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Product Manager, Loyalty Program & Roadmap
Eicl Fa Em5 Oraclecloud Com CX · Miami, FL, United States; US Corporate Office, Miami, FL, US · Remote · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Eicl Fa Em5 Oraclecloud Com CX |
| Title | Product Manager, Loyalty Program & Roadmap |
| Normalized title | - |
| Department / team | Loyalty |
| Location | Miami, FL, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-04-06 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Eicl Fa Em5 Oraclecloud Com CX. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Miami. | Open |
| Department jobs | Active postings in Loyalty. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Eicl Fa Em5 Oraclecloud Com CX |
| Source | c47249b4-7c0c-42f3-8f57-464a584adfcf |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Product Manager is responsible for defining, developing, and delivering products and initiatives within Carnival’s loyalty ecosystem. This role owns the end-to-end program roadmap, manages cross ‑ functional execution across multiple workstreams, ensures operational, risk, and compliance readiness, and drives ongoing optimization post ‑ launch. The role serves as the central bridge between business stakeholders, technology teams, analytics, legal/compliance, and external partners to ensure scalable, compliant, and secure loyalty experiences, including promotions and member-facing benefits.
Essential Functions:
Product Ownership & Delivery Support: Serve as the day-to-day program owner and subject-matter expert for Loyalty features, promotions, and capabilities. Drive execution of the roadmap by prioritizing work across initiatives, balancing business value, risk, compliance, and operational readiness. Partner with leadership to establish success metrics, governance guardrails, and clear ownership across teams.
Product Development Execution: Lead cross-functional delivery from approved requirements through release, managing scope, dependencies, and timelines. Translate business and program needs into user stories and acceptance criteria that reflect compliance, fraud, and financial controls. Proactively identify delivery risks and drive mitigation plans across Technology, Analytics, Operations, and external partners.
Testing & Quality Assurance (UAT Execution): Own UAT strategy and execution for features and promotions, ensuring functional accuracy, data integrity, and rule compliance. Validate loyalty earn/burn logic, eligibility, financial impacts, and fraud-prevention scenarios prior to release. Coordinate defect triage and resolution while enforcing formal readiness and sign-off standards.
Testing & Quality Assurance (UAT Execution): Own UAT strategy and execution for features and promotions, ensuring functional accuracy, data integrity, and rule compliance. Validate loyalty earn/burn logic, eligibility, financial impacts, and fraud-prevention scenarios prior to release. Coordinate defect triage and resolution while enforcing formal readiness and sign-off standards.
Go-To-Market & Launch Readiness: Coordinate end-to-end launch readiness across systems, channels, operations, and customer support teams. Ensure marketing materials, terms, disclosures, and processes are approved and compliant prior to launch. Define contingency, rollback, and escalation plans to manage launch risk.
Operational Support & Issue Management: Act as the primary escalation point for post-launch issues, overseeing impact assessment and prioritization. Partner with DevOps, Technology, and Analytics to resolve defects and stabilize production issues. Maintain clear documentation, decision logs, and system behavior references to support operations.
Troubleshooting, Monitoring & Insights: Investigate gaps between expected and actual program outcomes through data analysis and cross-team collaboration. Support monitoring, alerts, and reporting to surface anomalies, compliance risks, or fraud indicators. Use insights to recommend process, control, or system improvements that strengthen program performance and scalability.
Knowledge, Skills & Abilities:
Scope: Responsible for end ‑ to ‑ end execution of Loyalty product and program initiatives across feature delivery, User Acceptance Testing, launch readiness, and post ‑ launch support. Operates within leadership ‑ defined strategy while managing timelines, dependencies, risk, and compliance requirements to ensure scalable, high ‑ quality delivery across the loyalty ecosystem.
Problem solving: Resolves moderately to highly complex product, data, and technical issues by diagnosing gaps between expected and actual outcomes, assessing operational, financial, and member impact, and coordinating cross ‑ functional teams to drive resolution. Applies structured analysis, risk assessment, and appropriate escalation to mitigate compliance, fraud, or customer experience risks.
