Senior Director Bookkeeping & Tax Operations

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  "last_changed_at": "2026-06-02T09:53:46.812Z",
  "active_status": "active"
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{
  "detail": {
    "city": "Remote",
    "jobId": 417395,
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    "jobShift": "Day",
    "jobTitle": "Senior Director Bookkeeping & Tax Operations",
    "location": "Remote - NV - Remote, NV 00000",
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    "clientCode": "0KL78",
    "remoteType": "Fully Remote",
    "description": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Job Purpose:</span></span></span></span></span><br />\r\n<br />\r\n<span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The Senior Director Bookkeeping &amp; Tax Operations has prior experience overseeing the operational delivery, performance, and scalability of bookkeeping and tax services across US, International, and external service delivery partners.&nbsp; This role ensures high-quality service, predictable outcomes, and operational readiness that aligns with the product strategy and client experience expectations defined by the Senior Product Line Manager of Bookkeeping &amp; Tax.</span></span></span></span></span></span></span></p>\r\n\r\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This leader oversees the Managers across, Bookkeeping, Tax, Tax Advising teams, and the leader of India operations and partners closely with cross-functional teams to drive workflow optimization, workforce planning, quality improvement, and peak-season readiness.&nbsp; This role collaborates deeply with the Senior Product Line Manager of Bookkeeping &amp; Tax - ensuring operational feasibility of product initiatives, service delivery readiness, and seamless translation of product decisions into execution.</span></span></span></span></span></span></span></p>\r\n\r\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><br />\r\n<span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Key Responsibilities:</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Oversee the Bookkeeping Manager, Tax Manager, Tax Advising Manager, while collaborating closely with the leader of International operations to ensure consistent operational execution.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ensure alignment with standardized workflows, quality expectations, and service delivery processes across all regions.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Provide oversight of external service delivery partners, ensuring they meet operational performance, quality standards, and contractual obligations.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Partner with the leader of International operations to coordinate workload distribution, performance governance, and operational maturity.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Own KPI governance for Bookkeeping and Tax operations.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Establish, track, and communicate performance goals and accountability standards across internal teams and vendors.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Lead regular performance reviews across US, International, and external vendor teams.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collaborate with Tax Advising, Product, and Service teams to resolve complex, client-impacting challenges and improve overall service delivery execution.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Lead workforce planning, hiring forecasts, and resource allocation.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Drive continuous improvement through workflow redesign, automation, process standardization, and elimination of operational inefficiencies.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Align operations with product strategy, client experience design and priorities.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#1f1f1f;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Provide data-driven operational insights to support product decisions and experience improvements.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Key Skills and Attributes: </span></span></span></span></span><br />\r\n<br />\r\n<span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Strategic and Financial Acumen</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Demonstrates strong command of P&amp;L management, forecasting, pricing, and contribution margin levers.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Anticipates financial and operational outcomes through data modeling and disciplined decision-making.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Balances growth with sustainable profitability; able to pivot strategy quickly based on business performance.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Operational Excellence</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Deep understanding of process design, capacity planning, and workflow optimization across onshore and offshore models.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Drives standardization, automation, and scalability within complex service delivery environments.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ensures consistent adherence to SOPs, SLAs, and compliance standards across functions.