AI Engineer (Infrastructure team)

ABOUT YOU We are seeking a hands-on and forward-thinking AI Engineer to help build and operate the intelligent systems that power Xsolla's infrastructure. As part of our Infrastructure Team, you will implement AI-driven solutions across cloud optimization, security, automation, and developer support — helping us shift from manual and reactive operations to predictive, self-optimizing infrastructure management. The ideal candidate brings solid infrastructure engineering experience combined with practical knowledge of AI/ML integration. You are comfortable working with LLMs, ML pipelines, and AI automation frameworks, and you know how to apply them to real operational problems at scale. You thrive in environments that require both technical depth and the ability to experiment, iterate, and deliver. If you're passionate about using AI to transform how infrastructure is built and operated — and want to be part of a team that is driving that transformation at a global gaming company — we'd love to hear from you. ABOUT US Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. For more information, visit xsolla.com. Note This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the AI Infrastructure Engineer, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected]. Responsibilities: Design and implement AI/ML-powered solutions for infrastructure use cases, including predictive autoscaling, anomaly detection, intelligent cost optimization, and automated remediation across GCP and multi-cloud environments Build and maintain AI-driven monitoring and observability systems that correlate logs, metrics, and traces to surface root causes, predict bottlenecks, and reduce mean time to resolution (MTTR) Develop and operate automated incident response workflows using AI-powered playbooks that diagnose, contain, and resolve infrastructure issues with minimal manual intervention Integrate AI tooling into CI/CD pipelines to improve deployment reliability, automate test prediction, score release health, and support rollback automation Contribute to the development of internal AI agents and virtual assistants integrated into developer workflows (Slack, IDEs, Confluence) — enabling self-service for provisioning, troubleshooting, and infrastructure guidance Implement AI/ML-based anomaly detection and automated vulnerability management workflows to enhance the security posture of Xsolla's infrastructure Prototype and productionize Generative AI solutions for infrastructure automation, including auto-generation of Terraform/Puppet modules, IaC configurations, runbooks, and change documentation Collaborate with senior engineers and leadership to evolve and execute the infrastructure AI strategy across its implementation phases Maintain clear documentation of AI tools, integrations, and automated workflows; share knowledge and best practices across the team Qualifications: 5–7 years of experience in infrastructure engineering, DevOps, SRE, or a related field Hands-on experience with GCP (priority) and/or AWS; solid understanding of cloud resource management, scaling, and cost structures Practical experience building or integrating AI/ML-powered tools in an operational context (anomaly detection, predictive models, LLM-based automation, or similar) Experience with infrastructure-as-code tools — Terraform, Puppet, Ansible, or equivalent Proficiency in Python for scripting, automation, and AI/ML integration; Bash or Go a plus Working knowledge of Kubernetes and container orchestration in production environments Familiarity with observability and monitoring stacks (Prometheus, Grafana, ELK, Datadog, or similar) Familiarity with LLM APIs (OpenAI, Anthropic, or similar) and prompt engineering for operational use cases Strong problem-solving mindset with a bias toward automation and eliminating toil Fluent in English (written and verbal) Nice To Have: Experience with AI workflow orchestration frameworks (LangChain, LlamaIndex, n8n, or similar) Exposure to AIOps platforms (Dynatrace, Datadog AI, Moogsoft, BigPanda, or similar) Background in FinOps or AI-driven cloud cost optimization Familiarity with vector databases (Weaviate, Pinecone, Qdrant) for knowledge retrieval systems Experience with VMware or hybrid cloud environments GCP and/or AWS cloud certifications Prior experience in gaming, high-growth tech, or SaaS platform environments The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth

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