Impact: Enables successful delivery, stability, and performance of Loyalty features and promotions by reducing launch and operational risk, improving product quality, and ensuring compliant execution. Drives efficient cross ‑ team collaboration across marketing, technology, analytics, operations, and customer experience, supporting business outcomes and member trust.
Leadership: Provides execution ‑ focused program leadership across cross ‑ functional teams, influencing outcomes without direct authority. Establishes accountability, manages dependencies, proactively surfaces risks, and communicates progress, tradeoffs, and mitigation plans to leadership to support informed decision ‑ making.
Qualifications:
Education:
Bachelor’s degree in Business, Marketing, Finance, or a related field required.
Advanced degree (MBA or equivalent) preferred but not required.
Experience:
6+ years of experience in product management, loyalty programs, digital products, or innovation-oriented environments (e.g., consulting, startups).
Experience with hospitality, travel, or loyalty ecosystems preferred.
Familiarity with loyalty fraud detection, data reconciliation, and promotional execution is a plus.
Skills & Competencies:
Strong understanding of digital product development lifecycles.
Ability to manage complex projects and drive cross-functional execution.
Comfortable working with both business and technical stakeholders.
Exceptional problem-solving and analytical skills, especially in complex systems.
Strong communication, documentation, and stakeholder management capabilities.
High attention to detail, accountability, and organizational discipline.
Passion for loyalty strategy and delivering customer-centric experiences.
Strategic Thinking – Sees the big picture and connects initiatives to business goals.
Execution Excellence – Drives tasks to completion with accuracy and urgency.
Collaboration – Works effectively across teams with diverse expertise.
Analytical Reasoning – Uses data to validate assumptions and diagnose system behavior.
Technology/IT experience is a must
financial services experience / travel & hospitality industry experience.
Loyalty Experience huge plus
Travel : Less than 25% with shipboard travel likely
Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.
Physical Demands: Requires regular movement throughout company facilities.
This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion. Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus
#CCL
#LI-Hybrid Remote
#LI-LS1
Company
About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
Full job record
| Job ID | e238a2098c8edd79c48ea93dc0639852baa198bf |
| Org ID | ea2e7291-4bff-4274-80ad-57c9c6d6073a |
| Source ID | c47249b4-7c0c-42f3-8f57-464a584adfcf |
| Board ID | c47249b4-7c0c-42f3-8f57-464a584adfcf |
| Provider | oracle_hcm |
| Provider Job Key | 12854 |
| Title | Product Manager, Loyalty Program & Roadmap |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Miami, FL, United States; US Corporate Office, Miami, FL, US |
| Department | Loyalty |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | FL |
| City | Miami |
| Salary Raw | Description The Product Manager is responsible for defining, developing, and delivering products and initiatives within Carnival’s loyalty ecosystem. This role owns the end-to-end program roadmap, manages cross ‑ functional execution across multiple workstreams, ensures operational, risk, and compliance readiness, and drives ongoing optimization post ‑ launch. The role serves as the central bridge between business stakeholders, technology teams, analytics, legal/compliance, and external partners to ensure scalable, compliant, and secure loyalty experiences, including promotions and member-facing benefits. Essential Functions: Product Ownership & Delivery Support: Serve as the day-to-day program owner and subject-matter expert for Loyalty features, promotions, and capabilities. Drive execution of the roadmap by prioritizing work across initiatives, balancing business value, risk, compliance, and operational readiness. Partner with leadership to establish success metrics, governance guardrails, and clear ownership across teams. Product Development Execution: Lead cross-functional delivery from approved requirements through release, managing scope, dependencies, and timelines. Translate business and program needs into user stories and acceptance criteria that reflect compliance, fraud, and financial controls. Proactively identify delivery risks and drive mitigation plans across Technology, Analytics, Operations, and external partners. Testing & Quality Assurance (UAT Execution): Own UAT strategy and execution for features and promotions, ensuring functional accuracy, data integrity, and rule compliance. Validate loyalty earn/burn logic, eligibility, financial impacts, and fraud-prevention scenarios prior to release. Coordinate defect triage and resolution while enforcing formal readiness and sign-off standards. Testing & Quality Assurance (UAT Execution): Own UAT strategy and execution for features and promotions, ensuring functional accuracy, data integrity, and rule compliance. Validate loyalty earn/burn logic, eligibility, financial impacts, and fraud-prevention scenarios prior to release. Coordinate defect triage and resolution while enforcing formal