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Leadership and Talent Development</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Inspires confidence through transparent, decisive leadership and clear direction.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Coaches leaders to operate autonomously within structured governance and performance frameworks.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Promotes diversity of thought, psychological safety, and continuous learning.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Client and Commercial Orientation</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Deeply client obsessed &ndash; measures success through client retention, satisfaction, and advocacy.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Skilled in pricing strategy, product positioning, and lifecycle management for service-based offerings.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Partners effectively with sales and marketing to align GTM activities with operational capacity and client value delivery.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Data-Driven and Analytical Thinking</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Leverages analytics and dashboards to interpret business performance and identify root causes.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Uses insights to prioritize initiatives that improve efficiency, profitability, or client experience.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Champions a culture of measurement, accountability, and data literacy at all levels.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Change Leadership and Influence</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Navigates ambiguity and leads transformation across cross-functional and multi-site teams.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Aligns stakeholders through clear communication and structured change management routines.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Drives adoption of new systems, tools, and processes through engagement and disciplined follow-through.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">&nbsp;</span></span></span></span></span></span></span></p>\r\n\r\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Competencies:</span></span></span></span></span></span></span></p>\r\n\r\n<p style=\"line-height:1.38;background-color:#ffffff;padding:1.5pt 3.75pt 1.5pt 3.75pt;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Integrity</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Acts as a role model for ethical behavior.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Resolves complex ethical dilemmas.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Provides guidance on ethical issues to colleagues.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38;background-color:#ffffff;padding:1.5pt 3.75pt 1.5pt 3.75pt;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Accountability</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manages own workload and meets deadlines with minimal supervision.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Takes responsibility for team performance and outcomes.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Coaches others in taking responsibility for their work.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38;background-color:#ffffff;padding:1.5pt 3.75pt 1.5pt 3.75pt;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Customer Focused</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Builds and maintains strong relationships with key customers.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Anticipates customer needs and offers proactive solutions.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Leads initiatives to improve customer service practices.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38;background-color:#ffffff;padding:1.5pt 3.75pt 1.5pt 3.75pt;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Time Management / Organization</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Participates and contributes to team projects and resources efficiently.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Implements effective time management strategies for their work.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Anticipates and addresses potential scheduling conflicts.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38;background-color:#ffffff;padding:1.5pt 3.75pt 1.5pt 3.75pt;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Communication</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Communicates complex ideas clearly and persuasively.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manages difficult conversations with tact and diplomacy.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Coaches others on effective communication techniques.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38;background-color:#ffffff;padding:1.5pt 3.75pt 1.5pt 3.75pt;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Teamwork</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Leads team projects and fosters a collaborative environment.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Mentors and supports team members to enhance performance.