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Floating Senior Member Service Specialist, Rochester Region

49287248 Ffdf 4d9a Aa3c B18302894ef0 19000101 000001 · Perinton, Fairport, NY, US, Fairport, NY; Hilton, Hilton, NY, US, Hilton, NY; Greece, Rochester, NY, US, Rochester, NY; Corporate, Rochester, NY, US, Rochester, NY; Rochester, NY, Rochester, NY, US, Rochester, NY; Irondequoit Branch, Rochester, NY, US, Rochester, NY; Henrietta Branch, Rochester, NY, US, Rochester, NY; Penfield Branch, Penfield, NY, US, Penfield, NY; East Main/Winton Branch, Rochester, NY, US, Rochester, NY; Brighton Branch, Rochester, NY, US, Rochester, NY · Active · $26–$28 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company49287248 Ffdf 4d9a Aa3c B18302894ef0 19000101 000001
TitleFloating Senior Member Service Specialist, Rochester Region
Normalized title-
Department / team-
LocationPerinton, NY, United States
Work model-
Employment type-
Salary$26–$28 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-04 / 2026-06-05
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company49287248 Ffdf 4d9a Aa3c B18302894ef0 19000101 000001
Source570807e3-aebb-4f7f-9fe0-72325188fe6c
ATS providerADP Workforce Now Recruiting

Description

DATE: June 4th, 2026 STATUS: Full time / Non-Exempt REPORTS TO: Branch Manager LOCATION: Rochester Region COMPENSATION: The starting hourly wage for this position is expected to be between $26.00-$28.00 per hour . The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.50 hours per week SCHEDULE: Monday 8:30 – 4:30 / Tuesday 8:30 – 4:30 / Wednesday 9:30 – 4:30 / Thursday 8:30 – 5:30 / Friday 8:30 – 6:30 / Saturday 8:30 – 1:30* *Schedule may vary based on business needs. Must be available to work 2-3 Saturdays per month. Position Overview: Floating Senior Member Service Specialist The primary function of the Floating Senior Member Service Specialist (Sr. MSS) is to uncover members’ needs and make appropriate and timely suggestions of products and services to members. This is performed in person, as well as over the telephone. It is essential that the Floating Senior Member Service Specialist provides members with accurate information, regarding the credit union’s products and services, and responds to any questions, concerns, or complaints, in an effective and professional manner. The Floating Senior Member Service Specialist will be assigned to various branch locations , throughout the Rochester region . Essential Functions Display excellent interpersonal and telephone skills being able to interact professionally and effectively with members face to face and over the telephone. Promote and cross-sell credit union products and services that best suit our members’ needs. Meet sales goals as determined by management. Initiate contact with members to discuss unaddressed needs. Ask for business referrals from satisfied members. Develops member connections and increases member loyalty. Conducts new account follow-ups, utilizes cross-sell methods by creating opportunity, counseling members, etc. Process member transaction requests accurately and efficiently. Transactions at the Sr. Member Service desk include, but are not limited to, loan closing, new account/product opening, certificates, renewals, etc. Research and resolve member questions, problems and complaints by either telephone, written correspondence or in person. Ability to perform Head Teller Duties , such as directing daily activities of teller line (i.e. balancing, complete necessary logs). Maintain knowledge of daily operations of the ATM, including balancing, replenishment and maintenance. Assist with the coordination of day-to-day operations of the branch in conjunction with the branch management. Assist staff in accurately completing monthly tracking reports. Assist in mentoring new Member Service Specialists. Responsible for balancing daily work. Adhere to credit union and departmental policies and procedures. Work flexible schedule and overtime as requested. Update and document information learned about members on the system. Other Recommend changes to products/services as a member advocate. Assume the responsibilities of Acting Branch Manager when directed by management. Notarize documents when needed. Participate in any special projects, as assigned by management. Assist others in various duties upon management's request. Work overtime when requested by management. Prepare workstation at the beginning of each day and ensure proper inventory of supplies throughout the day. Qualifications Education/Experience: An equivalent combination of the following: High School Diploma/Equivalency required. Minimum two-three years’ prior MSS experience. Prior leadership experience. Excellent knowledge of credit union policies and procedures. Skills Effective communication skills, including listening skills, to build relationships and member loyalty. Excellent interpersonal skills to create positive member experience. Ability to cross-sell products and services. Strong attention to detail and excellent organizational skills. Strong math and keyboarding skills. Working Environment Must be able to sit and or stand for an extended period of time in a normal office environment. Occasional lifting required. Licensure Requirements In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting. Safe Work Performance Expectations We expect our employees to follow all objectives for safe work performance and be responsible for their own actions and conduct. Our workers also play a significant role in the success or failure of our program. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Full job record