readiness and sign-off standards. Go-To-Market & Launch Readiness: Coordinate end-to-end launch readiness across systems, channels, operations, and customer support teams. Ensure marketing materials, terms, disclosures, and processes are approved and compliant prior to launch. Define contingency, rollback, and escalation plans to manage launch risk. Operational Support & Issue Management: Act as the primary escalation point for post-launch issues, overseeing impact assessment and prioritization. Partner with DevOps, Technology, and Analytics to resolve defects and stabilize production issues. Maintain clear documentation, decision logs, and system behavior references to support operations. Troubleshooting, Monitoring & Insights: Investigate gaps between expected and actual program outcomes through data analysis and cross-team collaboration. Support monitoring, alerts, and reporting to surface anomalies, compliance risks, or fraud indicators. Use insights to recommend process, control, or system improvements that strengthen program performance and scalability. Knowledge, Skills & Abilities: Scope: Responsible for end ‑ to ‑ end execution of Loyalty product and program initiatives across feature delivery, User Acceptance Testing, launch readiness, and post ‑ launch support. Operates within leadership ‑ defined strategy while managing timelines, dependencies, risk, and compliance requirements to ensure scalable, high ‑ quality delivery across the loyalty ecosystem. Problem solving: Resolves moderately to highly complex product, data, and technical issues by diagnosing gaps between expected and actual outcomes, assessing operational, financial, and member impact, and coordinating cross ‑ functional teams to drive resolution. Applies structured analysis, risk assessment, and appropriate escalation to mitigate compliance, fraud, or customer experience risks. Impact: Enables successful delivery, stability, and performance of Loyalty features and promotions by reducing launch and operational risk, improving product quality, and ensuring compliant execution. Drives efficient cross ‑ team collaboration across marketing, technology, analytics, operations, and customer experience, supporting business outcomes and member trust. Leadership: Provides execution ‑ focused program leadership across cross ‑ functional teams, influencing outcomes without direct authority. Establishes accountability, manages dependencies, proactively surfaces risks, and communicates progress, tradeoffs, and mitigation plans to leadership to support informed decision ‑ making. Qualifications: Education: Bachelor’s degree in Business, Marketing, Finance, or a related field required. Advanced degree (MBA or equivalent) preferred but not required. Experience: 6+ years of experience in product management, loyalty programs, digital products, or innovation-oriented environments (e.g., consulting, startups). Experience with hospitality, travel, or loyalty ecosystems preferred. Familiarity with loyalty fraud detection, data reconciliation, and promotional execution is a plus. Skills & Competencies: Strong understanding of digital product development lifecycles. Ability to manage complex projects and drive cross-functional execution. Comfortable working with both business and technical stakeholders. Exceptional problem-solving and analytical skills, especially in complex systems. Strong communication, documentation, and stakeholder management capabilities. High attention to detail, accountability, and organizational discipline. Passion for loyalty strategy and delivering customer-centric experiences. Strategic Thinking – Sees the big picture and connects initiatives to business goals. Execution Excellence – Drives tasks to completion with accuracy and urgency. Collaboration – Works effectively across teams with diverse expertise. Analytical Reasoning – Uses data to validate assumptions and diagnose system behavior. Technology/IT experience is a must financial services experience / travel & hospitality industry experience. Loyalty Experience huge plus Travel : Less than 25% with shipboard travel likely Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. Physical Demands: Requires regular movement throughout company facilities. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion. Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #CCL #LI-Hybrid Remote #LI-LS1 Company About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://eicl.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/12854 |
| Apply URL | https://eicl.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/12854 |
| First Seen At | 2026-05-31 18:09:26Z |
| Last Seen At | 2026-06-06 11:44:08Z |
| Last Checked At | 2026-06-06 11:44:08Z |
| Last Changed At | 2026-05-31 18:09:26Z |
| Inactive At | — |
| Source Posted At | 2026-04-06 15:08:57Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eicl.fa.em5.oraclecloud.com|CX/date=2026-06-06/2026-06-06T11-43-53-448Z-9177a3a1162ba87d3562dd6dd9bd69228753a4cb2ba6743f789f4e29b189e600.json |