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Resolves minor conflicts within the team.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38;background-color:#ffffff;padding:1.5pt 3.75pt 1.5pt 3.75pt;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:italic;\"><span style=\"text-decoration:none;\">Self-Motivated</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Inspires and motivates others to achieve high performance.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Takes on challenging projects and drives them to completion.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:square;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Leads initiatives to improve team or department performance.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">&nbsp;</span></span></span></span></span></span></span></p>\r\n\r\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Required Qualifications:</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Bachelor&rsquo;s degree in Business Administration, Finance, Accounting, or related discipline.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">10 total years of experience with 7+&nbsp; years of leadership experience in a professional and specialized environment.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Strong communication and cross-functional stakeholder engagement skills.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proven ability to improve performance, quality, and operational scalability.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Preferred Qualifications:</span></span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">MBA or, or equivalent advanced degree in Business, Accounting, or Finance.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience managing hybrid US/offshore operations with India strongly preferred (Shared Services or BPO).</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Prior leadership within a bookkeeping, accounting, tax advisory, or financial consulting firm.</span></span></span></span></span></span></span></li>\r\n\t<li style=\"list-style-type:disc;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Salesforce experience.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n",
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    "salaryRange": "$215,000.00 - $265,000.00 Salary",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Senior Director Bookkeeping & Tax Operations\",\"identifier\":\"J0KL78417395\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/35BACCE35D7DFF904FFADFB6304E2326/jobs/417395\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=35BACCE35D7DFF904FFADFB6304E2326\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":215000,\"maxValue\":265000,\"unitText\":\"\"}},\"datePosted\":\"2026-01-09\",\"description\":\"Job DetailsJob Location: Remote - NV - Remote, NV 00000Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $215,000.00 - $265,000.00 SalaryJob Shift: DayJob Purpose:\\r\\n\\r\\nThe Senior Director Bookkeeping &amp; Tax Operations has prior experience overseeing the operational delivery, performance, and scalability of bookkeeping and tax services across US, International, and external service delivery partners.&nbsp; This role ensures high-quality service, predictable outcomes, and operational readiness that aligns with the product strategy and client experience expectations defined by the Senior Product Line Manager of Bookkeeping &amp; Tax.\\r\\n\\r\\nThis leader oversees the Managers across, Bookkeeping, Tax, Tax Advising teams, and the leader of India operations and partners closely with cross-functional teams to drive workflow optimization, workforce planning, quality improvement, and peak-season readiness.&nbsp; This role collaborates deeply with the Senior Product Line Manager of Bookkeeping &amp; Tax - ensuring operational feasibility of product initiatives, service delivery readiness, and seamless translation of product decisions into execution.\\r\\n\\r\\n\\r\\nKey Responsibilities:\\r\\n\\r\\n\\r\\n\\tOversee the Bookkeeping Manager, Tax Manager, Tax Advising Manager, while collaborating closely with the leader of International operations to ensure consistent operational execution.\\r\\n\\tEnsure alignment with standardized workflows, quality expectations, and service delivery processes across all regions.\\r\\n\\tProvide oversight of external service delivery partners, ensuring they meet operational performance, quality standards, and contractual obligations.\\r\\n\\tPartner with the leader of International operations to coordinate workload distribution, performance governance, and operational maturity.\\r\\n\\tOwn KPI governance for Bookkeeping and Tax operations.\\r\\n\\tEstablish, track, and communicate performance goals and accountability standards across internal teams and vendors.\\r\\n\\tLead regular performance reviews across US, International, and external vendor teams.\\r\\n\\tCollaborate with Tax Advising, Product, and Service teams to resolve complex, client-impacting challenges and improve overall service delivery execution.\\r\\n\\tLead workforce planning, hiring forecasts, and resource allocation.\\r\\n\\tDrive continuous improvement through workflow redesign, automation, process standardization, and elimination of operational inefficiencies.\\r\\n\\tAlign operations with product strategy, client experience design and priorities.