equipment.</p><p>&bull; &nbsp;Fast-paced, requiring adaptability to shifting priorities and tight deadlines.</p><p><br></p><p>Travel Requirements:</p><p>&bull; &nbsp;Minimal travel is required for this position, though travel to company offices or other sites may&nbsp;</p><p>occur.</p><p><br></p><p>Equipment Used:</p><p>&bull; &nbsp;Personal computers, printers, copiers, and other standard office equipment.</p><p>&bull; &nbsp;MS Office Suite, collaboration tools, and assigned enterprise systems.</p><p>Supervisory Responsibilities:</p><p>&bull; &nbsp;This position does not</p><p>have direct supervisory responsibilities.</p><p><br></p><p>Benefits Offered:</p><ul><li>Medical/Dental/Vision Insurance- First of the month a er 30 days of employment&nbsp;</li><li>401K with company match &nbsp;</li><li>PTO and Holiday eligibility on the date of hire&nbsp;</li><li>Weekly Pay&nbsp;</li><li>Full Grant Tui on &amp; Tui on Reimbursement &nbsp;</li></ul><p><br></p></div></div>\n",
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