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"ExternalDescriptionStr": "<p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">The Product Manager is responsible for defining, developing, and delivering products and initiatives within Carnival’s loyalty ecosystem. This role owns the end-to-end program roadmap, manages cross</span></span><span style=\"font-family:"Cambria Math",serif;\"><span style=\"font-size:11.0pt;\">‑</span></span><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">functional execution across multiple workstreams, ensures operational, risk, and compliance readiness, and drives ongoing optimization post</span></span><span style=\"font-family:"Cambria Math",serif;\"><span style=\"font-size:11.0pt;\">‑</span></span><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">launch. The role serves as the central bridge between business stakeholders, technology teams, analytics, legal/compliance, and external partners to ensure scalable, compliant, and secure loyalty experiences, including promotions and member-facing benefits.</span></span></p><p style=\"line-height:normal;margin-bottom:0in;\"> </p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\"><strong><u>Essential Functions:</u></strong></span></span></p><ul style=\"list-style-type:disc;\"><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Product Ownership & Delivery Support: Serve as the day-to-day program owner and subject-matter expert for Loyalty features, promotions, and capabilities. Drive execution of the roadmap by prioritizing work across initiatives, balancing business value, risk, compliance, and operational readiness. Partner with leadership to establish success metrics, governance guardrails, and clear ownership across teams.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Product Development Execution: Lead cross-functional delivery from approved requirements through release, managing scope, dependencies, and timelines. Translate business and program needs into user stories and acceptance criteria that reflect compliance, fraud, and financial controls. Proactively identify delivery risks and drive mitigation plans across Technology, Analytics, Operations, and external partners.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Testing & Quality Assurance (UAT Execution): Own UAT strategy and execution for features and promotions, ensuring functional accuracy, data integrity, and rule compliance. Validate loyalty earn/burn logic, eligibility, financial impacts, and fraud-prevention scenarios prior to release. Coordinate defect triage and resolution while enforcing formal readiness and sign-off standards.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Testing & Quality Assurance (UAT Execution): Own UAT strategy and execution for features and promotions, ensuring functional accuracy, data integrity, and rule compliance. Validate loyalty earn/burn logic, eligibility, financial impacts, and fraud-prevention scenarios prior to release. Coordinate defect triage and resolution while enforcing formal readiness and sign-off standards.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Go-To-Market & Launch Readiness: Coordinate end-to-end launch readiness across systems, channels, operations, and customer support teams. Ensure marketing materials, terms, disclosures, and processes are approved and compliant prior to launch. Define contingency, rollback, and escalation plans to manage launch risk.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Operational Support & Issue Management: Act as the primary escalation point for post-launch issues, overseeing impact assessment and prioritization. Partner with DevOps, Technology, and Analytics to resolve defects and stabilize production issues. Maintain clear documentation, decision logs, and system behavior references to support operations.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Troubleshooting, Monitoring & Insights: Investigate gaps between expected and actual program outcomes through data analysis and cross-team collaboration. Support monitoring, alerts, and reporting to surface anomalies, compliance risks, or fraud indicators. Use insights to recommend process, control, or system improvements that strengthen program performance and scalability.</span></span></p></li></ul><p style=\"line-height:normal;margin-bottom:0in;\"> </p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\"><strong><u>Knowledge, Skills & Abilities:</u></strong></span></span></p><ul style=\"list-style-type:disc;\"><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Scope: Responsible for end</span></span><span style=\"font-family:"Cambria Math",serif;\"><span style=\"font-size:11.0pt;\">‑</span></span><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">to</span></span><span style=\"font-family:"Cambria Math",serif;\"><span style=\"font-size:11.0pt;\">‑</span></span><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">end execution of Loyalty product and program initiatives across feature delivery, User Acceptance Testing, launch readiness, and post</span></span><span style=\"font-family:"Cambria Math",serif;\"><span style=\"font-size:11.0pt;\">‑</span></span><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">launch support. Operates within leadership</span></span><span style=\"font-family:"Cambria Math",serif;\"><span style=\"font-size:11.0pt;\">‑</span></span><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">defined strategy while managing timelines, dependencies, risk, and compliance requirements to ensure scalable, high</span></span><span style=\"font-family:"Cambria Math",serif;\"><span style=\"font-size:11.0pt;\">‑</span></span><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">quality delivery across the loyalty ecosystem.