\\r\\n\\tProvide data-driven operational insights to support product decisions and experience improvements.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nKey Skills and Attributes: \\r\\n\\r\\nStrategic and Financial Acumen\\r\\n\\r\\n\\r\\n\\tDemonstrates strong command of P&amp;L management, forecasting, pricing, and contribution margin levers.\\r\\n\\tAnticipates financial and operational outcomes through data modeling and disciplined decision-making.\\r\\n\\tBalances growth with sustainable profitability; able to pivot strategy quickly based on business performance.\\r\\n\\r\\n\\r\\nOperational Excellence\\r\\n\\r\\n\\r\\n\\tDeep understanding of process design, capacity planning, and workflow optimization across onshore and offshore models.\\r\\n\\tDrives standardization, automation, and scalability within complex service delivery environments.\\r\\n\\tEnsures consistent adherence to SOPs, SLAs, and compliance standards across functions.\\r\\n\\r\\n\\r\\nLeadership and Talent Development\\r\\n\\r\\n\\r\\n\\tInspires confidence through transparent, decisive leadership and clear direction.\\r\\n\\tCoaches leaders to operate autonomously within structured governance and performance frameworks.\\r\\n\\tPromotes diversity of thought, psychological safety, and continuous learning.\\r\\n\\r\\n\\r\\nClient and Commercial Orientation\\r\\n\\r\\n\\r\\n\\tDeeply client obsessed &ndash; measures success through client retention, satisfaction, and advocacy.\\r\\n\\tSkilled in pricing strategy, product positioning, and lifecycle management for service-based offerings.\\r\\n\\tPartners effectively with sales and marketing to align GTM activities with operational capacity and client value delivery.\\r\\n\\r\\n\\r\\nData-Driven and Analytical Thinking\\r\\n\\r\\n\\r\\n\\tLeverages analytics and dashboards to interpret business performance and identify root causes.\\r\\n\\tUses insights to prioritize initiatives that improve efficiency, profitability, or client experience.\\r\\n\\tChampions a culture of measurement, accountability, and data literacy at all levels.\\r\\n\\r\\n\\r\\nChange Leadership and Influence\\r\\n\\r\\n\\r\\n\\tNavigates ambiguity and leads transformation across cross-functional and multi-site teams.\\r\\n\\tAligns stakeholders through clear communication and structured change management routines.\\r\\n\\tDrives adoption of new systems, tools, and processes through engagement and disciplined follow-through.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCompetencies:\\r\\n\\r\\nIntegrity\\r\\n\\r\\n\\r\\n\\tActs as a role model for ethical behavior.\\r\\n\\tResolves complex ethical dilemmas.\\r\\n\\tProvides guidance on ethical issues to colleagues.\\r\\n\\r\\n\\r\\nAccountability\\r\\n\\r\\n\\r\\n\\tManages own workload and meets deadlines with minimal supervision.\\r\\n\\tTakes responsibility for team performance and outcomes.\\r\\n\\tCoaches others in taking responsibility for their work.\\r\\n\\r\\n\\r\\nCustomer Focused\\r\\n\\r\\n\\r\\n\\tBuilds and maintains strong relationships with key customers.\\r\\n\\tAnticipates customer needs and offers proactive solutions.\\r\\n\\tLeads initiatives to improve customer service practices.\\r\\n\\r\\n\\r\\nTime Management / Organization\\r\\n\\r\\n\\r\\n\\tParticipates and contributes to team projects and resources efficiently.\\r\\n\\tImplements effective time management strategies for their work.\\r\\n\\tAnticipates and addresses potential scheduling conflicts.\\r\\n\\r\\n\\r\\nCommunication\\r\\n\\r\\n\\r\\n\\tCommunicates complex ideas clearly and persuasively.\\r\\n\\tManages difficult conversations with tact and diplomacy.\\r\\n\\tCoaches others on effective communication techniques.\\r\\n\\r\\n\\r\\nTeamwork\\r\\n\\r\\n\\r\\n\\tLeads team projects and fosters a collaborative environment.\\r\\n\\tMentors and supports team members to enhance performance.\\r\\n\\tResolves minor conflicts within the team.\\r\\n\\r\\n\\r\\nSelf-Motivated\\r\\n\\r\\n\\r\\n\\tInspires and motivates others to achieve high performance.\\r\\n\\tTakes on challenging projects and drives them to completion.\\r\\n\\tLeads initiatives to improve team or department performance.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRequired Qualifications:\\r\\n\\r\\n\\r\\n\\tBachelor&rsquo;s degree in Business Administration, Finance, Accounting, or related discipline.\\r\\n\\t10 total years of experience with 7+&nbsp; years of leadership experience in a professional and specialized environment.\\r\\n\\tStrong communication and cross-functional stakeholder engagement skills.\\r\\n\\tProven ability to improve performance, quality, and operational scalability.\\r\\n\\r\\n\\r\\nPreferred Qualifications:\\r\\n\\r\\n\\r\\n\\tMBA or, or equivalent advanced degree in Business, Accounting, or Finance.\\r\\n\\tExperience managing hybrid US/offshore operations with India strongly preferred (Shared Services or BPO).\\r\\n\\tPrior leadership within a bookkeeping, accounting, tax advisory, or financial consulting firm.\\r\\n\\tSalesforce experience.\\r\\n\\r\\nAbout AndersonAnderson Business Advisors has been awarded the Top Places to Work honor by the Las Vegas Business Review Journal 6 years in a row!