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Source ID570807e3-aebb-4f7f-9fe0-72325188fe6c
Board ID570807e3-aebb-4f7f-9fe0-72325188fe6c
Provideradp_workforcenow
Provider Job Key524358
TitleFloating Senior Member Service Specialist, Rochester Region
Normalized Title—
Statusactive
Activeyes
Location TextPerinton, Fairport, NY, US, Fairport, NY; Hilton, Hilton, NY, US, Hilton, NY; Greece, Rochester, NY, US, Rochester, NY; Corporate, Rochester, NY, US, Rochester, NY; Rochester, NY, Rochester, NY, US, Rochester, NY; Irondequoit Branch, Rochester, NY, US, Rochester, NY; Henrietta Branch, Rochester, NY, US, Rochester, NY; Penfield Branch, Penfield, NY, US, Penfield, NY; East Main/Winton Branch, Rochester, NY, US, Rochester, NY; Brighton Branch, Rochester, NY, US, Rochester, NY
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CountryUnited States
RegionNY
CityPerinton
Salary Raw26 To 28 (USD) Hourly
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First Seen At2026-06-05 02:41:16Z
Last Seen At2026-06-06 12:37:00Z
Last Checked At2026-06-06 12:37:00Z
Last Changed At2026-06-06 12:37:00Z
Inactive At—
Source Posted At2026-06-04 18:22:00Z
Source Updated At—
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    "requisitionDescription": "<div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.37.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.37.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;' id=\"isPasted\"><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>DATE: </span></strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>June 4th, 2026</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>STATUS: </span></strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'><strong>Full time</strong> / Non-Exempt &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>REPORTS TO: </span></strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>&nbsp;Branch Manager</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>LOCATION: </span></strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Rochester Region &nbsp; &nbsp;&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>COMPENSATION: </span></strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>The starting hourly wage for this position is expected to be between <strong>$26.00-$28.00 per hour</strong>. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law.</span><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>HOURS:</span></strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>&nbsp;37.50 hours per week</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>SCHEDULE:</span></strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>&nbsp;Monday 8:30 &ndash; 4:30 / Tuesday 8:30 &ndash; 4:30 / Wednesday 9:30 &ndash; 4:30 / Thursday 8:30 &ndash; 5:30 / Friday 8:30 &ndash; 6:30 / Saturday 8:30 &ndash; 1:30*</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><em><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>*Schedule may vary based on business needs. Must be available to work 2-3 Saturdays per month.</span></em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Position Overview: Floating Senior Member Service Specialist</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>The primary function of the <strong>Floating Senior Member Service Specialist (Sr. MSS)</strong> is to uncover members&rsquo; needs and make appropriate and timely suggestions of products and services to members. This is performed in person, as well as over the telephone. It is essential that the <strong>Floating Senior Member Service Specialist</strong> provides members with accurate information, regarding the credit union&rsquo;s products and services, and responds to any questions, concerns, or complaints, in an effective and professional manner. The <strong>Floating Senior Member Service Specialist</strong> will be assigned to <strong>various branch locations</strong>, throughout the <strong>Rochester region</strong>.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Essential Functions</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Display excellent interpersonal and telephone skills being able to interact professionally and effectively with members face to face and over the telephone.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Promote and cross-sell credit union products and services that best suit our members&rsquo; needs.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Meet <strong>sales goals</strong> as determined by management.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Initiate contact with members to discuss unaddressed needs.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Ask for business referrals from satisfied members.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Develops member connections and increases member loyalty. &nbsp; &nbsp; &nbsp; &nbsp;Conducts new account follow-ups, utilizes cross-sell methods by creating opportunity, counseling members, etc.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Process member transaction requests accurately and efficiently. Transactions at the Sr. Member Service desk include, but are not limited to, loan closing, new account/product opening, certificates, renewals, etc.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Research and resolve member questions, problems and complaints by either telephone, written correspondence or in person.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Ability to perform <strong>Head Teller Duties</strong>, such as directing daily activities of teller line (i.e. balancing, complete necessary logs).&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Maintain knowledge of daily operations of the ATM, including balancing, replenishment and maintenance.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Assist with the coordination of day-to-day operations of the branch in conjunction with the branch management.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Assist staff in accurately completing monthly tracking reports.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Assist in mentoring new Member Service Specialists.&nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Responsible for balancing daily work.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Adhere to credit union and departmental policies and procedures.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Work flexible schedule and overtime as requested.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Update and document information learned about members on the system.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Other</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Recommend changes to products/services as a member advocate.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Assume the responsibilities of <strong>Acting Branch Manager</strong> when directed by management. &nbsp;</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Notarize documents when needed.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Participate in any special projects, as assigned by management.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Assist others in various duties upon management&#39;s request.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Work overtime when requested by management.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Prepare workstation at the beginning of each day and ensure proper inventory of supplies throughout the day.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Qualifications</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><em><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Education/Experience:</span></em></strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>&nbsp;An equivalent combination of the following:</span></p><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li><span style='font-family:\"Arial\",sans-serif;font-size:16px;'>High School Diploma/Equivalency required.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:16px;'>Minimum two-three years&rsquo; prior MSS experience.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:16px;'>Prior leadership experience.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:16px;'>Excellent knowledge of credit union policies and procedures.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><em><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>&nbsp;<u>Skills&nbsp;</u></span></em></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><em><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></em></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Effective communication skills, including listening skills, to build relationships and member loyalty.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Excellent interpersonal skills to create positive member experience.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Ability to cross-sell products and services.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Strong attention to detail and excellent organizational skills.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Strong math and keyboarding skills.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Working Environment&nbsp;</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><ul style=\"list-style-type: disc;\"><li><span style='font-family:\"Arial\",sans-serif;font-size:16px;'>Must be able to sit and or stand for an extended period of time in a normal office environment.</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:16px;'>Occasional lifting required.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Licensure Requirements</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><div style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='line-height:115%;font-family:\"Arial\",sans-serif;font-size:16px;'>In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute&rsquo;s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><em><span style='font-family:\"Arial\",sans-serif;'>&nbsp;</span></em></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><em><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>Safe Work Performance Expectations</span></em></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>We expect our employees to follow all objectives for safe work performance and be responsible for their own actions and conduct. Our workers also play a significant role in the success or failure of our program.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:16px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><em>EQUAL OPPORTUNITY EMPLOYER:&nbsp;</em></strong><em>The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.</em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><em>&nbsp;</em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><em>Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines.</em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><em><span style=\"font-size:12px;\">&nbsp;</span></em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><em><span style=\"font-size:12px;\">*Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. &nbsp;It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</span></em>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p></div></div>\n",
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