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Problem solving: Resolves moderately to highly complex product, data, and technical issues by diagnosing gaps between expected and actual outcomes, assessing operational, financial, and member impact, and coordinating cross</span></span><span style=\"font-family:"Cambria Math",serif;\"><span style=\"font-size:11.0pt;\">‑</span></span><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">functional teams to drive resolution. Applies structured analysis, risk assessment, and appropriate escalation to mitigate compliance, fraud, or customer experience risks.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Impact: Enables successful delivery, stability, and performance of Loyalty features and promotions by reducing launch and operational risk, improving product quality, and ensuring compliant execution. Drives efficient cross</span></span><span style=\"font-family:"Cambria Math",serif;\"><span style=\"font-size:11.0pt;\">‑</span></span><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">team collaboration across marketing, technology, analytics, operations, and customer experience, supporting business outcomes and member trust.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Leadership: Provides execution</span></span><span style=\"font-family:"Cambria Math",serif;\"><span style=\"font-size:11.0pt;\">‑</span></span><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">focused program leadership across cross</span></span><span style=\"font-family:"Cambria Math",serif;\"><span style=\"font-size:11.0pt;\">‑</span></span><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">functional teams, influencing outcomes without direct authority. Establishes accountability, manages dependencies, proactively surfaces risks, and communicates progress, tradeoffs, and mitigation plans to leadership to support informed decision</span></span><span style=\"font-family:"Cambria Math",serif;\"><span style=\"font-size:11.0pt;\">‑</span></span><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">making.</span></span></p></li></ul><p style=\"line-height:normal;margin-bottom:0in;\"> </p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\"><strong><u>Qualifications:</u></strong></span></span></p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Education:</span></span></p><ul style=\"list-style-type:disc;\"><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Bachelor’s degree in Business, Marketing, Finance, or a related field required.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Advanced degree (MBA or equivalent) preferred but not required.</span></span></p></li></ul><p style=\"line-height:normal;margin-bottom:0in;\"> </p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Experience:</span></span></p><ul style=\"list-style-type:disc;\"><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">6+ years of experience in product management, loyalty programs, digital products, or innovation-oriented environments (e.g., consulting, startups).</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Experience with hospitality, travel, or loyalty ecosystems preferred.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Familiarity with loyalty fraud detection, data reconciliation, and promotional execution is a plus.</span></span></p></li></ul><p style=\"line-height:normal;margin-bottom:0in;\"> </p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Skills & Competencies:</span></span></p><ul style=\"list-style-type:disc;\"><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Strong understanding of digital product development lifecycles.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Ability to manage complex projects and drive cross-functional execution.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Comfortable working with both business and technical stakeholders.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Exceptional problem-solving and analytical skills, especially in complex systems.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Strong communication, documentation, and stakeholder management capabilities.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">High attention to detail, accountability, and organizational discipline.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Passion for loyalty strategy and delivering customer-centric experiences.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Strategic Thinking – Sees the big picture and connects initiatives to business goals.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Execution Excellence – Drives tasks to completion with accuracy and urgency.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Collaboration – Works effectively across teams with diverse expertise.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Analytical Reasoning – Uses data to validate assumptions and diagnose system behavior.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Technology/IT experience is a must</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">financial services experience / travel & hospitality industry experience.