\\n\\nAnderson Business Advisors is an award-winning workplace -- voted Top Places to Work 6 years in a row by the Las Vegas Business Review Journal, as well as Intuit&#39;s Firm of the Future award in 2020. Anderson Business Advisors is growing at a phenomenal rate, and we owe this success to our dynamic team, our commitment to excellent service, and our valued clients.\\n\\nServing investors and small business owners nationally since 1999, Anderson Business Advisors is the nation&#39;s premier asset protection and tax planning firm. With a focus on providing excellent service, Anderson Business Advisors brings attorneys, CPAs, and other professionals under one roof to empower our clients to protect themselves and their investments from the growing legal and tax threats of an increasingly complex world.\\n\\nAt Anderson Business Advisors, we&#39;re looking for friendly, driven, and passionate individuals to help us continue our mission as we empower investors and business owners to preserve and protect their wealth, find financial freedom, and create a legacy for their loved ones and communities.\\n\\nWe support our team with ongoing training and professional development while providing internal advancement opportunities for driven team members who want to grow within Anderson as they succeed professionally and personally.\\n\\nAnderson Advisors offers robust benefits including:\\n\\n\\n\\tEmbrace flexibility with a hybrid work schedule, balancing remote and in-office work seamlessly.\\n\\tKickstart your journey with a robust onboarding program that equips you with in-depth knowledge about our organization, services, and products.\\n\\tPrioritize your health with comprehensive medical, dental, vision, and short-term disability coverage&mdash;all provided at no cost to you.\\n\\tPlan for the future with a 401(k) matching program.\\n\\tRecharge and rejuvenate with generous paid time off, including 16 days in the first year and 21 days after one year of employment, in addition to 8&nbsp;paid company holidays.\\n\\tStay active with a $35 monthly gym membership subsidy.\\n\\n\\nPlease note that a full background check and drug screen are required for employment. \\n\\n&nbsp;\\n\",\"responsibilities\":\"Job Purpose:\\r\\n\\r\\nThe Senior Director Bookkeeping &amp; Tax Operations has prior experience overseeing the operational delivery, performance, and scalability of bookkeeping and tax services across US, International, and external service delivery partners.&nbsp; This role ensures high-quality service, predictable outcomes, and operational readiness that aligns with the product strategy and client experience expectations defined by the Senior Product Line Manager of Bookkeeping &amp; Tax.\\r\\n\\r\\nThis leader oversees the Managers across, Bookkeeping, Tax, Tax Advising teams, and the leader of India operations and partners closely with cross-functional teams to drive workflow optimization, workforce planning, quality improvement, and peak-season readiness.&nbsp; This role collaborates deeply with the Senior Product Line Manager of Bookkeeping &amp; Tax - ensuring operational feasibility of product initiatives, service delivery readiness, and seamless translation of product decisions into execution.\\r\\n\\r\\n\\r\\nKey Responsibilities:\\r\\n\\r\\n\\r\\n\\tOversee the Bookkeeping Manager, Tax Manager, Tax Advising Manager, while collaborating closely with the leader of International operations to ensure consistent operational execution.\\r\\n\\tEnsure alignment with standardized workflows, quality expectations, and service delivery processes across all regions.\\r\\n\\tProvide oversight of external service delivery partners, ensuring they meet operational performance, quality standards, and contractual obligations.\\r\\n\\tPartner with the leader of International operations to coordinate workload distribution, performance governance, and operational maturity.\\r\\n\\tOwn KPI governance for Bookkeeping and Tax operations.\\r\\n\\tEstablish, track, and communicate performance goals and accountability standards across internal teams and vendors.\\r\\n\\tLead regular performance reviews across US, International, and external vendor teams.\\r\\n\\tCollaborate with Tax Advising, Product, and Service teams to resolve complex, client-impacting challenges and improve overall service delivery execution.\\r\\n\\tLead workforce planning, hiring forecasts, and resource allocation.\\r\\n\\tDrive continuous improvement through workflow redesign, automation, process standardization, and elimination of operational inefficiencies.\\r\\n\\tAlign operations with product strategy, client experience design and priorities.\\r\\n\\tProvide data-driven operational insights to support product decisions and experience improvements.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nKey Skills and Attributes: \\r\\n\\r\\nStrategic and Financial Acumen\\r\\n\\r\\n\\r\\n\\tDemonstrates strong command of P&amp;L management, forecasting, pricing, and contribution margin levers.\\r\\n\\tAnticipates financial and operational outcomes through data modeling and disciplined decision-making.\\r\\n\\tBalances growth with sustainable profitability; able to pivot strategy quickly based on business performance.\\r\\n\\r\\n\\r\\nOperational Excellence\\r\\n\\r\\n\\r\\n\\tDeep understanding of process design, capacity planning, and workflow optimization across onshore and offshore models.\\r\\n\\tDrives standardization, automation, and scalability within complex service delivery environments.\\r\\n\\tEnsures consistent adherence to SOPs, SLAs, and compliance standards across functions.\\r\\n\\r\\n\\r\\nLeadership and Talent Development\\r\\n\\r\\n\\r\\n\\tInspires confidence through transparent, decisive leadership and clear direction.\\r\\n\\tCoaches leaders to operate autonomously within structured governance and performance frameworks.\\r\\n\\tPromotes diversity of thought, psychological safety, and continuous learning.\\r\\n\\r\\n\\r\\nClient and Commercial Orientation\\r\\n\\r\\n\\r\\n\\tDeeply client obsessed &ndash; measures success through client retention, satisfaction, and advocacy.\\r\\n\\tSkilled in pricing strategy, product positioning, and lifecycle management for service-based offerings.\\r\\n\\tPartners effectively with sales and marketing to align GTM activities with operational capacity and client value delivery.\\r\\n\\r\\n\\r\\nData-Driven and Analytical Thinking\\r\\n\\r\\n\\r\\n\\tLeverages analytics and dashboards to interpret business performance and identify root causes.\\r\\n\\tUses insights to prioritize initiatives that improve efficiency, profitability, or client experience.\\r\\n\\tChampions a culture of measurement, accountability, and data literacy at all levels.\\r\\n\\r\\n\\r\\nChange Leadership and Influence\\r\\n\\r\\n\\r\\n\\tNavigates ambiguity and leads transformation across cross-functional and multi-site teams.\\r\\n\\tAligns stakeholders through clear communication and structured change management routines.\\r\\n\\tDrives adoption of new systems, tools, and processes through engagement and disciplined follow-through.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nCompetencies:\\r\\n\\r\\nIntegrity\\r\\n\\r\\n\\r\\n\\tActs as a role model for ethical behavior.\\r\\n\\tResolves complex ethical dilemmas.\\r\\n\\tProvides guidance on ethical issues to colleagues.\\r\\n\\r\\n\\r\\nAccountability\\r\\n\\r\\n\\r\\n\\tManages own workload and meets deadlines with minimal supervision.\\r\\n\\tTakes responsibility for team performance and outcomes.\\r\\n\\tCoaches others in taking responsibility for their work.\\r\\n\\r\\n\\r\\nCustomer Focused\\r\\n\\r\\n\\r\\n\\tBuilds and maintains strong relationships with key customers.\\r\\n\\tAnticipates customer needs and offers proactive solutions.\\r\\n\\tLeads initiatives to improve customer service practices.\\r\\n\\r\\n\\r\\nTime Management / Organization\\r\\n\\r\\n\\r\\n\\tParticipates and contributes to team projects and resources efficiently.\\r\\n\\tImplements effective time management strategies for their work.\\r\\n\\tAnticipates and addresses potential scheduling conflicts.\\r\\n\\r\\n\\r\\nCommunication\\r\\n\\r\\n\\r\\n\\tCommunicates complex ideas clearly and persuasively.\\r\\n\\tManages difficult conversations with tact and diplomacy.\\r\\n\\tCoaches others on effective communication techniques.\\r\\n\\r\\n\\r\\nTeamwork\\r\\n\\r\\n\\r\\n\\tLeads team projects and fosters a collaborative environment.\\r\\n\\tMentors and supports team members to enhance performance.\\r\\n\\tResolves minor conflicts within the team.\\r\\n\\r\\n\\r\\nSelf-Motivated\\r\\n\\r\\n\\r\\n\\tInspires and motivates others to achieve high performance.\\r\\n\\tTakes on challenging projects and drives them to completion.\\r\\n\\tLeads initiatives to improve team or department performance.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRequired Qualifications:\\r\\n\\r\\n\\r\\n\\tBachelor&rsquo;s degree in Business Administration, Finance, Accounting, or related discipline.\\r\\n\\t10 total years of experience with 7+&nbsp; years of leadership experience in a professional and specialized environment.\\r\\n\\tStrong communication and cross-functional stakeholder engagement skills.\\r\\n\\tProven ability to improve performance, quality, and operational scalability.\\r\\n\\r\\n\\r\\nPreferred Qualifications:\\r\\n\\r\\n\\r\\n\\tMBA or, or equivalent advanced degree in Business, Accounting, or Finance.\\r\\n\\tExperience managing hybrid US/offshore operations with India strongly preferred (Shared Services or BPO).\\r\\n\\tPrior leadership within a bookkeeping, accounting, tax advisory, or financial consulting firm.\\r\\n\\tSalesforce experience.\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Anderson Business Advisors\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=35BACCE35D7DFF904FFADFB6304E2326\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"Working From Home\",\"addressLocality\":\"Remote\",\"addressRegion\":\"NV\",\"postalCode\":0,\"addressCountry\":\"USA\"}},\"qualifications\":\"Anderson Business Advisors has been awarded the Top Places to Work honor by the Las Vegas Business Review Journal 6 years in a row!\\n\\nAnderson Business Advisors is an award-winning workplace -- voted Top Places to Work 6 years in a row by the Las Vegas Business Review Journal, as well as Intuit&#39;s Firm of the Future award in 2020. Anderson Business Advisors is growing at a phenomenal rate, and we owe this success to our dynamic team, our commitment to excellent service, and our valued clients.\\n\\nServing investors and small business owners nationally since 1999, Anderson Business Advisors is the nation&#39;s premier asset protection and tax planning firm. With a focus on providing excellent service, Anderson Business Advisors brings attorneys, CPAs, and other professionals under one roof to empower our clients to protect themselves and their investments from the growing legal and tax threats of an increasingly complex world.