</span></span></p></li><li><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Loyalty Experience huge plus</span></span></p></li></ul><p style=\"line-height:normal;margin-bottom:0in;\"> </p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\"><u>Travel</u>: Less than 25% with shipboard travel likely</span></span></p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\"><u>Work Conditions:</u> Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.</span></span></p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\"><u>Physical Demands:</u> Requires regular movement throughout company facilities.</span></span></p><p style=\"line-height:normal;margin-bottom:0in;\"> </p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. </span></span></p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. </span></span></p><p style=\"line-height:normal;margin-bottom:0in;\"> </p><p style=\"line-height:normal;margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: </span></span></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Health Benefits: </span></span><ul style=\"list-style-type:circle;\"><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list 1.0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Cost-effective medical, dental and vision plans </span></span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list 1.0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Employee Assistance Program and other mental health resources </span></span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list 1.0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Additional programs include company paid term life insurance and disability coverage </span></span></li></ul></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Financial Benefits: </span></span><ul style=\"list-style-type:circle;\"><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list 1.0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">401(k) plan that includes a company match </span></span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list 1.0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Employee Stock Purchase plan </span></span></li></ul></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Paid Time Off </span></span><ul style=\"list-style-type:circle;\"><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list 1.0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion. </span></span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list 1.0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. </span></span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list 1.0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. </span></span></li></ul></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list .5in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Other Benefits </span></span><ul style=\"list-style-type:circle;\"><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list 1.0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends </span></span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list 1.0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">Personal and professional learning and development resources including tuition reimbursement </span></span></li><li style=\"line-height:normal;margin-bottom:0in;tab-stops:list 1.0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;\">On-site Fitness center at our Miami campus </span></span></li></ul></li></ul><p style=\"line-height:normal;margin-bottom:0in;\"> </p><p style=\"line-height:normal;margin-bottom:0in;\"> </p><p style=\"margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;line-height:115%;\">#CCL</span></span></p><p style=\"margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;line-height:115%;\">#LI-Hybrid</span><span style=\"display:none;font-size:11.0pt;line-height:115%;\">Remote</span></span></p><p style=\"margin-bottom:0in;\"><span style=\"font-family:"Arial",sans-serif;\"><span style=\"font-size:11.0pt;line-height:115%;\">#LI-LS1</span></span></p>",
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"CorporateDescriptionStr": "<div>\n <div>\n <div>\n <p style=\"margin: 0in;\"><span style=\"border: 1pt none windowtext; padding: 0in;\">About Us</span></p>\n <p style=\"margin: 0in;\">At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.</p>\n <p class=\"MsoNormal\" style=\"margin-bottom: 0in;\">Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.</p>\n <p class=\"MsoNormal\" style=\"margin-bottom: 0in;\">In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.</p>\n <p class=\"MsoNormal\" style=\"margin-bottom: 0in;\">Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. </p>\n <p class=\"MsoNormal\" style=\"margin-bottom: 0in;\"><a href=\"https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf\" target=\"_blank\" rel=\"nofollow\"><span style=\"border: 1pt none windowtext; padding: 0in;\">https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf</span></a></p>\n <p style=\"margin: 0in;\"></p>\n <p class=\"MsoNormal\" style=\"margin-bottom: 0in;\"><a href=\"https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf\" target=\"_blank\" rel=\"nofollow\"><span style=\"border: 1pt none windowtext; padding: 0in;\">https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf</span></a></p>\n </div>\n </div>\n</div>\n<div>\n <div>\n </div>\n</div>",
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