\\n\\nAt Anderson Business Advisors, we&#39;re looking for friendly, driven, and passionate individuals to help us continue our mission as we empower investors and business owners to preserve and protect their wealth, find financial freedom, and create a legacy for their loved ones and communities.\\n\\nWe support our team with ongoing training and professional development while providing internal advancement opportunities for driven team members who want to grow within Anderson as they succeed professionally and personally.\\n\\nAnderson Advisors offers robust benefits including:\\n\\n\\n\\tEmbrace flexibility with a hybrid work schedule, balancing remote and in-office work seamlessly.\\n\\tKickstart your journey with a robust onboarding program that equips you with in-depth knowledge about our organization, services, and products.\\n\\tPrioritize your health with comprehensive medical, dental, vision, and short-term disability coverage&mdash;all provided at no cost to you.\\n\\tPlan for the future with a 401(k) matching program.\\n\\tRecharge and rejuvenate with generous paid time off, including 16 days in the first year and 21 days after one year of employment, in addition to 8&nbsp;paid company holidays.\\n\\tStay active with a $35 monthly gym membership subsidy.\\n\\n\\nPlease note that a full background check and drug screen are required for employment. \\n\\n&nbsp;\\n\",\"experienceRequirements\":\"Anderson Business Advisors has been awarded the Top Places to Work honor by the Las Vegas Business Review Journal 6 years in a row!\\n\\nAnderson Business Advisors is an award-winning workplace -- voted Top Places to Work 6 years in a row by the Las Vegas Business Review Journal, as well as Intuit&#39;s Firm of the Future award in 2020. 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    "qualifications": "<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong>Anderson Business Advisors has been awarded the Top Places to Work honor by the Las Vegas Business Review Journal 6 years in a row!</strong></span></span><br />\n<br />\n<span style=\"color:#000000; font-family:Arial,Helvetica,sans-serif\">Anderson Business Advisors is an award-winning workplace -- voted Top Places to Work 6 years in a row by the Las Vegas Business Review Journal, as well as Intuit&#39;s Firm of the Future award in 2020. Anderson Business Advisors is growing at a phenomenal rate, and we owe this success to our dynamic team, our commitment to excellent service, and our valued clients.</span><br />\n<br />\n<span style=\"color:#000000; font-family:Arial,Helvetica,sans-serif\">Serving investors and small business owners nationally since 1999, Anderson Business Advisors is the nation&#39;s premier asset protection and tax planning firm. With a focus on providing excellent service, Anderson Business Advisors brings attorneys, CPAs, and other professionals under one roof to empower our clients to protect themselves and their investments from the growing legal and tax threats of an increasingly complex world.</span><br />\n<br />\n<span style=\"color:#000000; font-family:Arial,Helvetica,sans-serif\">At Anderson Business Advisors, we&#39;re looking for friendly, driven, and passionate individuals to help us continue our mission as we empower investors and business owners to preserve and protect their wealth, find financial freedom, and create a legacy for their loved ones and communities.</span><br />\n<br />\n<span style=\"color:#000000; font-family:Arial,Helvetica,sans-serif\">We support our team with ongoing training and professional development while providing internal advancement opportunities for driven team members who want to grow within Anderson as they succeed professionally and personally.</span><br />\n<br />\n<strong>Anderson Advisors offers robust benefits including:</strong></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#0d0d0d\">Embrace flexibility with a hybrid work schedule, balancing remote and in-office work seamlessly.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#0d0d0d\">Kickstart your journey with a robust onboarding program that equips you with in-depth knowledge about our organization, services, and products.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#0d0d0d\">Prioritize your health with comprehensive medical, dental, vision, and short-term disability coverage&mdash;all provided at no cost to you.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#0d0d0d\">Plan for the future with a 401(k) matching program.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#0d0d0d\">Recharge and rejuvenate with generous paid time off, including 16 days in the first year and 21 days after one year of employment, in addition to 8&nbsp;paid company holidays.</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#0d0d0d\">Stay active with a $35 monthly gym membership subsidy.</span></span></li>\n</ul>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#0d0d0d\"><span style=\"background-color:#ffffff\">Please note that a full background check and drug screen are required for employment. </span></span></span></p>\n\n<p>&nbsp;</p>\n",
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